Dan Breyen Community Champion

Hi @Margarita_Papadaki if you hit 11 users, then I would agree you've went over the threshold for the free license and have been moved to the standard license pricing. It's my understanding that if you inactivate one of those users, you can go back to the free plan. We were in a similar situation when we first started on…

Hi @Angélica Marques if I understand the translation correctly, you're looking for how to export that list to Excel. you should be able to click on the 'Export' icon (the square with the arrow) to export it to a file. You should have an option to export the selected fields to excel, or all of the data for all of those…

Hi @Brian Mathon welcome to the community! Check this out on Atlassian's Jira site: JRACLOUD-77636 I believe that is your issue. Feel free to vote for and watch it for status updates. (right now no one has voted for it). Hope that helps.

Hi @Deniz Çetin welcome to the community. I would suggest you open a ticket with Atlassian's support department to see if they can assist with your licensing issues. You can get that information by navigating to support.atlassian.com, then click on the 'Contact' link in the upper right. One of the dropdowns on the form has…

Hi @satreci assuming you are on the latest Confluence Server code, I would suggest opening a support ticket with Atlassian for further assistance with this issue. You can do that by going to support.atlassian.com, then click on the contact link. From there you can get access to Atlassian's support resources for this issue.…

Hi Chris, the answer to your question right now is "No"as it's an 'all or none' type of thing. Granted, if someone continues to get surveys, I would think they might get tired of answering. I do see someone has submitted a suggestion on Atlassian's Jira site to put some configuration around this. Here's that…

If I'm understanding your question correctly, as the Administrator, if you go into settings (the gear)/issues, then on the left hand side, you can scroll down to 'Resolutions' and adjust accordingly.

Hi @Raj Jhaveri welcome to the community! I found this issue that was fixed last month: CONFCLOUD-76197. It was suggested to reexport and try importing again. I would suggest if that doesn't work to contact support and reference the Jira ticket .

Hi @Preeti Yadav you don't mention if you're on Jira Cloud or Jira Server. If you're on Server, the ticket doesn't mention what version you are on. I see two tickets fixed on Atlassian's Jira site regarding averaging that were fixed in 8.2. Are you on that version or greater? If not, it would probably be worth updating and…

Hi @ali_sedaghat welcome to the community! At this time, it looks like the suggestion was closed due to lack of interest. Here's the jira issue on Atlassian's site: JRACLOUD-60837 With that in mind, there isn't a way to do that with the base functionality. It seems there is some interest, but not enough at this time.…

(I didn't mark it as answered... Sorry)

Hi Joshua, check out these articles: Confluence-Migration-Assistant-Error Confluence-upgrade-failed Hope that helps. I'd also make sure your Migration Asst is up to date. The article is for a Conf Server upgrade, but it seems to be related. If that doesn't work, and you don't get any other solutions, you could open a…

Hi @Ladislav Zastera I searched through this forum and found a few articles: minimize attachments managing attachments In the end, the process is going to be up to you. I haven't seen anything about pluging, just process. Hope that helps

Hi @Ashana Gordon welcome to the community. You don't mention if you are using Confluence on the Server or Cloud. If you're on the server, I see on Atlassian's jira site that several of these issues have been addressed. I don't know what version you are on, but here's the query I used "project = "Confluence Server and Data…

Hi @malli_tech1994 you don't mention what version of Jira Server you're using, but looking at Atlassian's jira site (jira.atlassian.com) I do see there are a few closed issues that refer to performance issues with LDAP. Here's the query I used, "project = "Jira Server and Data Center" and text ~ LDAP and text ~ performance…

We use components in Jira for Core and Service Managment every day to assign tickets based on expertise. It's a time saver getting issues into proper hands without having to do a lot of initial issue triage.

Hi Gerard, I've seen links for feedback on Beta features in the past, but I don't see it for the Whiteboard. There is probably a formal process, but it's not obvious to me for this feature. I guess I'd open a ticket with Support and they can probably steer you in the right direction. (support.atlassian.com, click 'Contact'…

Hi @Jace Williams welcome to the community. Here's a KB article on JSM Roles: JSM Roles Hope that helps

Hi Andrew, you don't mention the version of Server that you are on. I do see an issue with the export that was fixed in 6.5: CONFSERVER-27191 If you're not on the latest Confluence for Server, you may want to look at Atlassian's Jira site (jira.atlassian.com) for newer fixes or look at upgrading to the latest code. Hope…

I guess my last post wasn't long enough to qualify for the Throwback Thursday! @Chris Iacovelli kudos coming your way for the One Crazy Summer reference!!!! An Alaskan Cruise would be a blast! Heck, I'd take another Cruise anywhere right now! I couldn't find the basement at the Alamo, I'll have to ask next time!

A road trip to FL to see a SpaceX launch would be grand. With plenty of time down and back for a few detours.

Hi @Axel Enriquezz welcome to the community! You may want to contact support for more assistance. Select 'contact' after navigating to support.atlassian.com and then select 'Billing, payments and pricing' then 'Help with a quote or order' under topic.

Hi Jacky, here's the download page for the software. Confluence Download Archives There should be instructions in that package to assist with upgrading. Hope that helps.

Hi @Furoza.ashrif welcome to the Atlassian Community! It appears this is a known issue. I found this on Atlassian's Jira site (jira.atlassian.com): CONFCLOUD-58596 Feel free to vote for and watch it for updates.

Hi @Himanshu Rana welcome to the community. I found this on Atlassian's jira site (jira.atlassian.com) CONFCLOUD-76147 It sounds like your issue. Feel free to vote for and watch it for further updates. It could use some votes.

Atlassian is working on some issues with the Export process. They said in their last weekly status that an update is being rolled out to improve exporting. Here's some issues they are still working on from Atlassian's Jira site (jira.atlassian.com): CONFCLOUD-76304 CONFCLOUD-72191 CONFCLOUD-74783 CONFCLOUD-76147 Feel free…

If I need to open a ticket with support, I go to support.atlassian.com, click the 'Contact' link in the upper right, then select 'Technical Issues and Bugs' from the drop-down. Then pick my product (which is attached to my license and has the appropriate URL listed). I fill out the form and hit submit. Hope that helps.

Hi @Stephen Doggette welcome to the community. I have found if under 'Filters' and use the 'Export' icon (the box with the arrow out the top) you get more options and can Export CSV or Export Excel CSV with 'my defaults'. That should get you want your looking for. Why the export works differently in different places, I…

Roger, the 'Submit Support Request' at the bottom of the form is enabled for me. I know if I don't pick a valid license, I can't submit a ticket. I also see they are piloting chat support, have you tried that option? Hope that helps.

Well said. If you're on a team, you're going to need to figure out a way to work together.