Shannon S Atlassian Team

You're welcome, Shaun! Happy to confirm that for you. Kind regards, Shannon

Stacey, Is your Jira instance on Cloud or Server? If it's on Cloud you can let the Cloud Team know the email address of the person who isn't receiving emails, but I wouldn't recommend posting that on this public forum. If you have trouble raising the issue please let me know and I can assist. If it's on Server, have you…

This would certainly not be an easy task, but they could modify the source code directly in Confluence to their needs. This is something that I would not be able to assist you with. Note that this isn't supported or recommended, but you can forward them the information from our Confluence Developer pages. Regards, Shannon

Hi Joseph, It seems that you may have run into this issue, if you're on Jira Cloud: * JRACLOUD-67984 If you set the components in the X-Axis as displayed on that bug, the problem will not occur. Could you have a look at that bug and confirm if setting to X-Axis stops the problem? If so, please vote on the bug to show that…

Hi Anthony, Can you show us what you were entering for the root page of the Page Tree Search Macro that is causing it not to be found? Have you entered the macro in using Wiki Markup? Please also confirm your Confluence version. Thank you! Regards, Shannon

Hi Shuba, Can you let us know what version of Confluence you're using? There was a bug for this in the past, but it has been resolved in Confluence Server 6.2.1: * CONFSERVER-52393 Regards, Shannon

Hi Howard, I've submitted this as a feature request in our system: * CONFSERVER-54974 Please vote on this and comment on it with your exact usage case. Let me know if you have any questions about this! Regards, Shannon

Hello Eimantas, It depends on where the links are pointing. When you say other users aren't able to open the images, does it mean that they are still loading for you? It may be that the user themselves don't have access to the server that hosts the images, or that something in your Confluence server is blocking them. You…

Hi Moritz, If you're still having issues with this, I would recommend having a look at this article: * Confluence does not start due to Spring Application context has not been set There are 10 separate causes listed there, so please review each one in your case and see which is affecting your instance. Let us know if you…

Hi Max, It's not possible to use global variables in User Macros, but this larger feature request would help to do that: * CONFSERVER-3999 I would recommend that you vote on that and comment there with your usage case. Let me know if you have any questions about that. Regards, Shannon

Hi Ronald, That document is to help you to develop an add-on for the Cloud environment and does not include User Macros. User Macros are a Restricted Function of the Cloud environment and thus it will not be possible to test them on Cloud. That said, it's pretty quick to set up a Confluence Server evaluation instance, and…

That would indeed be very useful and could take care of a lot of customer's concerns where it comes to not being able to use a macro exactly in the way they require. I did find this request as well, but sadly it doesn't have a lot of votes on it: * CONFCLOUD-36546 Hopefully by putting it here it will get more eyes on it,…

Raquel, Can you confirm with us what version of Confluence you're running? This will help us to make sure to give you the correct information. Please note that in Confluence Cloud, it is not possible to backdate blog posts, but we have a feature request for that in order to gather interest: * CONFCLOUD-11740 Regards,…

Hi Brian, This is not yet a function of the Task Report Macro, but we do have a feature request for this: * CONFCLOUD-45518 Please vote on it in order to show it's something you'd be interested, and feel free to comment with your usage case. In the meantime, you will need to create a new label to use in order to consider…

Hi Beatrice, Can you clarify with us what is happening when you say the hyperlink function isn't working? Please explain the behavior you are experiencing so we can better understand your issue. Feel free to include screenshots, if it will help. Lastly, let us know your Confluence version so we can compare. Regards, Shannon

Hi Ronald, You'll need to be a system administrator of a Confluence Server instance in order to write User Macros. Can you confirm that you are indeed and that this isn't regarding a Cloud instance or that you only have Confluence Administrator permissions? Regards, Shannon

Hi Urs, Thank you for clarifying. The only way to do that would be to insert a link, unfortunately. Even if you were to write a user macro for this it still needs something to reference, such as a PageID or Child pages. The link is what keeps the page ID in the background and will update dynamically as soon as the title is…

Hi Jainil, The code you're providing is HTML and not part of a CSS Stylesheet, so can you just confirm exactly where you are putting it? As for CSS in the PDF export, have a look at Advanced PDF Export Customizations: By default, Confluence provides Times New Roman, Helvetica or Courier fonts for use in PDF exports. You…

Thank you, Dominic! I've marked this issue as resolved by this process. Regards, Shannon

Niel, Thank you for confirming. I wasn't able to tell that you were on Cloud from your original post so thank you for letting me know that. I will have a look at your instance and let you know what I am able to find out. Could you let me know examples of users that do not see the comment option? If you have a test user…

Hi Fredrik, I am not personally aware of any workarounds for that, but if you do find one, or perhaps another user may be aware of how to work around it, they can comment on this thread. Regards, Shannon

Hi Osmar, I'm going to reply in English since this is an English-language forum. Thank you for your understanding. Could you let me know what version of Confluence/Jira you're using? If you let us know that, then we can tell you where you can make these changes. If you're on a Server version, it would depend on what you're…

Hi Kieron, There's not yet a feature to do this, but we have a few feature requests that are in-line with what you are looking to do: * JSDSERVER-764 Provide a link directly to the Confluence Knowledge base article in Customer Portal * JSDSERVER-4464 As an administrator I want to be able to embed my knowledge base into the…

Anderson, The graph shows all page hits, including multiple visits by the same user. The chart you've circled is showing most popular content only. This would not include pages that were viewed a single time, for example, if it's not considered a popular page. I hope that's clear but let me know if you have any questions.…

Hi Deokhuyn, To clarify, you've subscribed to a Team Calendar from within Outlook, and it only updates events about once per day. Did I understand your question properly? Could you let me know what version of Team Calendars and what version of Outlook you are using? Regards, Shannon

Mark-Oliver, I suspect there may be further logs that we're not seeing, but let's try to run the following first and see if it corrects your issue: * Using the database integrity checker If not, then we'll need to move your case to support where we can get a full copy of your logs. Regards, Shannon

Hi Shaun, I suspect you might have been looking at an earlier reply which references CONFCLOUD-57863, which was another bug, and is currently resolved. I had a look at the bug ticket in my comment that you replied to, but I'm not seeing that bug as resolved. I just want to make sure we're seeing the same thing. According…

Hi Fredrik, This is not currently possible, but we do have a feature request for this: * CONFSERVER-52784 We are still gathering interest at this stage, so it would help if you can vote on the request and comment there with your usage case. Let me know if you have any questions about it. Regards, Shannon

Hil Aakanksha, You will need an add-on to run any CLI commands, but there are a few database queries that might help you depending on your needs: * How to list which spaces a group can access * How to Check Permissions for a Space via SQL Queries * How to list which spaces a user can access If these don't help, let me know…

I see 2 users besides myself, perhaps some votes are hidden from you? At any rate, it may be that not a lot of users have made use of that particular feature, or don't realize it's a bug, so having this community post will help a great deal. Regards, Shannon