Dan Breyen Community Champion

Hi @Charity Fretty welcome to the community. I would suggest Voting for and Watching that JIRA ticket. I would also add a comment in that Jira ticket to see where it's at as well as your need regarding compliance. I voted for it if that helps. Hopefully that will help to get some movement on that issue.

Hi Matt, I took a quick look in Atlassian's Jira site and didn't see anything related. I would suggest opening a ticket with support.atlassian.com and see if they can further assist with this issue.

Hi @Allam Castillo welcome to the community. I took a quick peek in Atlassian's jira site. (jira.atlassian.com) and couldn't see any suggestions listed there for anything coming in the future. You can look at that list yourself, just filter on project = "Jira Cloud". Hope that helps. You could also open a support ticket at…

Need a chuckle that involves pickleball? Midwest Pickleball 

If they aren't closed yet, Atlassian has to work on them, that would be correct. You can add some comments to them about how it's impacting your project. That might also give them a little more weight.

Hi @Ayberk Göçer there are several suggestions submitted to Atlassian for customizing the portal. Here are a few: JSDCLOUD-4037 JSDCLOUD-2170 JSDCLOUD-2169 JSDCLOUD-5392 JSDCLOUD-2327 I would suggest voting for and watching them. Hope that helps.

Hi Valerie, I could be wrong, but it's my understanding that just means the link is for a Confluence page. I can't tell from your screenshot what those other links are for.

Hi @Anil Jutlawar welcome to the community! If you are experiencing this problem system wide, I would recommend opening a ticket with support.atlassian.com to have them review your cloud setup for any issues.

Glad to help. If possible @Jennifer McClymont I'd appreciate it if you could accept the answer. THANK YOU!

Hi @Jennifer McClymont welcome to the community! I'm not aware of a way to customize how Knowledge Base articles are displayed. I see something similar in Atlassian's Jira site here: JSDCLOUD-3623 You could maybe add that suggestion to that ticket, and then vote for and watch it for future updates. Sounds like a good idea,…

Hi @Alessia Rosolia welcome to the community. I did a quick search in Atlassian's JIRA site and found these issues: JRASERVER-43027 JRASERVER-65777 They sound similar to your issue. You can vote for and watch them if you'd like. If that's not them, you could look around on that jira site for Atlassian. You could also open…

Hi @Stephanie Lamouret welcome to the Community. I did search through Atlassian's JIRA site and found a few issues that have been reported. You might want to vote for and watch them for updates. CONFCLOUD-74661 CONFCLOUD-74341 CONFCLOUD-59704 If these aren't your issue, you can search jira.atlassian.com for others. If it…

Hi Julien, I'm guessing you mean Organization. I worked extensively with support to help out with an API call to grab the organization of the reporter and update it on the Organization of my ticket. You can put your site in the request. Here was the Web request…

Oh my, 100 times? Hold my beer.

A 100? Oh my. Well better get busy liking and commenting.

Luckily now we're a small dev shop where there are only 7 developers. And with 1 development project, it's just a matter of changing who is assigned to it. At a previous job there were at least a dozen different projects, and even two different JIRA Server environments and it was certainly a challenge to make sure you got…

Hi Jason, I'm not sure how to get around it, but there are a few issues I found on Atlassian's JIRA site that sound like your issue. You could vote for and watch them here: CONFSERVER-53503 CONFSERVER-40454 CONFSERVER-56060 Hope that helps.

Hi @Steven Wantz welcome to the Community! I took a look through Atlassian's Jira site (jira.atlassian.com) and couldn't find anything specific to this issue. I would contact support.atlassian.com and see what they say. They could would with you to better track down to see if this is a software issue or not. Hope that…

Hi @Melissa Mejico welcome to the community. There are some issues reported to Atlassian with Confluence cutting off PDF. I would recommend voting for and watching them. There may be more, but here are a few: CONFCLOUD-70968 CONFCLOUD-75688 CONFCLOUD-75799 ( I think this may be yours) CONFCLOUD-74401 Luckily it looks like…

@[deleted] I would recommend working with Atlassian Support to help you out with your example. That way if there are issues, they can get more assistance on their end. 

Hi @Hanna Filatova welcome to the community. I'm not sure from your post which specific Guest feature you are referring to. I see several in Atlassians Jira site referring to 'Guest'. If one of these or others out there are what you are looking for is the one, you can vote for and watch it in jira to get updates.…

Hi @Marc Dixson welcome to the community. I tried replicating, but couldn't get the macro to work. (I'm sure it's user error.) I looked out on Atlassian's Jira site and couldn't find anything similar. If you can reproduce it, (which you can) I would suggest opening a support ticket on support.atlassian.com with more…

Hi @Patricia Nora here's a JSM ticket that Atlassian has for customizing the footer. I would suggest voting for and watching it. I'd like to be able to tweak the footer as well. JSDCLOUD-2169 

Hi @Marco Mooij welcome to the community. I would suggest opening a ticket with support (support.atlassian.com) and go over with them your concern to see if there are any performance improvements that can be made. There was some work done in the past for performance, maybe that needs to be revisited. That article is…

Hi @Pradeep Gnanabaskar welcome to the community. If you go to your Service Project and look at the ProjectSettings, there should be an 'Email Requests' section. In that is the 'Default email account' That should be the email to use for creating tickets.

Just finishing up Drive Audiobook in the car. Certainly worth putting on your read list. Interesting concepts and some good points. If you're in a Leadership Role, I'd put it on the must read list as it gives you a different perspective on motivating your team.

Hi @Data Team welcome to the Community! I took a quick look at Atlassian's JIRA site and didn't find anything specific to the End key on the Mac. It would be my opinion that if Confluence functionality is different on a Mac vs PC, that it should be looked at by Support. I would suggest opening a ticket with…

Hi Rachel, I can answer part of your question. If you look in your JSM reports, there should be one called 'Requests Resolved'. You may need to tweak it for your environment, but it should include "Requests resolved without an article" Hope that helps.

Hi Andrew, I've found a few JIRA issues that Atlassian has. I'm guessing these would be what you're looking on. There may be others, feel free to vote on and watch these and any others you might find. JSDCLOUD-2170 JSDCLOUD-2169 JSDCLOUD-2327 JSDCLOUD-4037 

Hi Walter, I'm not sure if I'm completely understanding your question. You are using the Expansion Macro, but it doesn't give you the arrow? Or you are trying to add another expansion macro within one. If that is the case, this article suggests to add a table and put multiple Expansion Macros within the table. Expand Macro…