Earl McCutcheon Atlassian Team

Hello @Raghuveer Madhu , You can see the time-tracking, with the "Include sub-tasks" checkbox checked, but the time tracking does not roll-up. Discussed in more detail in this thread But overall there are some limitations in the Epics for time tracking roll-up functionality covered in the following feature requests: *…

Hey @Paul Krueger , There was an issue with the spam filter that gave false posative flags to your replies due to a double submission on the first of the replies that were most likely a browser caching issue submitting a rapid-fire reply so the Spam filter thought you might be a bot and put the comments in moderation. I am…

Hello @Ron Rabakukk , I am not entirely familiar with this topic but I'll do what I can to help, looking into it Bitbucket cloud does not have a self-signed certificate in its chain, and when using self-signed certificates Bitbucket provides the Skip certificate verification option, which allows you to disable certificate…

Hello @Lucian , Check out the following Microsoft DevBlog on this which does mention "installing Azure Pipelines integration with Jira and connect Azure DevOps organizations with your Jira Software instance." * https://devblogs.microsoft.com/devops/azure-pipelines-integration-with-jira-software/ as well as there are a lot…

Hello @Manikandan Kaliyaperumal , Thanks for reaching out to the community, and if the two fields you are combning are number fields you should be able to add the fields together then do the multiplication using "Jira smart values - math expressions" in a edit action to set the field value with something like:…

Hello @vdhanorkar , Thanks for reaching out to the community. For a message added to the issue when the field value is changed you could set up an automation rule to add in either a comment or set a text field on the issue with a preset message something similar to this: as for build options, where are you triggering the…

Hi @Chris Meyer , Thanks for the screenshot, and this does narrow things down a bit more to a Team managed workflow where the resizing and scaling issue is occurring for you and I narrowed the scope of testing on my end to just the Team managed workflows but I am still not able to reproduce this behavior. As an example, I…

Hello @Devin Johnson , Thanks for reaching out and welcome to the Atlassian Community. I checked out the video you attached and noticed that the project settings are not visable in the navigation pane on the left side indicating that you are not a project admin, to access the Automation rules you will need to be added as…

Hello @Sarah Bachmann-Lane , Thanks for reaching out and welcome to the community. The basic roadmaps feature on Jira Software Cloud is targeted at a single software team with one project per the roadmap, and as part of that design as it is intended to be a project-centric view the reports and dashboards are built into the…

Hello @suresh kumar , Thanks for reaching out, and Yes you can disable the app to mitigate the threat until you are able to update covered in the FAQ for CVE-2022-26135 for disabling the app noting: Disable the app The Mobile Plugin for Jira app is in a special category of System Apps such that it can be disabled similarly…

Hello @Andrew Satterwhite , I created a support request o your behalf at the following Link, as we need to collect the e-mail addresses of the users that are affected and we request that PII not be relayed in the public forum to avoid the possibility of abuse via spam: *…

Hello @Chris Meyer , Thanks for reaching out to the community, and the workflow designer and viewer should be showing the same details once a workflow is published. The workflow designer and the workflow viewer used to have different design properties and layouts that were fixed in the following Feature request a while…

Hello @Rikhard , If I understand your question you want to have additional issues created as child issues to an epic when an Epic is created, Is that correct? If so you could use an Automation rule to set this up, and here are some example rules in the library to give you ideas about some possibilities: *…

Hello, It sounds like you are trying to implement a process similar to what is described in the following thread: * https://community.atlassian.com/t5/Jira-Software-questions/Custom-text-field-to-suggest-input-based-on-existing-values/qaq-p/1349360 Please check this out to see if the answer provided is what you are looking…

Hello @aya nayman , Thanks for reaching out, and the limitations on the migration assistant are covered in: * Migrate Advanced Roadmaps plans Noting: What isn’t migrated * Classic plans * Plans that have issue sources as private filters * Unsaved scenario data * Saved views * User defined custom fields of type * Parent…

Hello @Gonthini Jyothi , Check out the following KB article that explain the process for hiding fields in more detail: * Specify field behavior Regards, Earl

Hello @itsmejira , Unfortunately, this action is available only in Jira Cloud at this time. There's a feature request for Server and Data Center tracking interest in this at the following link, Make sure to add a vote to the request to help track continued interest: * JIRAAUTOSERVER-22 Regards, Earl

Hello @jg , Modifying the Request Participant is done entirely from the Service Management API Adding a request participant to a request in the Service Management API is done via the endpoint: * POST /rest/servicedeskapi/request/{issueIdOrKey}/participant And Removing a request participant is done via: * DELETE…

Hi @Giuseppe Pagano , Ok, thanks for the clarification, and there is currently a feature request for exactly this functionality located at the following link that details the current state of this functionality and alternative approaches: * https://jira.atlassian.com/browse/JSDCLOUD-4901 Noting the most recent update:…

Hello @Jamshaid , Thanks for reaching out to the community. The Text field and the Date Picker should have no issue being added to a customs issue collector but there are some custom field types that can not be displayed in Issue collectors since they cannot be displayed to anonymous users, and the user picker field falls…

Hello @Nodar Vardiashvili , Thanks for reaching out, and the following thread discusses an option to create an issue with the version when it is created: * https://community.atlassian.com/t5/Jira-Software-questions/Create-issues-automation-when-new-release-version-is-added/qaq-p/1830869 And you should be able to use a…

HI @Ziad Tabbal , Epics are expected to go across multiple sprints covered really well in the agile coach documentation in the link below noting: * Agile Coach: Agile epics: definition, examples, and templates What is an agile epic? An epic is a large body of work that can be broken down into a number of smaller stories,…

Hello @Theo de Jong , Thanks for reaching out to the community, and I would love to take a look at this for you, but I am not entirely sure what feature you are talking about, and hoping that you can provide some additional information and screenshots if possible to narrow this down, noting this is a public forum so make…

Hello @Ziad Tabbal , Welcome to the community, and thanks for reaching out. You will need to add the issues to a sprint to show the timeline details for these issues. This is covered in more detail in: * Schedule work for scrum teams on your roadmap Noting: As of right now, only issues belonging to scrum teams can be…

Hello @menekse , Thanks for reaching out to the community, this does sound like a browser issue on the surface but since you already checked incognito mode, and multiple browsers it's indicating something else on the network or device causing an issue. First I would suggest trying from another device if you have access to…

Hello @bmacd , Thanks for reaching out to the community and there is a really good breakdown on this in the following thread with some screenshots and examples: * https://community.atlassian.com/t5/Jira-Software-questions/Copy-field-value-from-Epic-to-child-issue-with-automation/qaq-p/1421943 The main thing to look at is…

Hello @Victor Tobon , First off I do not have a working example of a full solution as this will require a bit of customization and testing to get right, so I am just offering some suggestions that might help get you on the right track. I would suggest looking in the marketplace to see if there is a custom survey app that…

Hello @Rochelle Levy , It sounds like you are running into an issue with scope change, this is mentioned in the documentation: * "View and understand the epic burndown report" Noting: Scope change is not considered when calculating the velocity*, but is included in the total work remaining. So I would recommend looking for…

Hello @Renato Osorio , Thanks for reaching out to the community. I played around with this a bit and came up with the following Rule using advanced compare conditions with smart values that I think will do the trick. But there are a few caveats that apply that may alter how you apply the rule. First I am applying a format…

Hi @Lina Marcela Almanza P_ , Thanks for reaching out to the community, and this is a good question but also really hard to answer as this blog post sums it up really well in the first line: * Story points and estimation Estimation is hard. For software developers, it's among the most difficult — if not the most difficult…