Dan Breyen Community Champion

Hi Lars, I found a few similar issues on Atlassian's Jira site (jira.atlassian.com). Could these be related to your issue: CONFCLOUD-72966 CONFCLOUD-74660 CONFCLOUD-76125 I may have missed something. You could also create a support ticket with Atlassian (support.atlassian.com/contact) to see if they have any other options…

Hi @Tales Miranda welcome to the community. It appears you are using the cloud. With that, I'm pretty sure with Automation in the cloud, you could get tickets to automatically create. I'm no expert on it, but it would be something that I would look at. I'm not sure if I would want to reopen old tickets from a tracking…

Hi @Shawn Grimes welcome to the community. It appears you are using Jira Server locally, is that the case? Do you know what version of Jira you are using? Did this just start, or has it been going on for awhile? Is it always on the same browser, (Edge vs Chrome)? I know would be recommending updating to the latest version.…

Hi @[deleted] welcome to the community. I found these articles about changing your URL. I think this is what you're looking for: Changing URL Cloud Site Change Hope that helps.

Hi Dev, what has support said regarding this compatibility? It appears you are looking for a specific version of Java to work with a specific version of Jira. As that specificity isn't listed on Atlassian's Supported Platforms for those applications: Jira Supported Platforms Bamboo Supported Platforms You may need to…

Hi Lynn, I didn't find any known issues on Atlassian's Jira site (jira.atlassian.com) but that doesn't mean it's an issue. That's a good find. I think that URL change is a relatively new feature, it might be worth asking support about. I'd certainly want the URLs to work. I know there is a migration step to fix the…

Hi @Maite Quiroga Gonzalez would the person you are looking for be 'assignee'? The person who the issue was assigned to? Here's a page from Atlassian with JQL fields if it helps: jql-fields 

Plant babies, does Baby Groot count as a Plant Baby? I'm no green thumb, so this is about as close as I get, other than the fake plastic plants that I can barely keep alive.

Hi @Claudio Martinelli welcome to the community! It appears from Edge's translator that you are having issues with the Export to Excel functionality. I looked at Atlassian's Jira page (jira.atlassian.com) and found a few issues that you may be experiencing. Check these out and if they are your issue, feel free to vote for…

Hi BG. I don't see it specifically listed on Atlassian's Migration page: What Migrates I did find this page however: EAP for Templates That looks like it was new as of July 23, so you could check that out.

Hi @Fruzsina Visky welcome to the community! I took a look at Atlassian's Jira site (jira.atlassian.com) and didn't find anything similar to this issue. If you're using Jira on a server, you didn't mention what version you are on. It might be worth inquiring with Support (support.atlassian.com/contact) to see if they are…

Well, I didn't get my points for Throwback Thursday, so that must mean I need to reply again. So, as a followup to my previous post, why not Spam on Pizza instead of Ham or Canadian Bacon? You have a bunch of different flavors to try from Bacon, Jalapeno, Turkey, Maple, Hot & Spicy, Teriyaki, and of course Original. Slice…

Hi Chris, I think this article from Atlassian is what you are looking for: database-jdbc-drivers Looks like ojdbc8.jar or ojdbc10.jar would work.

How about Bratwurst pizza with Brat pieces instead of sausage, and then sauerkraut with Ketchup and Mustand drizzled over the top? I have had mashed potatoes on pizza, it was supposed to be a Shepards Pie type of thing. Pineapple isn't that bad, Add some Spam and you have a twist on the Hawaiian Pizza!

Hi Diana, I googled it and found this page. Not sure if it's what you're looking for, but it might help: adp-workforce-now-jira-integrations 

Hi Naomi! Atlassian recently released Jira Product Discovery. If you're already using Jira, this looks very interesting. Personally, we're not there yet, but I'm going to be recommending this for stuff like that. Here's a link for more information: Jira Product Discovery Hope that helps!

Hi @bernard.xavier welcome to the community. In your JQL I think you can say "creator = " and then either your Jira account, or currentUser() would work as well. Hope that helps.

Hi @Ritza Francois welcome to the community. Here's a link to the Jira Demo. Jira Demo You can sign up to view this community demo. We also had Atlassian do a demo just for our site. There also is a pre-recorded on-demand demo on that link. You can also sign up to actually use the software for a few users and see if you…

Hi Angie, I can recreate the behavior you're experiencing with clicking '<' on my cloud site. I took a quick look at Atlassian's Jira site (jira.atlassian.com ) and didn't see anything that jumped out at me. From what I can tell from this link Keyboard Shortcuts '[' is supposed to be a toggle of the sidebar, that doesn't…

Hi @Elisa Sanjuan welcome to the community. I was looking for a similar report, but didn't find anything out of the box. I ended up doing two things. I made my Account Managers customers in all of the organizations that they had in their portfolio. Then from the portal, they can select the Organization and all the tickets…

Hi Dev, I would suggest contacting support (support.atlassian.com/contact) for a definitive answer.

Hi @Christophe Vidaillac welcome to the community. I took a quick look at Atlassian's jira site (jira.atlassian.com) but didn't find anything related to expanding that number. I don't think there is a way of increasing that number, but you could check with support to see if there is something in Jira I missed.…

Hi @Sreedevi Dasari welcome to the community. Based on this community article, CopyCutPaste they are not in the new editor, but you can still use Ctrl-X / Ctrl-C / Ctrl-V for Cut/Copy/Paste. You also have the Right-Click Copy options. There a is a Jira suggestion for this on Atlassian's jira page(jira.atlassian.com). Feel…

Hi Odimar, I'm curious, would it be possible to give some more detail as to how you'd use that field? When we implemented JSM, I wanted the same thing. I had a user defined field in Jira called Customer that I wanted to use to store the name of any customer reported tickets. I decided not to pursue it, I'm pretty sure you…

I have not found this to be true. My license count does not include suspended users. I'm on the standard plan, and I haven't seen any documentation that says premium is any different. Hope that helps.

Hi Robby, I took a look at Atlassian's Jira site (jira.atlassian.com) and didn't see anything specific to this issue. Have you tried this on another PC, or in another brower just to eliminate that as an issue? I see you're using 8.2 version of confluence, have you looked at the readme for the later versions to see if this…

Hi @Dhrubajyoti Chakraborty welcome to the community. I would suggest opening a ticket with support (support.atlassian.com/contact) and choose the option regarding 'Billing, Payments, and Pricing'. They should be able to assist you.

We've implemented JSM in addition to Jira & Confluence. It's interesting watching our organization evolve their customer support.

Hi Rama, it's easiest if you send them an invite, so they're ahead of the game. Sometimes I end up creating them as a customer before they get a chance, that would work as well. Yes, once a customer is setup as a customer with a portal account, they will NOT have access to any of your other internal projects. Hope that…

Hi @SiSuVe welcome to the community. I'm seeing the same issue on my site. I would suggest opening a ticket with Atlassian Support (support.atlassian.com/contact) and let them know what is going on and see what they say. Hope that helps