BHUSHAN PATIL_fap6cn Expert

Hi @Hafiz Anas , It is not possible to directly associate an different existing workflow with a team-managed project. Team-managed projects are designed for standalone work, and they come with predefined workflows. However, you can edit workflows for team-managed projects by following the steps mentioned in the previous…

Yes, you can configure properties for the workflow that is associated specifically with that particular issue type. However, it's important to note that if the workflow is shared with or associated with other company managed projects, any changes made to the workflow properties will impact those projects as well.

Hi @Anita Pallas , Yes, it is possible to restrict who can edit an issue in Jira when it is transitioned to the Done status. You can achieve this by using Jira's workflow properties. Specifically, you can use the "jira.permission.edit" property to restrict editing permissions for a specific status. Here are the steps to…

Hi @prasanna , Please ignore my previous response; it was for JSM to Confluence integration. Currently, there is no native solution available for this integration. However, you may explore third-party plugins in Atlassian marketplace that could assist you in achieving this integration: Atlassian…

Hi @prasanna , Yes, it is possible. You can achieve this by creating a Jira filter for the ServiceNow incidents and then adding this filter in a Confluence page. Here are the general steps to configure this: * Create a Jira Filter: In Jira, create a filter that retrieves the ServiceNow incidents you want to display in…

Hi @broe9 , Regarding your Confluence Server upgrade: If something is not working correctly after the upgrade, you can check for known Confluence issues and try troubleshooting the upgrade using the guidelines provided in the Atlassian documentation. Troubleshooting the Confluence Upgrade Can I provide you with the…

Hi @Hafiz Anas , Team-managed projects have different features and capabilities than company-managed projects. Team Managed projects are designed to be stand-alone, and so the configuration choices in a Team Managed project cannot be shared. To create or edit an workflow: * From your project's sidebar, select Project…

Hi @Laxmi Acharya , To clone Jira comments into cloned tickets using automation, you can follow the steps outlined in the articles below: How to copy comments from the original issue to the cloned issue Also, if you feel my input help you please accept the answer. Regards, Bhushan

Hi @Samantha Sharkov , Follow the steps mention in below article, this article will help you to add a screen to a workflow transition. * Map a screen to a workflow transition in Jira company-managed projects Also, if you feel my input help you please accept the answer. Regards, Bhushan

Hi @RobH , All the features of the Filter & Dashboard Manager for Jira plugin by Votazz are now available as native features within Jira Cloud. You no longer need to use this plugin separately after migration. Please check the documents linked below for more details: * Cloud alternatives to your Jira Marketplace Data…

Hi @Mike Bell , You can try Configuration Manager for Jira (CMJ) plugin. Another way is via a Data Center instance: set up a Data Center instance, restore your cloud site on it from a backup and use a dark feature of the DC to cloud migration assistant to migrate dashboards. for more details refer following articles. * how…

Hi @Duncan Ferguson , To address your questions, I will provide answers based on the information you have provided. * Java compatibility: Jira , confluence and Bitbuckets are java bases applications so it is recommended to have Java installed for better performance and compatibility. Java 8 is compatible with your current…

Hi @Niki Woolston , Atlassian is assisting us in removing the 'migrated' details from the field descriptions. You can reach out for support by creating a ticket at https://support.atlassian.com/contact. Additionally, there is an open feature request for this: * MIG-186-Give users the option to remove the migrated text from…

Hi @Natalia Matamala , To can create automation you can use the following steps: * Create a new automation rule: Navigate to your Jira project and select "Project settings" > "Automation" > "Create rule" Choose the trigger as "Issue transition" and select the transition from "in progress" to "completed." * Add a condition:…

Hi @Mike van der wal , Its related to the limitations of the Basic version of Roadmap in Jira. In the Basic version. for more details please check Project timeline limits in Jira Software Regards, Bhushan

Hi @Tommy Wessels welcome to the Atlassian Community!

Hi @Venkata Ravi Kumar Pidikiti , welcome to the Atlassian Community.

Thanks for sharing your Atlassian Community journey. Your support and contributions are truly valued in making the community successful.

Thanks for nice RoundUP.

Hello everyone, My name is Bhushan Patil , I brings 3 years of experience in working with Jira Service Management (JSM). I am excited to engage with this community group and learn from the wealth of knowledge that exists here.

Hi @Christy Johnston , For deleting Org/site created by users please check below KBs * Delete your organization There is a feature request to introduce an option for organization admins to stop managed users from creating additional cloud sites using the company's email address. * Prevent managed users from creating cloud…

Hi @siraj khan , This can be achieved by configuring an email handler in Jira to create requests from incoming emails. You can then set up rules in your email client (Outlook) to forward CloudWatch alert emails to the specific email address associated with the Jira Service Management project. Once the email channel is set…

Hi @Rob McBride , In Jira Cloud, the visibility of email addresses under Project Settings > People is controlled by the users themselves. If a user has chosen not to display their email address in their profile, it will not be visible to other users within the People section of the project settings.…

Hi @TN Raju , Verify System Information of both instance, follow the steps below to compare the source and target instances: * Go to Administration > General Configuration. * From the sidebar, select System Information. * Search for 'Confluence Usage. Regards, Bhushan

Hi @Donghua SHEN , Yes, it is possible by using Jira automation rules, you can automatically update issues in one project based on events in another project. You can create rules such as "When an issue is updated in project A, update the related issue in project B" or "When a new issue is created in project A, create a…

Hi @Ayşenur Şen , Currently, Atlassian is investigating an issue causing an outage that impacts Jira Work Management, Jira Software, Jira Service Management, and Jira Product Discovery. You can check the status on the Atlassian Status page. Regards, Bhushan

Hi @Chris Kent , This issue might be related to the permissions of the folders created by the installer. Here are some steps you can try to resolve the issue: Run the installer with root privileges: You can try running the installer with root privileges or using the 'sudo' command Check the permissions of the user running…

Hi @Ong Peik Li , Yes, import process overwrites all existing data and configuration in your new Jira Cloud site and overwriting occur at the database level. If you want to merge both Jira cloud sites then you can Perform a cloud-to-cloud migration. for more details about cloud-to-cloud migration refer following documents:…

Hi @Autoperforantes_TEL , To add an icon to your help center in Jira Service Management, you can follow these steps: To change Help center logo: * Go to Settings > Products > Jira Service Management > Configuration. * Under Customize your help center, select Manage look and feel, announcements and login messages. * From…