Dan Breyen Community Champion

Hi @ayoung I think your darn close. I did something similar, but instead of using 'Issue Fields Condition" I used "IF, ELSE" So If Complexity is one of 0,1,2 then say "One Team Managed" ELSE If Complexity is 3 then say "OCM Managed" ELSE IF Complexity is 4 then say "PMO Managed" or something along those lines. I'm no…

Hi @Steven Loughlin welcome to the community. Do you have only 3 users, where you could switch to the 'Free' license and it's not an issue? I found this other community article: trial expires That explains that basically the site becomes read only and you can't create new tickets. If you're on the standard license, another…

Hi @Jeromin Schwenk welcome to the community! I think this is your issue, but you can check it out. If it is, feel free to vote for and watch it: CONFCLOUD-74804 If not, you might want to open a ticket with support (support.atlassian.com then click the 'contact' link) as I may have missed something and they can see if it's…

I just read the weekly cloud features email Cloud Changes and what do I see, but something about a 'Team' field that's rolling out that looks promising. Click on that link and scroll down to the 'Jira Platform' section and read it. That looks promising.

whoops, I forgot to add the link. I edited my post.

Hi @Emma based on this Jira CONFCLOUD-72555 , I would gather there isn't an easy way to do those operations from the Keyboard. I would suggest voting for and watching that ticket for further updates.

Hi @Hilde Weisert at this time, the standard application doesn't allow groups to be the default assignee. I found this Suggestion CONFCLOUD-72555 submitted on Atlassian's Jira site (jira.atlassian.com). Feel free to vote for and watch it for further updates.

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Hi Christos, it's my understanding that ability isn't available at this time. I found a similar suggestion CONFCLOUD-46077 created in Atlassian's Jira site. Feel free to add a comment, vote for and watch it for further updates. Hope that helps.

Hi @Kev Needham welcome to the community! It looks like this is a feature request that has been submitted. You can vote for and watch it here: JRACLOUD-70540 Hope that helps.

Hi Mike. Does it happen with multiple users? Another thing to check could be different browsers? Have you possibly tried different browsers to see if there's a difference? I found another community article with someone having the same issue last December (Change Status ) but that resolved itself. I see someone mentioned…

Oh my gosh. The First Person classic Doom and Doom 2 became an instant afterwork classic. We all chipped in so we could get software licenses so we could have 4 people exploring this wonderful game. We even stayed after work one Friday night to finish the game (we were there until 2AM). Someone on our team even had a…

What did Support have to say when you opened a ticket?

Walking across the Mississippi River is something that can start a conversation. Yes, I can say I've done it. Mind you, at Lake Itasca in Minnesota, the headwaters of the river, it's only about 25 feet wide, But yes, I have walked across the river. :)

@Sai kumar use the support.atlassian.com URL to get to the support site, then click 'Contact' in the upper right corner. Choose the appropriate option in the drop down and enter any pertinent information you may have. Support will be in contact with you. 

Hi @Kevin bedeau welcome to the Community. It appears you are referring to the End of Support for Server products. I would refer you to this article from Atlassian which states that the end of support for Server Products is 2/15/2024. End Of Server Support Hope that helps.

Hi @[deleted] welcome to the community. I would suggest to open a ticket with support at support.atlassian.com (then click the 'Contact' link in the upper right corner) and get their opinion on this issue.

Hi @Sai kumar welcome to the community. Have you possibly tried other browsers or another computer to see if it's related to the browser? Do other people on your instance have the same issue? Just trying to troubleshoot/narrow down the issue. After you've done all that, I would probably open a ticket with support…

Hi @guyzo_salas I found this page regarding Jira Data Center. There's information on this page about the product as well as a 'Buy Now' link you can use. Data Center Pricing There's some 'Contact Us' links there as well if you have questions for Atlassian. Hope that helps.

Hi @ayush_vashist I don't believe that is an option with Atlassian, but I could be wrong. I would suggest opening a Support ticket with Atlassian (support.atlassian.com then click on the 'Contact' link. Then choose 'Billing, payments and pricing' from the dropdown. They should be able to give you a definitive answer to…

Hi @kishore surya welcome to the community. I found this link online for a weekly demo of Jira Software. This is where we started when we were looking at Atlassian solutions. Jira Demo Hope that helps.

Hi @sara rao welcome to the community. You don't state whether or not you're on the cloud. If you're using the cloud and have the right privileges, on the page if you click on the kabob (3 dots, ellipse) you should have an option to 'Move' That will let you select what space you can move the page to. Hope that helps.

Hi, @Javier Ramírez I would suggest opening a support ticket. (support.atlassian.com) and then click on the contact link in upper right. In the drop down on the next page, you can click the option for 'Migration Support'. They should be able to assist with this request.

Hi jianbo, I couldn't find anything specific on full GC for Jira, but I found this article regarding garbage collecting in general for Jira. Tuning GC I believe you're right that it has to do with memory allocating. I also found this document on Application Memory. Increasing JVM Memory I hope this helps 

Hi @Vineela AK I did some digging, but all I could find is this article: CSAT Info It does kinda imply that it's going out to every resolution but doesn't specifically state that's the case. I haven't been paying close attention to in on our site, so I'm not sure if that is happening. Would internal customers vs external…

Hi reis, I'm not sure when it was removed or replaced. It might not be exactly what you're looking for but if you have a Filter, you can Export the Filters as "Export CSV (filter fields)" and I think that will get you pretty close. Or click on 'Go To All Issues' from that screen and put in your JQL to use the other Export.

FINALLY I joined the club!

Hi Julie, here's the Jira to hide the 'Share With' field all together on the portal. It's not gaining much traction. JSDCLOUD-10455 Also, you can check in your Product configuration (Settings (gear) / Products) then under JSM select 'Configuration'. I would make sure 'No, don't share....' is selected under 'Should new…

Hi @Max Gruebner welcome to the community. I took a quick look at Atlassian's jira site (jira.atlassian.com) and didn't see anything. You could take a look if you want, to see if you can find anything similar. Otherwise, I would suggest bringing this to Support's attention (support.atlassian.com), maybe they can help with…

Hi Lori, nice profile image! I found this community article which should answer your question. Deactivated vs Suspended. It's my understanding that deactivated is removed, but suspended is still there, but doesn't have access to anything. Hope that helps