Shannon S Atlassian Team

Hello everyone! I noticed this is a common concern, so I wanted to shed some light on the situation that can help you. Three possibilities could produce this error. * The browser is outdated. Check Chrome and see there are any available updates. Re-install Chrome completely if an update doesn't resolve it. * The network…

Hi Maaike, I'm glad to hear that you fixed your issue for now. There's an ongoing bug you can follow below by clicking 'This affects my team.' You may have to login again if you find you're not able to click that option. * CONFCLOUD-70864 Unable to publish a template if it contains a broken link Thank you again, and take…

Hello @Fowler, I'm sad to hear that you've not had a good experience with our Community Support portal. We are always changing our products, so a question posed in 2014 might not have the same relevance today. We do our best to keep the information here relevant, but don't hesitate to report it to us! At the time of this…

For ease of reference, I will link the pages my colleague Wayne was most likely referencing. * Manage Watchers * Adding or Removing Users in Groups * Global Permissions Overview If you have a question regarding Atlassian Teams in Cloud, refer to my earlier answer. If you have any questions regarding the original topic,…

Hello Community! We have recently noticed a lot of activity on this post, so I wanted to address the discussion surrounding the initial question's topic. Amanda asked this question back in 2014. The issue is concerning editing watchers and permissions for a space created using the Team Space Blueprint on Confluence…

Hello James,Happy to help you get your Confluence site reset. I checked with the Advocates team, and they confirmed that since you switched off renewal for your site, your Confluence site would be deleted entirely at the end of your free trial on April 19th.If you require immediate deletion, raise a billing/licensing…

Hello Daniel, Welcome to Atlassian Community. It's nice to meet you. I've encountered this issue myself. Have you tested in both Firefox and Chrome, and do you face the problem in both? There are two issues that I am aware of right now; one is the problem you've encountered, and the other is within pages. I've seen in past…

Hello Dave, Welcome to Atlassian Community. It's nice to meet you! I understand you want to import a Word document with advanced formatting. Confluence does its best to match the Word document format using the Confluence editor's markup capabilities. Any advanced formatting where there is no equivalent, such as the combo…

Hello Community! For anyone encountering this issue, the bug for tracking is: * CONFCLOUD-70504 Unable to save inline comment I suspect the length of the selected text may be the issue. Can any of you save the inline comment with a smaller portion of text? What seems to be the limit? Thank you for your help, Shannon

Hi Marvin, Welcome to Atlassian Community. It's nice to meet you! After migrating the Server data to the Cloud site, the page links in Confluence will still point to Jira Server. It is best to create application links by following the article, Linking to another application to resolve any Jira Macros that might break after…

Hi @정현수, I'm sorry you're running into issues here. I'm happy to help you with this. The message that's returned means that you aren't using the right version number.…

Hi Kati, Sure, I'm happy to help you get familiar with Google Drive. You can start by reviewing this page on how to use the Google Drive macro in Confluence. To learn about the basics of using Google Drive, look at Google's article, How to use Google Drive. You can see what you can do with various file formats…

Hello Olivier, Welcome to the Atlassian Community. It's nice to have you! Templates in Confluence can only create new pages, so it's impossible to modify an existing page this way. There was a request for this in the past that has since been closed. The response was that we don't have plans for templates to work this way,…

Hi Lily, Welcome to Atlassian Community. It's nice to have you. Confluence can't link to a specific tab in an Excel sheet, so I've created a new feature request for this. * CONFCLOUD-71687 Support for linking specific worksheet in Excel documents with multiple tabs When you open the feature request, click log in in the top…

Hi Kati, If you want people to view Confluence content without logging in, you would need to set up public access and host the document in a public space. Unfortunately, this means that anyone on the internet can view your document, so I don't recommend this. The best thing in your case would be to use Google Drive to host…

Hi Kati, If you need to include the attachments in a single list, the attachments macro can do that. * Insert the attachments macro Below is an example of the macro from the article: The macro displays a list of attachments on a page. You can adjust various parameters depending on what you need to show, sort order, and…

Hi Svyat, If you ask this as a new question on Community, the support team can see your Cloud site information, and if needed, we will help you raise a ticket with support. Feel free to mention me here once you've done that, and I can get things rolling. :) Take care, Shannon

Denilson, I'm really sorry to hear your administrator was not able to find your page. Could you have them raise a ticket with Cloud support? We need to make sure a bug didn't cause you to lose your work, and we might be able to help find the missing page. Make sure your administrator provides the following: * The name of…

Hello Kati, and welcome to Atlassian Community. It's nice to have you! I understand you want to create appendices using PDFs or a Word document. Does the PDF/doc contain the appendix, or are you looking for Confluence to automatically generate an appendix based on the attached documents? If you're looking to upload the…

One more note, Using the browser history, the page open my text but after change to the text in the another page. It seems a bug that merge both. Since you went back in your browser, it may be a cache session. You didn't save your changes, so I think it's just a matter of incorrect permissions. Let me know what you find…

Hello Denilson, and welcome to Atlassian Community! Can you still not find your page in Confluence? I suspect the parent page might have some restrictions which prevent you from accessing the page. If you send this to your Confluence administrator, they can check the parent page and see the restrictions. They can recover…

Medhat, The Atlassian Support team can certainly help you import your users. To create the user data file, you can do something like this: \copy (SELECT email_address AS "email", user_name AS "username", display_name AS "displayname" FROM cwd_user) to '/tmp/users.csv' csv header The format of the user data file should be:…

Hello Eva, Confluence requires an add-on to create pages from Excel files since the native Word Import feature only works with .doc and .docx files. Otherwise, Excel files are page attachments and can be embedded or created as a link. Some examples of add-ons that might help you create pages from Excel files are: * Various…

Medhat, This question from 2017 doesn't apply now, but the article's CSV files worked for Server, Data Center, and Cloud. If you're currently migrating from Server to Cloud, I recommend following our new migration process. If you get stuck or have any issues, we have a migration team that can help you out when you raise a…

Hi Maaike, Thank you for confirming that! So you can also create new templates now too? Shannon

Hi Samira, I understand you're interested in knowing about Collaborators vs. Teams in Confluence. I didn't see if you had a specific question, but there's a similar thread here on Community that you may find useful. Have a look at Collaborators vs. Team, and let me know if you have any questions afterward! Best regards,…

Hello Romeu, There is a known bug surrounding this problem. You can find more information about it in the ticket below, * CONFCLOUD-71520 Mention not working on Confluence questions Please follow the link above, log in if necessary, and click This affects my team. That helps us keep track of the number of teams…

Hi Vinod and Anne-Marie, I want to clarify since the issue linked above is closed, you can track the open feature requests below for Confluence Cloud or Server/Data Center: * Confluence Cloud: CONFCLOUD-51119 History/audit trail for new events and changes * Confluence Server/Data Center: CONFSERVER-49206 Delete History /…

Hello Maaike, Sorry to hear you're still having trouble creating and editing templates in Confluence. Is there anything specific in the template that might be causing the issue? For example, a broken link or undefined page link. If not, can you clarify for me: * Are any other users having the same issue when they try to…

Hello Vin, Welcome to Atlassian Community. It's nice to meet you! I'm sorry to hear you're having trouble logging into your account after your user migration. As long as the email addresses on Microsoft perfectly match the ones from GSuite, and thus the account emails on your Cloud site, you can log in using the Microsoft…