Manas Shukla Atlassian Team

@Tomislav Tobijas For the EAP, Premium edition customers will be able to go to Analytics app to access models and metrics. Other features of Analytics app (such as SQL powered charts) will still only be available to customers that have an enterprise edition

Hi everyone 👋 Thank you for all the feedback. Here is a quick update on what we’ve improved over the last few weeks. Already Shipped: * Single Value Charts: Now supported for the "Count of work items" metric! You can also customize these by choosing your preferred icon and color. * New Out-Of-The-Box (OOTB) Template: We’ve…

Hey @Claude Eller @QMSpot _ Patrick Gehlich @Josh @Kerli Suve @Dimitrios Kouroumichakis Thank you all for your ongoing feedback and patience! We have been hard at work to ensure the new Space Summary experience matches your expectations and delivers real value to your teams. Here is a quick update on what we’ve improved…

Hi @QMSpot _ Patrick Gehlich We are working on a template that can make the new Summary page look similar to the old one. I am also happy to help you in the transition and you can book a call with me using this link: https://atlassian.zoom.us/zbook/manas-shukla/jsm-analytics-feedback As a interim workaround, do these chart…

@Claude Eller 1. We are slowly rolling out the != operator in coming weeks. If you want it earlier, do you mind raising a support ticket and I can get you added to an early cohort? 2. Support for "single value" chart for Count of work items metric will be added in coming days. Its in final stages of development. 3. This…

@Nick Ramirez Would you be open to setting up a call with me so that I can understand and resolve your issue? Here's the link that you can use to select a preferred time: https://atlassian.zoom.us/zbook/manas-shukla/jsm-analytics-feedback

@Rune Rasmussen If you are a space admin, you should be able to click on edit button on the dashboard and then edit a chart to add chart level filters as shown in the attached image for most chart types. Depending on your setup, you might want to utilise the extra tab as well with one being relevant for managers and other…

Commonly used chart configurations 1. Count of work items by Status 2. Team workload 3. Priority breakdown for work items 4. Request type breakdown for all unresolved requests

@Matthew Challenger Could you elaborate a bit more on your use case regarding Assets in Summary page?

Hello everyone, I am excited to announce that, following EAP, we are now promoting this feature to General Availability (GA). The GA rollout will begin this week, starting with customers who participated in the EAP and expanding to all premium and enterprise edition customers soon after. As part of the GA release, we have…

Hi everyone, We’ve introduced two new filter operators — “is empty” and “is not empty” — to help you build more insightful charts and detect data anomalies across your asset objects. 📊 Example Use Cases: Identify laptops that are missing a last scan date Highlight licenses that don’t have an expiry date These filters make…

@Nadim Daher This feature will be available on Premium and Enterprise plan as Assets currently is only available on those plans 

HI @Masayuki Abe , 1. We currently don't allow the JSM projects to be copied within the same instance. The source and destination need to be different sites. Can you talk about your use case a bit? 2. With backup and restore, you need to restore entire site's data on the destination and it overwrites any existing data…

In case you are looking for support of Assets, Opsgenie or Knowledge Base related data, you can vote on the suggestions below Assets and related fields - CLOUD-11887 Opsgenie related data (services, on call schedules etc.) - CLOUD-11889 Knowledge Base - CLOUD-11890

Hi, I am the product manager for SLAs in JSM. We recently released an EAP that let's you increase the SLA goal capacity by grouping SLA using priority. In addition to increased goal limits, you also get a better user experience for managing your SLAs. You can read more about it on the link below!…

Hi, I am the product manager for SLAs in JSM. We recently released an EAP that let's you increase the SLA goal capacity by grouping SLA using priority. In addition to increased goal limits, you also get a better user experience for managing your SLAs. You can read more about it on the link below!…

Hi @Suyash Rane @Benjamin Odenthal @Daniel Lock @Stephen Roughley I am the product manager for this feature in JSM. The migrate cloud site option located under (settings -> Migrate cloud site) doesn't yet support migration of JSM projects. You can follow this issue to get updates on the current progress.…

Hi @tomas_kadlec My engineering colleague @Ayush Gupta tried using your file and was able to import it successfully. Here's the loom video on how he did it. https://www.loom.com/share/2a2249d2676d450fb2f87f80caa79260

Hey Pedram, Thank you for the feedback. We have an open suggestion for the functionality you mentioned and it's under consideration. Can you vote on this ticket so that you stay updated on the progress? :) https://jira.atlassian.com/browse/JSDCLOUD-12024 

Thank you @Milad Sayad @James Tucker for the feedback. As we go through improving scalability of SLAs, we will take this into consideration. This is our first step in making the SLA scalable. We are thinking about other ways to improve scalability and reusability of SLAs. Related…

@Kate Pawlak _Appsvio_ Thank you for the feedback. 1. Regarding repeating the process 10 times: You can cut down few steps here by combining your recurring and individual holidays in one file. Once you import the file to a calendar, you can then reuse that calendar across project by using the "copy" feature. 2. The…

Hi everyone, Here's a preview of how we are thinking about this feature. Please leave your feedback in the community post. Link to community post