Dan Breyen Community Champion

Hi @Massiwen Kinzi I don't believe there are any smart values for the project.LeadAccountID. I'm no API expert, but I had support help me to using the API in Automations to update fields that there weren't Smart Values for. I would probably refer you to support if you are not able to make progress yourself.

Hi @luke herbert welcome to the community! I took a look at Atlassian's Jira site (jira.atlassian.com) and came across this issue: CONFCLOUD-31714 . I believe this is the problem you are encountering. If it is, feel free to vote for and watch it for further updates. I voted for it too.

Hi Lakshmi, I looked at Atlassian's Jira site (jira.atlassian.com) and found this issue which looks a lot like your request: JRASERVER-70467 If it is, feel free to vote for and watch it for further updates.

Hi Donna, I took a quick look through Atlassian's Jira site (jira.atlassian.com) and found this issue: CONFCLOUD-75324 Take a look at it and if it sounds like your issue, feel free to vote for and watch it for future updates.

Hi Todd, JRACLOUD-82166 has been submitted for this issue. I would suggest going in and voting for it and watch it for updates.

Hi @ritesh.pawar I could be wrong, but it appears so. Here's a document I found on Atlassian's site regarding Ouath 2.0. oauth-2-3lo-apps Hope that helps.

Hi Lena, I'm not sure what Automation you are referring to. Was it one from a particular library? If so, which one? If it's an issue with a library Automation, I would contact support so they can look at it and make corrections if needed. You can reach them at support.atlassian.com/contact. If it's an Automation you built,…

Hi @Johan Karlsson welcome to the community! Under Settings (the gear) select issues, then on the left bar, you should see a 'Statuses' selection under "Issue Attributes". That shows me all of the Statuses I have available. Then I can click on 'Translate Statuses" in the upper right, and select the language and the…

Hi Ben, do other people at your site have the same issue? I'm wondering if there is an issues with your Confluence site. I found this community article with a similar issue which refers to a routing issue on your network. Confluence-pages-won-t-load I also found this page on troubleshooting similar…

Now would it be "Hey Siri, take a memo" with your AirPods on in the shower.

Hi Lucas, I apologize if something got lost in translation. I'm no expert on Automation, but I believe if you look at the Automation Templates (Project Settings / Automation / Templates) you'll see a template for something like balanced workload. (I think it's the first one under IT Service Management). That probably can…

Hi @adeyemi.aderoju I found this community article which mentions a license change: Confluence-Server-to-Data-Center-Migration Atlassian had this KB article as well migrate-from-server-to-data-center Hope that helps.

Hi Joe, I found this FAQ from Atlassian, it doesn't mention Jira either: faq-for-cve-2023-22515 I did a quick google search (well Duck-Duck-Go) and didn't find any references to Jira either. You could check with support (support.atlassian.com/contact) to know for sure. Hope that helps.

Hi @Eric Biondo welcome to the community! I did a quick search through Atlassian's Jira site and found this closed issue: CONFCLOUD-54539 That looks like the error you are getting. I would suggest opening a ticket with Support (support.atlassian.com/contact) and reference that closed issue with any new information you can.…

Hi @Gagan Singh Dhame welcome to the community. Here's a page from Atlassian's website that goes over pricing: Jira Pricing It also gives you an overview of what comes in the different options. You'll see Enterprise is billed annually, where Premium can be monthly or annually. We haven't settled on a user count yet, so are…

Hi @Jon I'm not experiencing that with my cloud instance. I know Atlassian had some server issues earlier this week, not sure if that was contributing to your issue or not. Also, are others on your site experiencing the same thing? Could it be browser specific? I know I've seen some weird things and then after rebooting…

I'm not much of a Seasonal Reader. Sorry! Give me a good action thriller any day. Vince Flynn, Tom Clancy, Brad Thor, Daniel Silva or Ted Bell! Or go for the murder mystery with John Sanford. This probably would be considered a Regional Reading, however, as they are set in the Midwest. I heard reading the original Dracula…

The user can click on the date and it will change from the relative date to absolute date. This is submitted on Atlassian's Jira site: JRACLOUD-43208 Feel free to vote for and watch it for updates .

Hi @jjyu welcome to the community. As you are using the software in the cloud, there may be issues with your machine communicating with the cloud. A few things you can try would be to reboot your machine and try it again. You could also try a different browser to see if the issue persists. Checking with your co-workers to…

Hi Zaldy, using Canned Responses should be just like sending a regular response, you are just saving some typing and figuring out some things you can preconfigure. When you 'Reply to Customer' does the Reporter get an email? This should be exactly the same when using Canned Responses, you shouldn't need to @ the reporter.…

Hi @Andreea Boca welcome to the community. I don't know what version you are trying to install, but I found this page on Atlassian's site: Requirements Does your machine meet these requirements? If you do, I would suggest opening a Support Ticket with Atlassian (support.atlassian.com/contact) so they can work with you to…

Hi @[deleted] welcome to the community. You're right, I tried it and couldn't find a way from the GUI to change that. The alignment control is greyed out when you click on the title. I took a quick look at jira.atlassian.com and didn't see any issues reported. I would open up a ticket with support…

Hi @Katsiaryna Hreben welcome to the community. I did a quick search on Atlassian's Jira site (jira.atlassian.com) and it appears you are running into this issue: CONFCLOUD-72220 If that looks right to you, I would vote for and watch it for future updates. Hope that helps.

Hi Todd, I can reproduce it, so I created a ticket with Support.

Great value in JSM. We went from tracking issues in email to using JSM. For a small dev shop, after comparing cost vs functionality with other products, we found JSM would meet our needs. Since we were already using Jira, I really like the integration of having development and support able see the issues as they cross…

Glad to help. You may want to vote for and watch this Jira ticket regarding tables: CONFCLOUD-76630 

Does eating Lasagna having those straw bottom Chianti bottles with lit candles in them on the table count? Maybe some Dean Martin going in the background? I've only been to several Italian restaurants, but my wife's been there. I'm sure those bottles are the thing from the past. Now you just get the regular glass bottle.…

Hi Kate, welcome to the community. With the new table editor, on the far right of the table is a vertical bar. If I hover over it, the tool tip is "Resize Table" and I can drag right or left to change the width of the table. I know there are a few tickets out on Atlassian's Jira site (jira.atlassian.com) regarding table…

Hi Alex, I did a quick look at Atlassian's Jira site (jira.atlassian.com) and found this issue: CONFCLOUD-1732 It looks like what you're trying to do. Feel free to vote for and watch it for updates.

Hi @Prakash Chandra welcome to the community. There's an active incident with Atlassian and Confluence at the moment. You can check out the status here: Atlassian Status You can investigate that to see if it's your issue. If that isn't it, or if you would like some confirmation from Atlassian Support, as you have a license…