Dan Breyen Community Champion

Hi @Marcin Wiktor I found a few tickets on Atlassian's Jira Site for polish translation issues, but they are different than this. I would recommend writing up new tickets out there for the specific issues you are having. I'm going to get Atlassian Support to weigh in on if there is a way for you to contribute more…

Hi @Josh Johnson welcome to the community. This sounds like an issue for Atlassian to review. I took a look on Atlassian's Jira Site and didn't find any similar. I know there are similar issues with headings. You could submit a ticket out on there and give the examples you have and then Atlassian developers can review it.…

Hi @Leslie Coleman welcome to the community. I found this article here in the community with terms and definitions for Jira: Jira-Terms-and-Definitions-for-Beginners-from-A-Z-Weekly I didn't find anything specific to Confluence. Hope that helps.

Hi @swapna baswa I would agree with you, it doesn't appear that the Customer-Only Portal has changed. I went through the documentation I could find and didn't see any references to changes in the portal. Hope that helps.

Hi @Steven Bennett welcome to the community. The new navigation will eventually be rolled out to all customers. You can temporarily turn it off for your users in your General Settings. (Settings (Gear) / General Settings then under Jira Labs you should have an option for 'New navigation'. Here's some articles with more…

@Anna Arczynska I second @Valerie Knapp 's response. I was just going to attach the same thing. That page is a miracle when trying to work through a Cron issue. So I'd get something more like: 0 0,45 6-13 ? * MON,TUE,WED,THU,FRI * But I'll let you work through it to meet your needs.

Hi @Giridhar Ujjinappagari welcome to the community. I'm not exactly sure what you are referring to as there aren't any screenshots. Are you referring to when you change the status of a work item during a transition? If so, this is the new default option with the new GUI workflow. There is a ticket on Atlassian's Jira Site…

Hi @DB welcome to the community. Great suggestion! This could be a value-added resource to some users of JSM. I took a look at Atlassian's Jira Site and I may have missed it, but couldn't find this submitted as a suggestion. I'm not sure I'm ready for that functionality in my instance, but if you wanted to have users weigh…

Hi @Dev Team welcome to the community. Here's an article from Atlassian regarding reactivating accounts. As Trudy mentioned and it's also in that article, your account data is kept for two weeks. Hope that helps.

Hi @ChristineKelly welcome to the community. Just as a reminder, please don't include any account information on these posts, as it is a public site seen by the whole Atlassian community. I don't want your site to be hacked because of some identifying information. Check out this community article regarding reactivating…

Hi @Majid Afham welcome to the community. I think I found it. From that 'All Work' tab, click on the elipse, (kabob, 3 horizontal dots). One of the options should be 'Go to All Work Items'. Click on it. There you should have your 'Export' dropdown with an option to 'Print List'. Is that what you're looking for? Hope that…

Hi @Sebastien Brion as we're well past May 1st, I figured it would be worth it if Atlassian Support could assist with getting an answer for you. Hope that helps.

Hi @Arnaud Quirin welcome to the community. This sounds like a good request that should be included in Confluence. If you would like to submit a bug or make a suggestion, I would steer you to Atlassian's Jira Site. I took a quick look out there and couldn't see something similar to this issue. Feel free to take a look out…

Hi @Racketclub Westerbork welcome to the community. If you haven't yet, I would refer you to this Atlassian article about reactivating your subscription. If that doesn't work for you, I would open a ticket with Atlassian support and choose the billing/subscription option and they should be able to help you. As a user…

Hi @ameeque.pm welcome to the community. I found this community article on reactivating your subscription. If that doesn't work for you I would suggest contacting Atlassian Support and choosing the 'Billing, payments, and pricing' option. As a community of users here, we're not going to be able to provide help to you on…

Hi @Françoise Bortolamai-Saluz we're a user community here and not able to change your email address. I did find this article regarding changing email addresses. Have you tried that? You could also try contacting Atlassian Support and choose the 'My Account' option. They may be able to assist. Hope that helps.

Hi @Analia Busso welcome to the community. I apologize for any translation issues. I'm able to get into my User Management page. Looking at Jira's Status Page, I don't see any specific issues with it either. Does it give you any errors? If so, could you post them here? Does it work for you with a different browser? Have…

@Avi Ziv in addition to the one @Cyrille Martin mentioned, there are few others you can vote for. I probably missed a few as well. You can search Atlassian's Jira Site and you may find a few more. CONFSERVER-60858 CONFSERVER-83280 

Hi @steve_josue I did a quick search on Atlassian's Jira Site and found JRACLOUD-83886 which closely resembles your issue. I would suggest voting for and watching it for updates. There are several very similar issues out there, so I'd suggest searching and voting for the others as well. Here's my search criteria: "text ~…

Hi @João Cunha I did find JRACLOUD-81226 to allow for selecting fields in the print output. It appears there may be some Marketplace addon that may allow this, but I'm not familiar with any. I went ahead and voted for it, it's been out there for awhile, but doesn't have many votes. It doesn't mention logo, but I would…

Thanks @Ferry Portier I'm wondering if there's some security thing going on. I've requested Support's assistance for this.

Hi @Marv dlf welcome to the community. If you are using Confluence as the Knowledge Base for JSM, your customers should not need a separate Confluence account. It's my understanding that doesn't change if you're using AI or not. In the pricing plan, I see that it includes the Virtual Service Agent (which would be the AI…

Hi @Fallon Willliams welcome to the community. I've been doing some google searches, and I could be missing something, but I couldn't find anything regarding integration with those systems. Do those systems have an API available to them? If so, there may be some possibilities with using Atlassian's APIs with theirs to get…

Hi Peter, I went ahead and discussed this with Support. They created CONFCLOUD-81735 on Atlassian's Jira Site. I would appreciate if you can go out there and vote for that issue. They put some related links to 2 other work items, but in my opinion they're related, but not the exact issue.

Hi @Chidera Dimude welcome to the community. Would it be possible to include some screenshots or examples of the issue you are having? I took a quick look at Atlassian's Jira Site and didn't find anything in particular, but I'm not sure if I'm looking at the right thing.

Hi Martin, I'm going to include Atlassian Support for this issue. I searched Atlassian's Jira Site and didn't find this specific issue, but I did find other issues using the umlaute.

Hi @Ferry Portier it looks like you're using the new GUI for Confluence. From my testing if you hover over the comment submitter, you should get the option to Resolve the comment. Was that what you're looking for?

Hi @Diluka Talagala welcome to the community. I found JSWCLOUD-23651 on Atlassian's Jira Site to extend the limits. I would suggest voting for and watching it for updates. I also found this article from Atlassian regarding the limits: limits-on-plan-size-in-advanced-roadmaps/ Hope that helps.

@Kristján Geir Mathiesen great find. @Jimmy Seddon oh yes, all of the testing work items that were created in the early days of testing. My first experience with Jira was two companies ago, and that would have been a standalone version of Jira, certainly not in the cloud. Back in the day where I hadn't heard anything about…

Hi @Tina-Louise Allaire in my instance, when I try to edit a page created with the old editor, I'm given the option to update the page. Do you have the same behavior? If you want them to convert automatically, you can look at the space settings for your space and under General / there should be an option for 'Convert…