Shannon S Atlassian Team

Hi there, Are you able to bypass the requirement asking for the Server ID? You should then be able to go to my.atlassian.com to associate your new Server ID. Shannon

Jonathan, Can you let me know what you mean by image box? We have a Livesearch macro you could use but I don't know if it will work with the image box you're referring to. Regards, Shannon

Nadja, Does your Sharepoint site require a login to view the data? I'm curious if that would be causing the issue. Otherwise, you can check your Confluence Server logs for more details about why it might not be working. Regards, Shannon

Jason, Are you referring to this? Assuming from the context of your post, you might be using Confluence Cloud. Could you tell me if you're still having the issue, and you can confirm this is on the Create Template screen and not while creating a page? I'd like to have a look at your instance if you're still having the…

Wanning, In the Task Report Macro you can edit the columns that display and which task status displays by default: Columns to include in the table. Available columns include description, duedate, assignee, location, completedate and labels. You said you want to change what is displayed in those columns. What do you mean by…

Hi Tony, In Confluence, the directory should already be in the left sidebar with the content on the right. Or do you mean separate from the sidebar that's there? The design page itself is very similar to how Confluence looks in Cloud and the newer versions of Confluence. Is this the look you're referring to or a specific…

Christian, Most blogs I visit do have RSS, but in your case, what are they using instead to share the data? If you can let me know what kind of blog it is and what is available to you I can try to find a solution. Otherwise you could display the blog using an iFrame. I assume you're on Confluence Server? What version are…

Andrew, Can you tell us your IE version as well as your Confluence version? Does this work in Edge? Regards, Shannon

Hi Natascha, This isn't a built-in feature but you might be able to do it using the method outlined in this thread. Can you have a look there and see if that helps? Regards, Shannon

Hi Anuj, Can you let us know what version of Confluence you're running? Does this occur in all browsers and from other computers? Regards, Shannon

Berglind, If you're still having this issue, can you explain how your marketing library is set up? Confluence search allows to search content within PDFs from the Full Search. Were you using that originally, or a 3rd party add-on? Shannon

Hi Ronnie, Are you still having an issue with this? I'm testing in the latest version of Confluence Cloud but I am not able to replicate your issue. Are only the pages that were migrated from Server with an underscore not opening, or even if you create a new one in Cloud does the same occur? What messages do you see in the…

Hi Nadja, Per Search the People Directory, that search will only allow you to search by name. There's a feature request below to be able to search additional information, such as keywords: * CONFSERVER-8632 Please feel free to vote on the request if you'd like to see the feature in the future. You can comment there as well…

Marco, Is this on Apple Calendars? I assume you obtained the URL using this method? Does this occur with all calendars? What version of Team Calendars and Confluence are you using? The reason it says private is because the link itself is private, but once anyone has the link, they can subscribe to the calendar. This is…

Narvestad, Are you on Confluence Cloud? You referred to the old UI so I wanted to be sure which product you're talking about. You can sign up for Confluence Team Calendars to be able to create an actual calendar, otherwise, you could use the Roadmap Planner Macro. Regards, Shannon

Hi Graham, Thank you for the suggestion! I have logged it below: * CONFSERVER-55310 Please vote on the request to help show the amount of interest and you can comment there as well with your feedback, such as the information you provided above. As for a workaround, it's not exactly what you want, but another user on this…

Luke, Have you seen this article? * Proxying Atlassian server applications with Microsoft Internet Information Services (IIS) This thread may help as well: * Solved: Confluence reverse proxy configuration Let us know if you continue to have any issues. Regards, Shannon

Haipeng, Unfortunately, the logs you're showing haven't shown any relevant information that could help me to understand the full issue you are experiencing. I'm not comfortable sharing my contact information on a public forum. I will go ahead and create a support ticket for you. Once you receive an email, please upload…

Hi Ryan, I was able to login and test by enabling the Gliffy trial, and did not have the same problem as you had. Can you confirm that you're adding it as one of the billing contacts? Also please be advised I wasn't able to find a version of the yWorks add-on for Cloud. Were you installing both add-ons using UPM in your…

Hello, One of the queries does for a particular space, but the other two lists all spaces that either a group or user can access: * How to list which spaces a group can access * How to list which spaces a user can access If this doesn't help then you can work with the information there to obtain what you need.…

Hi Edgar, It should be, but if your URL displays you can censor it out. Also, do you happen to be on Confluence Cloud? I want to know so I can properly test this myself. But if it happens to be only randomly it could very well be an issue with your browser. Are you able to replicate this with all browser add-ons disabled…

Leon, The instructions you're following are for Jira Server, but you are on Jira Cloud. There is no Server ID. To extend your license, you need to go to my.atlassian.com and make sure you have a payment method on file. Let me know if you have any trouble! Shannon

Bora, Could you try to clear your plugin cache and see if that corrects the issue? If not, can you please tell us your Confluence version, and if it was upgraded or migrated recently that would cause this issue? The error messages you sent seem to be clipped a bit and missing information, so please can you provide further…

Hi Anthony! Thank you so much for following up! Could you reply as a new answer with that Cloud ticket number? I can then accept it as the answer to this issue. @Hezy Asher can you confirm if you are indeed on Cloud? Regards, Shannon

Hi there, There are a few days to do it, listed here: * How to copy or rename a space The majority of these methods wouldn't work with Cloud, so be aware of that. For Cloud, but you may be able to do it using method 2. If you have any other questions about this, please raise a new question. That way other users will be…

Hi there, The same would apply to Cloud in this instance. I had a look at your instance, and although I'm not able to find the original Novo Cliente space, I found a Novo Cliente 2 space. In this space, all the pages are orphaned so it's not displaying them on your sidebar. The homepage that was set seems to not exist…

Donnie, Nothing from the logs seem to be error messages. I looked into it and a lot of these messages can often be seen on a working Confluence instance. In addition, you received the Confluence is Ready to Serve message which generally means there were no issues. Since you're not able to curl to the IP:8090 after ssh-ing…

Muthu, You'll need to be logged in, but once you are, you can click Vote for this issue. I have confirmed it will work with a customer account. Otherwise, just comment there with your feedback as I previously recommended. Let me know if you have any further questions. Shannon

Stanislava, You can follow this article for information on how to upgrade Jira: * Upgrading Jira Applications You will need to upload it directly to your server and then you can run the upgrade via your browser. Let me know if you have any questions. Regards, Shannon

Manish, You need to order a new Cloud instance if you want to do that. It's not something you would install, and you cannot transfer an existing license to it from Server. Click the try Cloud button next to the exact product you want from this page: * Try Atlassian Products If you inadvertently purchased a Server license…