Shannon S Atlassian Team

Hi Markus, Can you check that autocomplete wasn't accidentally disabled on your profile? * Enabling and disabling autocomplete If not, do other users have the same issue? Does it occur in all browsers or only certain ones? Can you replicate it on more than one computer? Regards, Shannon

Hi Pawel, I believe you might be able to use JEMH for this. Have a look on Marketplace: Enterprise Mail Handler for Jira. Have a look at that and let us know if you have any questions. Shannon

Hi Jiri, Thank you for confirming. I've created a support ticket for you since it seems your setup is supported, but as I am on a MacBook I cannot test it. Someone from support will have a look at this and test it and reach out to you. Regards, Shannon

Hi Jens, What happens when you link to the page version? It might have worked in the past, as I see a bug for it here: * CONFCLOUD-60068 However, Confluence Cloud has changed a lot since then. Can you let us know what behavior you experience? It may be that this feature is no longer intended for Confluence Cloud. Regards,…

Hi Vincent, Are the existing application links from before you did the migration? I would remove them and then start over again by linking Confluence from the Jira Service Desk instance. Have a look at Link to server apps from Cloud. Regards, Shannon

Hi there, Does this occur when exporting a specific page in Confluence? Can you check if it contains any images? What version of Confluence are you using? Shannon

Fábio, When you said you're not able to start Confluence using startup.sh can you let us know what that means? What errors where you getting when you try to run it, and what errors are in your Confluence Server logs? Regards, Shannon

You're welcome, Millie! Take care, Shannon

Hi Koen, If you're meeting the above requirements and still have an issue, I would recommend raising a new question or contacting Support provided you have a license that includes it. That way we can take a look at your specific case and help you out. Regards, Shannon

Mike, Thank you for letting me know! Do let us know how it goes. :) Shannon

Can you translate what the error says in the red square on the top right? Regards, Shannon

Hi Felix, Thank you for confirming that! Have a pleasant rest of your week. :) Shannon

Hi there, I'm not able to read Korean but I think you're running into a synchrony issue. Can you confirm your Confluence version? Please have a look here for some troubleshooting steps when you run into this issue. * Troubleshooting Collaborative Editing Regards, Shannon

Felix, Postgres 9.9 is not supported so this will not work. You can only use 9.3 through 9.6. As for MySQL, make sure you're not using a version earlier than 5.6.16. Can you confirm? Regards, Shannon

Hi there, * Can you let me know, do you have this problem on any issue/project with any sort of attachment? * Does the issue occur in multiple browsers? * Are other users on other machines able to replicate the problem? * What errors are you seeing in the Jira server logs when this occurs? * Does the problem occur when you…

Hi there, If you have Confluence integrated with Jira then you can see notifications in your Confluence workbox. Otherwise, there's a pretty interesting discussion here where there are a few workarounds where you can use JQL for it. You could very easily create a dashboard gadget with the JSQL and have your notifications…

Hi Nitesh, This isn't possible with your current setup, but you have a few options. * DMZ setup or reverse proxy to expose the data to the outside. Please speak to your network administrator regarding this. It would require that you have one space for anonymous access, and you can display the data from this space only. *…

Hi Paula, It's not possible because the part you're going to include needs to be within the Excerpt Macro. You would need to create a separate table. Maybe you can try the Page Properties macro? Regards, Shannon

Hi Leah, I'm not familiar with this blog. This was one we posted at Atlassian, or did you see it elsewhere? Regards, Shannon

Hi Mike, First of all, we have a feature request for this: * https://jira.atlassian.com/browse/CONFSERVER-38596 Secondly, there is a discussion on this thread that mentions capitalizing the brush. Have you tried this? Regards, Shannon

Hi there, Can you please elaborate on what your issue is? Are you seeing this as an error message somewhere? Can you share it as a screenshot? Let us know what you were doing before you encountered the problem. Lastly, what do you mean by "Confluence security number"? Regards, Shannon

Srinivas, Thank you for letting me know. I was also curious to know your Confluence version. Sorry that wasn't clear from my last message. Can you confirm? Shannon

Amrita, Kibana is a 3rd party software and not related to Jira. There's only one add-on that is associated with it, but as having never used Kibana I cannot recommend a specific integration. Unless, of course, you're referring to kanban boards? If so, you might want to start a Jira Software Discussion on the…

Thank you for sharing that with us. When that message shows up then it does mean that it's written something to the server logs. You can try tailing the logs and then trigger the error again and see what shows up at the exact time you trigger it. If you're still not able to find anything related, let me know, and I can…

Hi there, Can you please elaborate on what you mean when you say you cannot manage users and groups anymore? What exactly is occurring? Was OneLogin connected before when it was working? Regards, Shannon

Thanks, Nic! The article mentions this but I neglected to point it out. :) Shannon

Hi Karsten, It's not yet part of Jira, but we have a feature request for this: * CLOUD-6498 There's a workaround listed below, if you're interested in setting up some scripts for this: * How to Automate Backups for JIRA Cloud applications Regards, Shannon

Hi Millie, I think you meant this page: * Getting started as a user However, the tutorial is not a video, it's a walkthrough. Can you try from that page? Shannon

Milena, In that case there is at least one add-on mentioned on the link I sent that can do document management. I can't say if I would recommend a particular one since I don't use Jira in this way, but have a look there and feel free to give them a try. Shannon

Thank you for that. So the Children Display macro just displays all the children of the current or defined page. If you do not specify a depth of descendants, then all children will be displayed. If you display "2", for example, it will show 2 levels of child pages. Keep in mind that this does not limit page structure…