Dan Breyen Community Champion

Less than 16K to go. Are we going to make it? Find out next week... Same Bat Time, Same Bat Channel. (well, and then the week after that...)

Hi @Maria Irarrazaval welcome to the community. You might want to create a ticket with Atlassian Support. There's an option for Billing and Pricing. They're probably better equipt to assist you with these types of questions vs those of us in the community.

Hi @Tanvee Narayani welcome to the community. Are you by chance currently looking at the project settings for another project? I know I was looking for one project in Automation and couldn't find it. Turned out I was looking at the settings for a completely different project. The other thing that might be in question, was…

Knock Knock... Whose there? Dewey.. Dewey Who Do we remember these, yes we do.. Ah do we do we remember these......

Hi @elizabeth.lavely it appears this was suggested a few years ago as a suggestion, but was rejected due to lack of interest. It probably would be worth bringing it back with Atlassian. I'd like to see it on my dashboard. :) There's a couple other similar ones in a similar state out there too. I agree that standard…

Hi @Krasenk _ welcome to the community. I apologize for the translation. I could be wrong, but I believe this is what you need to setup so you can use APIs to talk to your JIRA applications. That's what I needed to do so I could make API calls to the Jira database. manage-api-tokens-for-your-atlassian-account/ Hope that…

Hi @Tim Kosinski welcome to the community! I do not have that issue in my Confluence instance. Can you share some more information about your situation? What browsers you've tried? Does it happen for every user? Have you tried a different PC? Have you tried removing cookies and flushing cache in your browser? I looked at…

Hi @VEDAT YUCE (TBMNC) I got a reply from Atlassian Support. "...Even though the option to create a "(New label)" appear, even if you select that, it won't create a duplicate label and will just add the existing one. We have the following bug report about this UI inconsistence: * JRACLOUD-79629: "(New label)" option is…

I created a support ticket for this issue.

It's gotta be my MN Twins authentic team cap. Yes, it's needed to be replaced a few times, but that's pretty much my go to hat/cap. My current one needs to last a while, as they have a new logo, and I'm not looking forward to updating to it. Now, as a kid, after Raiders of the Lost Ark was out. I REALLY wanted a Fedora,…

Hi @Wiebke.Dickel welcome to the community. As I understand it, in the cloud, if you need more users, , the licensing is dynamic. Add a user, and you next month's bill will reflect the added user. Hope that helps.

@Rodrigo Buch in my SLA setup for 'Time to resolution' I have a 'Pause counting time during...' section. I added a condition to that section when Status is 'Waiting for Customer'. I can see the SLA paused when I'm viewing the Service Request.

That information came from Atlassian. On that page further down it says they are only supporting the app.

Hi @Adrian Grajdeanu welcome to the community. Based on this page listing the Supported Browsers, Safari & Chrome on iOS should work. Well, technically it says iOS, not iPadOS. On that page it also says Confluence is only supported using Confluence Cloud if you're using the Confluence App, have you tried that? Hope that…

Hi Rudy, there is an Automation template to schedule to a group or list of names based on a group. There's an option for a 'Balanced' workload, or a Round-Robin method. With a little manipulation, I think this would probably work in your situation. It's in the "Information Technology" section. I think it's the first one.…

Hi @Christian Jordan unfortunately I don't have "Customers" under 'Project Settings' in my instance, but I do have Customers under 'Directory' of my Project. I'm not experiencing the same behavior you have, so I don't think it's a system wide problem. If you use JQL for a particular customer, do the tickets show correctly…

Creating Video Messages to transfer knowledge from one's head to another.

I don't know, I think it's going to be close. One week down.

Hi @Baltazar Waterloo welcome to the community. I found this community article. That sounds like there may be some integration with Jira by using something from the Atlassian Marketplace. You could try looking there for more assistance. Hope that helps

Hi @Nicolas Goutte without seeing what's going on, it's hard to tell you how to fix it. Does the same thing happen to other users? What happens if you use another browser, do you get the same thing? Have you tried removing your cookies and flushing cache on your browser? If that doesn't help, you could open a ticket with…

Hi @Ken Nelson I'm not sure if this helps, but I was looking at Atlassian's Jira site and found this issue: CONFCLOUD-28115 It seems this needs to be coded in the cloud version.

@ola welcome to the community! I second @Shawn Doyle - ReleaseTEAM it's probably something with your browser. Do other people have the same issue? Does it happen to with another browser? I double checked, it is working on my system. I also using the menu item (the plus) in tool bar. I think that gets you to the same place.…

Light breakfast, coffee, pack up the bike head out for a bike ride with my wife Come home, light lunch, read my book take a nap. Then a lovely dinner and evening spent together.

Way to go everyone! You all deserve a hand! Many hands make light work.

My family would go up to a family friend's cabin and we would watch the boat parade on Independence Day, followed by some sort of Red, White, and Blue dessert item to celebrate the gentleman's birthday who was born on July 4th, 1900. So in 1976, not only did we celebrate the Bicentennial, but also his 76th birthday.

Hi @VEDAT YUCE (TBMNC) I can't think of a use case for duplicate labels. I use labels I'm using for Automations. I could imagine that these Automation could get messed up because of that. I would suggest contacting Atlassian Support to see if there is a valid use case for this behavior. I can see the difference in the…

Hi @Stephen Kairys are you the System Administrator for your Confluence Cloud Instance? I could be wrong, but I think that's the issue. I'm the admin on my instance, and I have 'Confluence Cloud" available as a choice. Hope that helps.

At a previous employer, most of us were working remotely, so we had virtual Happy Hours to get to know each other without having to talk shop.

Being able to use information in one project to update information in another project is very useful. If a customer reports a bug in our JSM project, when that bug is fixed in our Jira Development project, an Automation sends a message to the JSM Assignee that it was fixed.

Hi @Nikola Perisic I found this issue on Atlassian's Jira site. It sounds like what you're looking for. If it is, feel free to vote for and watch it for updates.