Dan Breyen Community Champion

Hi Manish I was able to reproduce something similar on my cloud site, but couldn't find anything specific that was open. I found this closed one that was marked as "Won't Fix" that seems close to your issue: JSDCLOUD-4039 You might want to contact support (support.atlassian.com/contact) and get their feedback. I think it…

Hi Syed, I took a quick look at Atlassian's Jira site. I think I found your issue: JSDSERVER-4212 If that's it, you can vote for and watch it for updates. Hope that helps.

Michael, I found this article which may explain the changes:Space Navigation I'm wondering if this hit your space. If that looks right, you could comment on that thread. Hope that helps.

Hi Petr, you don't mention what version of Jira Server you are using. I found this closed issue on Atlassian's Jira site. JRASERVER-73257 I'm not sure if this applies to you or not, but would be worth checking into.

Hi @bugaboosoftware welcome to the community. I don't have that specific combination of MacOS/Safari, I'm using Ventura (13.5.2) with Safari 17.0 and I'm not having any issues. The pages weren't in cache, so the first time they took a little bit to load. But after that, it's snappy. Have you have tried Chrome and…

@marc -Collabello--Phase Locked- beat me to it. I'll just add this document I found regarding indexing on the cloud: Cloud ReIndexing I would say if the reindexing doesn't work, then it's worth opening another ticket to find out why this isn't working. (or combine them together on one ticket. :) ) Hope that helps.

Hi @Stacey Murphy welcome to the community. It's my understanding that if you have an XML backup of your system, it would be possible to restore the data. I found this article that explains the process: Restore Deleted Issue If you don't have a backup, I don't think there is a way to recover it. Hope that helps.

Hi Andrea, it looks like you're using JSM on a Server. I don't use server to get you a good screenshot, but there should be an 'Export' option to Export it to a CSV or XLS. On the cloud, I have an option to Open the list in the Issue Navigator, and then there's a button to Export it. Hope that helps.

Luana, could you use something like indexOf(String str) to find the strings, or them together, and if they return anything other than 0, then that substring should be there. Then you should be able to add your label? I attached the smart values KB for reference. Jira smart values - text fields | Cloud automation Cloud |…

Hi @Guy-Victorien BADELAS FTV welcome to the Community. Is that Confluence Space setup as a Knowledge Base? I'm wondering if it's not, and JSM is specifically looking for that. I believe if you look at your Space Details it should be of Category "knowledge-bases" I found this Confluence KB article which goes through…

Hi Emma, under Project Settings for your JSM Project, there's a Knowledge Base setting. There is a line about 'Control article settings' that lets you control what labels go with your Service Request Forms. Have you tried that? I don't have enough KB articles for that to matter, so I'm not using it, but wanted to bring it…

Hi @Andre McManus welcome! I've been a part of this community for about 9 months, and would suggest using the Search functionality (the one up there ^^^). There's a good chance your question may already be answered.

Hi @Nam Nguyen welcome to the Community. Looking at Atlassian's Jira site (jira.atlassian.com), I think this is your issue. CONFCLOUD-72466 I would suggest to Vote For and watch it for future updates. I voted for it as well. Page Numbers are great thing to have in your longer documents.

Dennis DeYoung of Styx. We ran into them the next morning after a concert at a casino. Were able to chat with him and his wife, Suzanne for a few minutes. Great Guy. Also saw Tiny Tim walking with his wife around NE Mpls, MN back in the early 90's. Didn't talk w/ him, but I recognized him.

From this issue, it doesn't look like it was implemented in Server: JRASERVER-63150 

Hi @Emilia Fuks welcome to the community. For Jira, I see the theme setting under Settings (the gear) / Personal Jira Settings and then scroll down to 'Theme'. I'm not sure exactly where you are navigating to, but you could double check against that. And that's for the cloud. It appears you are on the Server version, I…

Hi @olga.filipovich welcome to the community! I found an old issue on Atlassian's Jira page that looks like this issue: CONFCLOUD-70575 It was closed due to lack of interest. I'm wondering if it has to do with the new vs old editor. Or different browsers. Is it just you that gets the issue, or can someone else get the same…

Hi @Ramya Sollapura welcome to the community! I found a Salesforce integration guide. I've provided a link here: Jira & Salesforce There was a bunch of other stuff when I did a browser search on the integration, but this is what I found from Salesforce. It looks like Atlassian also has a connector, I found that here: Jira…

Hi David, I think I found your answer. Check out this community article: How-to-disable-to-edit-a-Closed-issue-in-Cloud-JIRA/qaq-p/591778 You can add the "do not edit" workflow property which should take care of this. Hope that helps.

I jumped the gun. JRASERVER-74262 was submitted for a similar issue. I would suggest putting a comment on that ticket for your versions as well. Also make sure to vote for and watch it for updates. As we're getting closer to February I don't know the timing of fixes.

Hi Matthew, I'm guessing it's something that didn't get updated when they changed the date. I would suggest opening a ticket with support (support.atlassian.com/contact) and have them update the dates wherever the mobile app is pulling them from. Hope that helps.

Hi @Mark Manning welcome to the community! I believe the change to table formatting was implemented with the new editor. There is a suggestion on Atlassian's Jira site (jira.atlassian.com) to provide more options. CONFCLOUD-68295. I would suggest voting for and watching it for future updates. As always, you can add your…

Hi Mark, I took a quick look in Atlassian's Jira site (jira.atlassian.com) and didn't find any suggestions, but I may have missed it. I can't think of a way to do that, but you might want to check w/ support (support.atlassian.com/contact) to know for sure. Hope that helps

Yes. Getting the same error. As you have Premium, I would suggest opening a P1 ticket at support.atlassian.com/contact I opened a ticket earlier, but I only have Standard. You could help us all out with your Premium level contract/support. THANKS @Hines Trulock 

Hi @Rajakumaran welcome to the community. I found this Atlassian document on Exporting an entire space. I'm guessing you're looking to export everything to a PDF. Try this: Export Space If that doesn't work, could you possibly provide some more details? Thanks,

Hi @Venkata I found this older community article with a similar error. Looks like there may be some connectivity issues on the network. Connectivity "then you need to look at the differences between what they're doing and what you are (could be different network routes, you're using a vpn, they're on-site near the server…

Hi @Likhita welcome to the community! I took a quick look on Atlassian's Jira site (jira.atlassian.com) regarding this. I would suggest voting for and watching them so they can get some traction to get resolved. CONFSERVER-58314 CONFSERVER-56192 CONFSERVER-41626 I know it doesn't solve your immediate need, but should help…

Hi @Batrak Daria welcome to the community! If they refresh the page, does the page properly refresh and reflect the updated status? It is my understanding that this is how it works today. I've found some tickets on Atlassian's Jira site with suggestions to change this. JSDCLOUD-433 I would suggest Voting For and Watching…

Hi Heather, you'll have to decide if this is 'easily' or not, but could you make a filter where it shows all the issues by reporter and the agent just pastes in their email address or types in their name? I have something like that setup that I use. Hope that helps.

Hi, I found this Support Article on switching that over: Jira On SSL I also found a Community Article with some information: HTTPS questions Hope that helps