Shannon S Atlassian Team

Hi Mike, Thank you for confirming with us the resolution to the issue. I'm sorry to hear they weren't able to give you the answer you might have expected. Take care, and have a pleasant weekend. Shannon

Thank you for letting us know! We don't tend to get a lot of users asking about Crystal Reports here, since our forum is dedicated solely to Atlassian software, but glad to hear you were able to resolve it. Take care, and have a pleasant weekend. Shannon

No problem, Jim! You can find the whole list from our developer site: * Confluence build information Take care and have a pleasant weekend. Shannon

No problem at all! Take care, and have a pleasant weekend. Shannon

Brian, A few of our add-on vendors in Marketplace also use Confluence for their documentation. For example: * ServiceRocket Documentation * Bob Swift Documentation * Adaptavist Documentation I would recommend reviewing some of the other vendors as well but that should give you a good idea of how they use it. Regards,…

Hi Gayane, The QA challenges are indeed gone from our site. At one point they were in maintenance mode for a while, and the owner had decided not to continue maintaining them. I am sorry I wasn't able to provide you with a better answer. Take care, and let us know if you have any further questions about that. Regards,…

Hi there, It's not clear which Atlassian product you're referring to with your case. Can you let us know how this relates to our products so we can properly categorize your question? Thank you! Shannon

Hello, To confirm, you're referring to the fact that the SQL highlighting isn't working, correct? Confluence has a new editor and this is where you are seeing those changes. At this time, only the most frequently used languages are supported. We hope to be able to release more languages as time goes on, but they're being…

Mike, As Max mentioned, it's best to reach out to our Advocates directly. You can do so using the above link! Let us know if you have any trouble doing that. Shannon

Thank you for confirming! Please let us know how the migration goes, and if you have any questions, don't hesitate to ask. Shannon

Ben, When you do discover any bugs, please feel free to submit them as soon as you are able via the feedback section and we will address them in upcoming releases. Thank you! Shannon

Glad to hear, Nicky! Take care, Shannon

Hi Bonnie, Thank you for clarifying your needs. There are a few other add-ons that deal with versions, perhaps they may help: * Versions Add-ons Again I haven't used any of these in particular, so I'm not sure which ones meet your requirements. I've tagged this post with the Marketplace collection so the vendors and users…

Hi Jim, Thank you for clarifying. So the installation you used is 7901 which is version 6.12.*, and your database is 7801, which is version 6.11.*. You'll want to try installing 6.11.* instead and try the same. * Install 6.11.* (in your case, 6.11.2), * Connect to an empty database. * Start up Confluence, allowing it to…

Hi EvgenS, If you're on Cloud, the top answer above explains why you're not seeing the layout button. As described in our post, Confluence Editing Improvements. We're making these changes incrementally, and just like when you're renovating a house, you might temporarily lose the use of a room feature as we repaint rewrite…

Hi Rachel, You can add links to a file using the Links macro. The Attachments Macro is only for adding attachments to a page, so it's not possible to do so there. As for folder structure, Confluence organizes its content in pages. You have Spaces > Parent Pages > Child Pages. If you want folder structure, you'll need to…

Hi Jim, There's not a way to do this with Confluence Cloud by default, and it was previously requested as a feature request but is not in the upcoming roadmap: * CONFCLOUD-11194 Open links in new window I would recommend having a look at the following third party add-on, as it might provide a way for you to target how…

Hi Bonnie, I'm not too familiar with this, but perhaps Scroll Versions could help you with this? Have a look and let us know if you have any questions! Regards, Shannon

Hi Holger, It sounds like you might have run into this bug, which is since resolved: * CONFCLOUD-64973 Roadmap Planner Macro is Not Working Could you confirm if you're still having the same issue? Regards, Shannon

Hi Nicky, It sounds like you might have been running into the following bug, which has since been fixed: * CONFCLOUD-64973 Roadmap Planner Macro is Not Working Can you just confirm if you're still having the issue? Regards, Shannon

Hi Nitsan, Is this a brand-new page that you created that hasn't been saved yet? I'm not clear on what you mean by the accidental marking and macro sequence, or what you refer to when you say it won't recover on a draft paper. Could you please clarify exactly what you were trying to do and what happened precisely? Regards,…

Hi there, It appears that the cause is not known, and at the time the support article was written, the fix was to upgrade, as you mentioned. If you're encountering the issue in the newest version of Confluence Team Calendars then I would recommend you to reach out to the support team directly so that the can obtain your…

Hi Jeff, This was a known bug in Confluence Cloud, but it appears to have been fixed by now: * CONFCLOUD-64973 Roadmap Planner Macro is Not Working Could you please confirm if you're still having the issue? Regards, Shannon

Jorge, To help with the profile picture, you will need to use the Profile Picture Macro which might be one of the macros you're referring to already. When you say you need to make a list of contributors, can you please specify what you mean by that? Are you trying to create a list of contributors for a specific page, users…

Hi Brian, We have a few examples below of Confluence sites used for technical documentation. * 5 real-life examples of beautiful technical documentation Here are also some public links where you can navigate various Confluence sites to get a better idea of how it's being used: * Powered by Confluence Lastly, I would…

Rowan, Can you let me know what version of Confluence you're experiencing this in, and a screenshot of the issue? Thank you! Regards, Shannon

Hi there, It's not possible to move comments, but I found the following feature request: * CONFSERVER-2917 Move comments, making comments into a page The title mentions making comments into a page, but if you read the summary it deals directly with moving comments around Confluence. My recommendation would be to vote and…

Jim, Is this a brand-new installation, with no existing data, or were you migrating or updating Confluence? For information on how to fix that error, you can check here: * Confluence will not start up because the build number in the Home Directory doesn't match the build number in the Database, after upgrade You'll…

Thank you for confirming that, WN! Take care, and have a pleasant rest of your week. Regards, Shannon

Aida, Thank you for confirming the resolution to your issue! Hopefully it can help some other users if they have this issue in the future. Regards, Shannon