Shannon S Atlassian Team

Hi Anjitha, Thank you for raising this. It depends on the application, so could you give us more information on that? What type of application is it? How is it hosted? (e.g., Is it behind a load balancer, VPN, or firewall?) How do you authenticate? Have a look at these older answers that might help in your situation. *…

Hi Aaron, Welcome to Atlassian Community! It's nice to have you join us. Thank you for bringing this up. Right now, the multimedia macro doesn't have an autoplay setting, but we have a feature request for it. It doesn't have many views yet, so please vote for it and share it with your colleagues. * CONFCLOUD-70295 Autoplay…

Hi Mira, Welcome to Atlassian Community. I hope you are doing well. The Content by Label macro is best for displaying content under a particular label, but I understand you want to sort by page tree. Displaying content by labels in the page tree order is not possible right now, but we have two feature requests open that…

Hi Fardan, Thank you for clarifying that. The integration is a basic text search of the page content, and so it doesn't look at labels. You can confirm this if you put the kubernetes-manual text into a page and see if it returns the page. I hope this helps! Take care, Shannon

Hello, As Nic mentioned, it depends on what type of account you're referring to. The steps he provided are the instructions to delete an Atlassian account. Refer directly to the documentation here: Delete your Atlassian account. If Nic's steps didn't help you, can you help us understand what you need to delete? Thank you,…

Hello there, Sorry to hear you're having trouble developing your plugin with the SDK examples. It sounds like you might be having a similar issue here: * Error "Unable to process Jar entry... /confluence/WEB-INF/lib/javassist-3.20.0-GA.jar" when startup (refers to workarounds in this older question Can you try the…

Hello Muhammad, Thank you for raising this question with us. According to the information returned when I type /confluence help: /confluence search <text>: Search for the content in linked sites The command will search your Confluence site for that text. It does not limit it to labels, and there doesn't appear to be a way…

Hi Felix, Welcome to Atlassian Community. It's nice to have you join us! To answer your question, yes, you need to whitelist the complete IP ranges and domains for the connection to work correctly. You can refer to the article you referenced, "IP addresses and domains for Atlassian cloud products," on why this is…

Hi Ciprian, Thank you for sharing the screen recording. It looks like the issue is specifically with the legacy editor. Can you create a page with the new editor and tell me if you have the same problem? Refer to our article, Convert pages to the new editor, to find out how you can tell which editor your page is using and…

Hello Laurie, Thank you for your thoughts. The original question is from October 2019. Juned's question did not have sufficient details to know if they referred to Cloud, Server, or Data Center. The answer, of course, depends on that. I prefer not to overload people with information that is not relevant to their situation.…

Hi Jason, Thank you for bringing this to us. Indeed, this is the right way to communicate these things. The issue with emoji is related to a known bug, linked below: * CONFCLOUD-69596 Emojis are being shown as a blue star when reported via "Page Properties Report" Macro and Page History Please click Vote for this…

Hi Ciprian, Thank you for reporting this to us. I'm trying to replicate this myself. I tested both with code block and code formatting. I also tried using © instead, but I am unable to reproduce the issue. Can you help me to understand how to duplicate the problem? My example: Thank you, and take care! Shannon

Hi Lukas, Welcome to Atlassian Community! It's nice to have you. I think what would help in your situation is a document approvals add-on. You can find these on Atlassian Marketplace. * Confluence Cloud approvals add-ons on Atlassian Marketplace These add-ons allow you to track changes and approve content. Another add-on…

Hi Dennis, Welcome to Atlassian Community! It's nice to have you. You will first need to determine how to get the data from Asset Panda. You can build your query with the information from our Page Content section in the Atlassian Developer REST API documentation. If you have any trouble with that, let us know, or you can…

Hi Lars, Thank you for pointing that out. The same applies in both situations, whether you're creating a single page or a space, thus creating multiple new pages at once. When there's a difference in the editor used, it's specific to the Cloud site and will require a support ticket to determine. I know of a bug where when…

Hi Luke, You can vote on the ticket CONFSERVER-29499 at the top right-hand corner where it says Vote for this issue. If it's greyed out, you may need to log in again. I hope that helps, but let me know if you have any trouble! Take care, Shannon

Hello Bruce, Thank you for raising this with Atlassian Community. I hope you are doing well. I assume you are using the Confluence Cloud migration assistant. It seems that somehow in the attachments step, the spaces are deleted. We will need to review the migration logs to discern what is happening. From the Contact…

Hi Pierre, I saw your reply now on this question. The initial problem is related to Confluence Server, but since you're on Cloud and I see this topic come up a lot, I wanted to share the feature requests in case we didn't get your vote on it: * CONFCLOUD-59252 Globally disable email notifications with page content *…

Hi Roberto, I see you attempted to raise a ticket per @Tinker Fadoua's recommendation, but unfortunately, you need to be a product or site admin to submit a support ticket. I'm happy to help you from this end. If we have to raise a bug ticket, I can help do that for you. You mentioned that you're removing sections. I…

Hello Andreas, Thank you for bringing this up with us. From what I understand, you have specified a space in Advanced search. You anticipate that when you search under Pages under, it will only display pages from the specified space, is that correct? I can confirm that the filter's scope isn't limited to the selected…

Hi @Charlie Edwin and @Waylon Palmer! My apologies for not seeing your question earlier. I've been away for a while. I can confirm that Placeholder text macro is still an available macro in the template editor. It's not available in the page editor. Can you ensure you are editing a template and not a page? If you are…

Hello Stefan, Welcome to Atlassian Community. Thank you for raising this question. There are no plans to bring back the JUnit Report macro post-deprecation. You can read more about the removal of these macros in Learn which macros are being removed. There's a request for Macro removal feedback on CONFCLOUD-65317, which you…

Hello Phil, Thank you for reporting this to us. Are you still getting the error now? That error is a generic one, so a few things might cause it. Can you remember what you were doing at the time of the error? The message at the bottom of the error suggests you have your admin contact our support team and provide them the…

Hi Dan, Welcome to Atlassian Community! It's nice to have you join us. I first wanted to let you know that I removed your Cloud URL from your original post. Note this forum is public and indexed by search engines. Two-way sync between Team Calendars and Outlook requires CalDav support. Confluence Cloud does not have…

Hi Marvin, The storage format of the Jira issues macro on a page refers to the server ID and name of the linked Jira site. When a migration goes smoothly, it automatically updates the storage format to the new linked Jira server, provided they're set up correctly at the time of import. In some situations, for whatever…

Hello everyone, I realize it's been some time since this discussion, but I wanted to step in here to clarify a few things. Personal space creation isn't automatic, but I could see how someone might do so accidentally. Referring to our space creation documentation, to create a personal space, all one has to do is click the…

Hello Bronwyn, Welcome to Atlassian Community, and thank you for raising this question! We'll need to look at your Cloud site database and see if the tasks still exist somewhere or if they are cached. If you bring it to the Confluence technical administrators for your organization, they can raise a ticket with Atlassian…

Hi Olivia, Welcome to Atlassian Community. It's nice to have you join us! Confluence can't currently perform bulk changes to pages like the ones you mention, but I can help you identify workarounds to solve your specifications. * You can use the Excerpt Macro to include an excerpt from another page. Note that this may not…

Thank you for sharing our migration tool, Alexis! To add to that, we have a Migration support team, whom you can reach via Atlassian Support if you find you need assistance. I wish you success with your migration! Shannon

Hi Kevin, Thank you for sharing your findings. The bug in particular that is affecting Daniel is specific to Confluence Cloud. If you're finding similar behavior with Confluence Data Center, you'll want to raise a new question regarding that or get it to Atlassian Support so we can raise it with the appropriate team. Thank…