Dan Breyen Community Champion

Hi @Thomas Barrett welcome to the community! Looking at Atlassian's Jira site (jira.atlassian.com) I think I found your issue. CONFCLOUD-74295 Feel free to Vote For and Watch it for updates. It talks about running a reindexing to fix it, but I'm not sure how you do that in the cloud. Maybe Support could assist…

@Jens Vogelgesang are you changing the interpretation of the ticket itself? You don't say whether or not your using the server or the cloud, (and I don't think it matters), but I've gone into my closed tickets and made adjustments for clarity without any complaints from Jira. I'm sure you could make another status with…

Hi @JHu welcome to the community! I took a look at Atlassian's Jira site (jira.atlassian.com) and found some that look similar, but not exactly the same. This sounds like something with the encoding changed and now is a problem. If you want, you could get support's opinion and open a ticket. (support.atlassian.com/contact)…

Hi Simon, have you by chance tried different browsers? I don't know how Atlassian implemented it, if there has to do with cookies or anything like that. If you pick any of the other settings, like 'Match Browser' or 'Original' do those persist, or do they act like the 'Dark' one. I would say if it's not browser specific,…

Hi Erik, my personal opinion is I don't like mandating a process that requires creating a Knowledge Base article for every Resolved issue. My past experience where this has been in place has produced incomplete or very generic Knowledge Base articles, forcing more work on the back end to clean up articles that are not…

We are not being charged for any JSM users marked as 'Customer'. I found this article that explains the new customer role and its use for Internal Customers. My internal customers for JSM don't have access to Jira. I would suggest if you have any billing questions to contact Support (support.atlassian.com/contact). They…

Does a fort above a shed next to a tree count? That's as close as we got to a tree house. My dad built his shed, and then put a room above it with a window and just enough for a mattress and your stuff. We spent many a night out there, climbing up the ladder and hanging out as a kid.

Hi @prajakta_patil I took a quick look at Atlassian's Jira page and found this issue: JSWSERVER-20476 It sounds to me like a bug. You probably want to vote for and watch it for updates. I don't see any workarounds, as this seems to be affecting your work, maybe it might be good to reach out to Support…

Hi @Soham welcome to the community! I took a quick look at Atlassian's Jira site (jira.atlassian.com) and found these: CONFCLOUD-17853 CONFCLOUD-74882 There may be some others, feel free to browse yourself. If that's your issue, feel free to vote for and watch it for future updates.

I hope these will be recorded. I'm not sure the time is going to work out for me to make it.

Hi Keith, I'm not 100% clear on your question? Are you meaning to backup Confluence or actually take some pages out of Confluence and have them on your google drive. I think you mean backup, so that's how I would proceed. From the Confluence Cloud you could use the Backup Manager under Settings/ Administration and make a…

Hi @Babu Ede welcome to the community. I found these articles from Atlassian that reference Jira & Confluence Integration: Confluence & Jira Jira & Confluence Jira and Confluence Confluence and Jira There are more that you can probably find by a google search. Hope that helps.

Hi @Mohammed Arafat Naidoo , I took a look at Atlassian's Jira site (jira.atlassian.com) and found this ticket: JSDCLOUD-8306 Feel free to vote for and watch it for updates.

Hello @มลฤด_ อ__นย__งเจร_ญ welecome to the community! I found this other community article. Recover-deleted-JIRA-ticket which answers your question. From that article there isn't a way to recover that information unless you would have an older backup of your whole database to restore. If you have a backup, here's an…

Hi @Fadima Macalou you don't mention what release of Confluence you are on, (Server vs Cloud) and if you're on Server, what release it is. Have you checked to see if your site is on the latest release? This sounds like it might be a bug that has already been fixed in the latest software. I took a quick look out on…

Totally agree! If you need a leadership/teamwork book, pick up anything by P. Lencioni!

Hi, are you using Linux by any chance? If so, I found this issue with the installer: JRASERVER-76267 If that's your issue, you can vote for and watch it for updates. I guess I'd contact support (support.atlassian.com/contact) as well to see if they have another way to test your migration.

Hi @Venkata welcome to the community! Does this happen with all users? If it's just your account, does it happen on different browsers? How long has it been this way? If it continues to happen, and you're the system administrator, you may want to contact support (support.atlassian.com/contact) for more assistance. Hope…

Hi @Dmitrijus Bozko welcome to the community! I took a quick look at Atlassian's Jira site (jira.atlassian.com) and found a few open issues. I think this is your issue? CONFCLOUD-75896 but I could be wrong, I'll let you check it out for yourself. Here's the JQL I used "project = "Confluence Cloud" and text ~ properties and…

Hi @Matthijs van der Wielen welcome to the community! I found this Atlassian article regarding Data Residency: Data Residency I may be reading it wrong, but it appears with your standard plan, you can select to have your data all hosted in the US. Hope that helps.

I found this ticket on Atlassian's Jira site (jira.atlassian.com): JSDSERVER-4326 that mentions it's available in the 5.3 release. You don't mention what version of JSM Server you are using, If you aren't current, you may want to look into upgrading. If you are current, you might need to contact support for clarification…

Hi @Parminderjit Atwal I found this Jira ticket on Atlassian's site: JRACLOUD-21201 I would suggest voting for and watching it for further updates.

If you click on a column header it will sort by that column, either ascending or descending. I'm not aware of a way to change the default sort. I took a quick look on Atlassian's Jira site (jira.atlassian.com) and didn't see any suggestions, but I may have missed them. Feel free to search yourself. Hope that helps.

Hi @cxbrook6 welcome to the community! I'm not sure about using Confluence for Asset Tracking, but if you have Confluence, maybe you have Jira Service Management? That has asset tracking built into it. Here's a page with more information about it: Asset Management Hope that helps.

Thanks for sharing! The IT computing career path is ever evolving right now. AI is right on the cusp of flipping IT upside down. Having other options and exploring them is a great way to see how anyone can fit in all of the different areas of IT.

Hi @Troy Riley welcome to the Community! I see Atlassian posted an issue with performance on the cloud. You can get the status of it here: Confluence Status . I wonder if this is affecting your page. I would say if it still is not loading, you could check in with Atlassian Support (support.atlassian.com/contact) and get a…

Getting my Six Sigma Black Belt would be good to have, but I don't see a lot of value at my current employer, and there are no plans of changing that.

I would have pushed more for me and my career instead of going with the flow. Would that have changed much? I guess we'll never know.

Having worked in the Software Business, I've been using Jira for three different companies for close to 20 years. Prior to using Jira, we were using home grown software to track issues. Having a software package to do all of this work for you is much better than having to reinvent the wheel. For the cost of Jira, I'd…

Hi David, I'm wondering if the API might work for you. I'm no expert in it, but here's some information from Atlassian: Confluence API There may be some third party tool, but I'm not familiar with any. Hope that helps.