Dan Breyen Community Champion

Comments

  • With Atlassian's different tiers, I don't think Scalability would be an issue. It's in the cloud, so you have that to your benefit as well. There are different reports built in out of the box. You would need to make that determination yourself, or export your data and generate reports off of the exported data.
  • Hi @Dilan Kerai welcome to the community! Jira Service Management is built for just that. Customers have their own portal (Help Center) where they can create their own issues and then your staff are either Agents that can respond back and forth with the customer and work towards resolution of the issue. Or your staff are…
  • If you search for other articles, does it find them? Is the issue with the brackets? If you create another article without the brackets, does it find it. I looked a little further in Atlassian's Jira site. I think your issue probably falls within some of…
  • IMHO, (wow, haven't used that in awhile! :) ) it needs to get fixed to be the right Word format so regardless of what version of files you have, it can be read as a Word document. If you haven't yet, could you vote for it? It looks like it needs a little push.
  • Hi Pablo, I took a quick look around the community articles, and the Confluence Knowledge articles and I couldn't find anything that referred to being able to create a Word document right from a Confluence page with the base application. There may be some third party program, but I'm not aware of any.
  • Hi Oscar, I could be wrong, but now the new text editor is out of beta for cloud users, and there isn't a way to get text only. There may be a third party tool, but I'm not aware of any.
  • Hi Vanessa, not sure if you're aware of the Atlassian status page. You can get to it here: Atlassian Status If there is an outage, you can subscribe to get updates on a particular system. Hope that helps.
  • Hi @Laura La Rosa welcome to the community. There is an open issue w/ Jira Cloud this AM. I'm not sure if that's affecting you or not. I'm not getting it, but if you look at status.atlassian.com, you can see more information regarding it. I've seen other community articles with this same issue and it had something to do…
  • Without knowing content, it's going to be hard to give out exact recommendations. In the past we've taken the 'Divide and Conquer' route, as well as the "Focus on an Area" approach. I found some automation of things that can be done and I've also found these articles that may help: Clean Up Guide Clean Up Confluence…
  • Whether it be a Team Poster or a Team Mission Statement, having some vision for the team (in my opinion) is essential. Everyone needs to know what direction you're going. Otherwise you may get to end goal, but not even know you're there.
  • Hi @Prasad_Biddika I found this community article that explains how you can extend it on jira server: Change Max Limit Hope that helps.
  • Hi @Amanda Kerr welcome to the community! I did a quick search on Atlassian's Jira site (jira.atlassian.com) and found this: JSDCLOUD-13044 I would suggest voting for and watching it for updates. It doesn't have that many votes at this time. Hope that helps.
  • Hi @Núria Arriaran welcome to the community. I apologize for the translation, the browser didn't translate everything. If you need technical assistance, you can post your question's here, and it's possible that someone in this Community can help you out. If it gets more complicated and you need to use Atlassian's support,…
  • Hi @Sage Lesko welcome to the community! That faint line is the start of the box displaying that your admin has. I'm pretty confident it's a security thing. Can your admin temporarily give you admin access to see if that function then works for you? I took a quick look at the security setup and didn't find anything that…
  • Hi @Mounhim_Tahtahi welcome to the community! I took a brief look at Atlassian's Jira site and couldn't find anything entered for this issue. I would open a ticket with Atlassian support (support.atlassian.com/contact) and see how they want to handle it, or they might know of an issue that I didn't see. Then you can give…
  • Hi Wanda, I took a quick look at Atlassian's Jira site and didn't see anything there for this specific issue but there are similar ones. I would suggest creating a support ticket (support.atlassian.com/contact) and see how Support wants to handle it so it can be resolved accordingly.
  • Hi Maria, is there anything in particular about that page? Does it work for a different browser, or a different user? It seems from doing a google search on that error that others got that when there was a system wide issue, but that doesn't seem to be the case. Did it just start happening? Does it show up sometimes? Does…
  • Hi @Margarita Korolkova if I'm understanding your question correctly, this may be something Atlassian has not implemented in the report. I found this ticket on Atlassian's Jira site (jira.atlassian.com) JRASERVER-5075 Hope that helps
  • Hi @Jack Wu welcome to the community. I took at quick look at Atlassian's Jira site (jira.atlassian.com) and didn't find anything that resembles this issue, but I could have missed it. If the exporting isn't creating indexes correctly, you may want to contact support (support.atlassian.com/contact) and get some feedback…
  • Hi Lewis, I did a quick search in Atlassian's Jira site and found this ticket: JRACLOUD-73303 I'm pretty sure there are third party tools that would provide this, but I'm not aware of anything in the base code. Hope that helps.
  • Hi Marco, I found this on Atlassian's Jira site: CONFCLOUD-5055 In theory, you could export to PDF and use a Third party tool to convert to Word. There might be a third party tool for this, but I'm not aware of any.
  • Hi Graham, just thinking about a few troubleshooting questions. Have you tried a different computer, browser, or even someone else's account? Trying to eliminate some variables. Are you using a VPN? If so, are there any country settings that could impact this? I just did a quick google search and it looks like there are…
  • Hi @Oleksandr Sheshliuk in my space, I made a page that has part of its name in brackets and I'm able to search on it without issues. I do know that I've had browser issues when the page translates back and forth. I took a quick look at Atlassian's jira site (jira.atlassian.com) for something similar and didn't find…
  • At this exact moment, I'm wondering "Whatever happened to Randolph Scott?" and "Whatever happened to Gene, and Tex, and Roy, and Rex the Durango Kid?" It's a facial tissue brand sibling morning. If you get it, you'll know what's playing on the Airpods right now.
  • Today, working in the office, I'm looking for a quiet keyboard. Hearing the clickity clack from my peers in cubical land can get quite distracting. But back in the day, this was the keyboard of choice! Microsoft's finest... (Not the greatest for gaming with the arrow key layout, but who's playing games in the office).
  • Hi @Antonio Petta I found this out on Atlassian's Jira site to allow the functionality you are referring to. I would suggest voting for and watching it for future updates. I just voted for it myself. CONFCLOUD-76630 
  • Hi @Autoperforantes_TEL welcome to the community! Have you tried clicking the 'Customize' tab along the right hand side of the window? From there you can click 'Customize look and feel'. From there you can setup a 'Help Center Banner' which is a much larger logo that you can use. (I did that and found a nice wide company…
  • Hi Brian! (Whoops, Tom!) If you download the file and view it in Excel, I'm guessing it displays properly? There may be others, but I took a quick view at Atlassian's Jira site (jira.atlassian.com) and found these two issues that seem like your issue. I would suggest voting for and watching them for future updates.…
  • Hi Eric, have you tried 'Collaborative Editing'? Next to my Profile icon, while I'm editing it, there's a + sign where I can Invite people to Edit the page. I'm able to do that while I'm in the middle of editing. Hope that helps.