Dan Breyen Community Champion

I bookmarked this page for all the Smart Value stuff: Smart Values I don't have an exact answer, but it appears you can put 'test' in there and it will take out the whole word. If you don't put it in quotes, would it do it? Or try using quote() or trim() to pass in the value? If you don't get a definite answer, and need to…

I could be wrong, but it appears you'll have to do it three times. I don't see another function here Apache String Utils or other variations of remove that will let you do multiples within one call. Hope that helps.

If the Wifi is fast enough, or you have a long enough network cable, GO FOR IT! It's like that post in the TeamWork Lab Group about taking a meeting outside. If it doesn't affect your work, and outside noise isn't going to mess with your conference calls, out you go. Now being in MN, working outside from November to March…

Hoping for a few more event in the Minnesota area, otherwise there might have to be a road trip planned.

I definitely need to look into this!

Thanks for the Round Up!

Weird, it says you have a 'Premium' license. Do you have a 'Contact' link in the upper right of the page? Or are you an admin? If not, maybe they can submit it for you. 

Hi @Rob Siklos welcome to the community! I looked in Atlassian's Jira site (jira.atlassian.com) for a similar issue and couldn't find anything close, but I could have missed it. Feel free to search out there if you want, or you could open a Support ticket at support.atlassian.com with steps to reproduce and have the…

I don't know all the goings on behind the scenes but that would sound reasonable. I believe there's other settings above that to control internal/external access.

Hi @Thomas Leech welcome to the Community. One thing to check in your JSM project would be to go to Settings(The Gear) / Product then under Jira Service Management there is a Customer access page. On that page, there is a Portal Access section. One of those options is to set whether or not Customers can create their own…

With a new employer and a totally new product for me comes a whole new area of learning opportunites. I've been in IT for Healthcare, HR, and now IT Manufacturing. Plenty of opportunities for continuous learning.

Adding "Jira Admin" is certainly broading my skillset over just using the software.

Hi @Cara Donson welcome to the Community! Doing a check in Atlassian's Jira site (jira.atlassian.com) I ran across these issues: JRACLOUD-73127 JRACLOUD-64090 JRACLOUD-80632 They sound similar to yours. If I'm off, I would suggest opening a new ticket with support.atlassian.com and they could verify if this is the same…

Two stand out for me. One was going to see Stephen King's Cat's Eye and being the only one in the theater (oops theatre). The other one was going to see Seven and having this guy behind us chortling and chuckling the whole time. (FREAKY!)

Hi Rahul, I think you're seeing could be one of these issues in Jira JRACLOUD-70989 JRACLOUD-81115 JRACLOUD-25061 I would recommend voting for and watching them for further updates.

Hi @Reese Bradley welcome to the Community! If I understand your question correctly, if you want to group some pages under a main page. In the pages section on the Left Sidebar, mouse over a page and then click on the plus next to that page it will create a sub page. Same if you would highlight the page first and click…

Hi Lucas, here's the course catalog: Atlassian Catalog I'm starting with the Free Courses then planning on working up to getting the Atlassian Certifications. That's probably a good place to start. Hope that helps. They've recently announced a Cloud Organization Admin certification as well.

I had posted a similar comment but for some reason it didn't post. I'm pretty sure there isn't an individual setting to control sorting. So to change it would need someone with Admin privileges to look at that setting and set it for your environment.

Hi Marcelo. I could be wrong, but I don't believe these settings can be changed on the user level. It could be possible that an Administrator has changed the default sort order. I would conclude that if you don't have the 'System' option that it could be that you are not setup as an administrator. If that's the case, you…

I would say that Patrick Lencioni is an underrated author when it comes to business books. He delves into different areas of business from Employee Engagement to Extraordinary Executives. The books begin with a fictional story introducing the concepts and then diving deeper into the concepts. For example on Teamwork, he…

Is this your issue? JRACLOUD-68017 I found that on Atlassian's jira site (jira.atlassian.com). If it is, you can Vote For and Watch it there for updates.

Hello, I believe your issue is this Atlassian Jira ticket: JRACLOUD-68017 If that is it, I would suggest Voting For and Watching that issue. The ticket mentions using XML as a workaround, but I don't know if that would work in your situation.

Hi @Muhammad Azam welcome to the community. As you may or may not be aware, Atlassian is ending support for Jira Server as of Feb 15, 2024. I'm including a link to their migration page to give you some more information. Atlassian Migration . Speaking from someone who was in a similar situation, if you wish to continue to…

Hi @Charan Teja Yerrabala welcome to the community. Check out this KB from Atlassian, Manage API Tokens I'm wondering if the key needs to be updated to be a valid one you create. As I understand it, you will need to generate your own API key to use in automations. Hope that helps.

Hi @Lynne C. Hartley welcome to the Community! I tested this with my cloud instance and am not seeing the same issue that you are seeing. You may want to contact support.atlassian.com to see if they can help you out.

Hi @Kirk Clarke welcome to the community. Is Blueworks Live a Plugin you are using with Confluence? If so, I could be wrong, but you may need to contact them if there's an issue with their plugin.

Hi John, I found this KB article out on Jira's Support Site. It gives you come information on capacity planning. manage-capacity-in-advanced-roadmaps/ I hope that helps

Hi @Saeid at anytime can't the Agent go under 'Details' and change the Request Type to whatever it needs to be? It's also that way in the ITSM Sample Project. Would that work for you?

Hi Taylor, the short answer is no, you can't remove it. there are a few suggestions requesting it get removed or reworked. I'd suggest voting for and watching them. Here's a few, but there's more. JSDCLOUD-10455 JSDCLOUD-10908 I've used this article to not allow it, How-can-I-choose-Share-with-no-one-by-default to help.…

We had Happy Hours with the team just to catch up on not work things regarding our Teammates. Heck one time, during it, we even watched someone make potstickers while we're just catching up on life.