Dan Breyen Community Champion

Hi Peer, the labels should be in the lower left of the main confluence page after it's been published. You won't see them when you're editing the page. Hope that helps.

Hi @Guilherme Rocha welcome to the community! I would suggest voting for JSDCLOUD-4722 and watching it for updates. I removed the 'Escalate' option by removing it from my workflow. I would also like to make other customizations to my portal page, I'm looking forward to that option in the future. Hope that helps.

Hi @Sivaramakrishna SV welcome to the community. Are you aware of a specific setting that is slowing down the whiteboard? Do you experience the same behavior if you use different browsers? Are other users seeing the same issue that you have? I took a quick look on Atlassian's Jira Site and didn't find any open issues. I…

Hi @runestilling I was trying to reproduce your workflow, but without your exact steps, I was guessing at what you were doing. I was using the Code Snippet macro in my Jira Instance with the latest MacOS Sequoia 15.3.1 and didn't experience what you are seeing. If you could share an example that I could try, that would be…

Hi @Allie Stewart I use JSM and Jira. We might not be using Jira/JSM integration as much as we could as we've been only live for a little over 2 years w/ JSM, and could certainly add more integration points, but we're making improvements as we go. Our Developers are using Jira to track the Features,, Enhancements, and Bugs…

Hi @GC-唐葉萍/Poqa welcome to the community. Here's a link explaining more about the new GUI. In that page there's a 'Focus Group' where you can share your feedback.

Hi @runestilling welcome to the community. Just to eliminate some variables, are you using the latest MacOS on your Mac? If not, what version are you using? If you have other users in your instance, do they see the same behavior? I took a quick look through Atlassian's Jira Site and couldn't find any open issues. I did see…

Hi @Peter Gal welcome to the community. I can see this behavior in my instance. After searching Atlassian's Jira Site, I couldn't find any open tickets, but I could have missed something. I'm going to flag this so Atlassian Support can weigh in on it. I would agree with you that when you're editing the page, previewing the…

Hi @Iana Ishchuk welcome to the community. I took a quick look on Atlassian's Jira Site and didn't see any outstanding issues. I may have the wrong criteria, so take a look out there too, I could have missed it. I also requested that Support take a look at this. I'm not having that issue in my instance, but they may be…

Congratulations @Kristján Geir Mathiesen That's one heck of a streak! Halloween candy favorites (everyone likes the package of mini-carrots among their newly acquired pile of sugar!) was a fun topic. Christmas gifts, homes as a child. Oh, and that really funny guy who has a tendency to misread the question or post some…

Hi @이지수 I think I found your issue. I did a search on Atlassian's Jira Site and saw JRACLOUD-93940 . It refers to Word files, but I've had similar issues that have impacted both PDF & Word exports. Take a look at that and if it looks like your issue, feel free to vote for and watch it for updates. You could add a comment…

Hi @William Evans just to clarify, are you trying to add a customer to an Organization in your JSM project? In the new GUI, there is a 'Directory' Tab in the left menu as part of your project. Customers and Organizations have moved under that. In the Old GUI there should be a 'Customers' as well as an 'Organizations'…

Hi @Brita Moorus I did a quick search on Atlassian's Jira Site and found CONFCLOUD-80738 , CONFCLOUD-76302 , CONFCLOUD-74922 which seem to be similar issues with exports and anonymous users. There may be some other ones out there. If these are your issue, I would suggest voting for and watching them for updates. Hope that…

Hi @Reinhard Spagl welcome to the community. Could the text color have changed at all? I'm not sure if you set the blue as a highlighting to the issue, or if the text is actually blue. I found CONFCLOUD-78610 which will report a change when the text is colored. I'm wondering if this could be your issue. If it is, feel free…

Hi @Raviprajna Sreekant I found this article regarding Data Center and OAuth. I only see references with how to use OAuth 2.0. I also read there is a 1.0a now, which would be another indicator that 1.0 isn't supported. I did a quick web search and saw some references saying OAuth 1.0 was obsolete and not supported. So it…

Hi @Billy Branca welcome to the community. I don't have your exact workflow, but in general I am seeing my files in my instance. I also checked the Atlassian Status Page and didn't see anything specific about that issue. Does the issue happen using the same browser (ie, have you tried at least both Edge & Chrome). I do see…

I had a lovely word doc for this, but I can't seem to attach it anymore. The automation goes something like this. I would engage Support if there are any questions/issues. It updates the Organization of the issue with this code: { "update": { "Organizations": [ {{#webResponse.body.values}} {"add": {{id}} }…

Hi @Trevor Lonergan welcome to the community. I might not be understanding your question fully, but I took a quick look at Atlassian's Jira Site and did a web search and didn't see anything related to that. You're more than welcome to Submit a suggestion to Atlassian on that site. Give it a good description of what you're…

Hi @Rajkumar Rajamanickam I just checked on Atlassian's Status Page and I don't see anything specific to that issue. It is referring to some maintenance going on. I tried exporting a PDF in my Confluence instance, and I didn't have any issues. Have you gone through the usual troubleshooting steps? Have you tried rebooting,…

Hi @Latif Kassam welcome to the community. I found JRACLOUD-94217 on Atlassian's Jira Site which appears to be your issue. That refers to an .eml file, but I would say the two are certainly related. I would gather you could add a comment to that to refer to msg files as well. I would suggest voting for and watching it for…

Hi @Joshua Hart-Steeds welcome to the community. I found CONFCLOUD-80966 and CONFCLOUD-75998 out on Atlassian's Jira site which look very similar to your issue. It seems like it may be related to the zoom of your PC or browser, but I couldn't get a clear explanation from the tickets. I didn't see a workaround listed for…

Hi @Charlotte Allcroft I was able to make an Automation with Atlassian Support assistance to take the Organization of the Reporter and default it into the Organization of the JSM ticket. I also was not willing to set that field to automatically share email request with the customer's organization. I didn't want the entire…

Hi @Maria Soledad Ruiz welcome to the community. I also don't see a way to add custom stickers & stamps with the base product. There may be a third party app in the marketplace, but I'm not aware of one. I took a quick look on Atlassian's Jira site and didn't see anything submitted to add this functionality. If you'd like…

Now don't ask me to sing the Opera that Andy played throughout the prison and got in trouble for. But who can forget "Get busy living, or get busy dying". or my personal favorite, "How can you be so obtuse" (as he upsets the warden again). Then to get a chuckle out of the line "Maybe it's because I'm Irish!" For a Stephen…

Too funny @Kristján Geir Mathiesen Someone in my office could also quote Princess Bride word for word from beginning to end. For me, as of late, I've been saying the "Doctor, Doctor, Doctor..." line from Spies Like Us in the hallways around the office to say "Hi" to my coworkers. I'll save the other popular movie for my…

Hi @Laura García Prieto welcome to the community. I apologize if there are any issues with the translation. I replicated the issue you are having in my instance. I found these issues on Atlassian's Jira Site that seem related. JRACLOUD-71695 JRACLOUD-78722 If this is the issue you're having, I'd suggest voting for them and…

Hi @Dave Sheldon welcome to the community. I did find JRACLOUD-76253 in Atlassian's Jira Site which sounds like what you are looking for. It's been out there for a few years. I see someone also recently commented on it they had it too. I don't recall seeing it, maybe it was a preliminary build. I would recommend voting for…

Hi @Anthony, Robert I'm not sure if I'm seeing the same thing that you are. If I'm not, could you provide a screenshot? When I'm creating a page in Confluence using the new GUI layout, under the Ellipses, I see Templates & Import Doc, Is that what you're referring to? I'm not aware of any security settings that would have…

Hi @Analice R_C_de Souza welcome to the community. This Knowledge Article from Atlassian should give you the proper steps to cancel your subscription. cancel-a-subscription If you created the instance, you should be setup as the Administrator and can cancel your subscription. Hope that helps.

Hi @Binthu Kennedy welcome to the community! I'm no expert on Rate Limiting, but I found this article on Rate Limiting that gave some information on some things to try. Are you processing large amounts of data in a short time? What happens if you send only one record? I found a few other articles when I searched the…