Earl McCutcheon Atlassian Team

Thanks @Boris Berenberg - Atlas Authority , Good call-out 👍 Regards, Earl

Hello @Rashi Goyal , Thanks for reaching out, and one thing to consider here with JQL results is that a value will only be returned if an entry is present. So if a user does not enter a value for the time spent, to add an entry to the worklog then nothing will be returned per a query as you would be searching for a…

Hello @Simon Smend von www.schummelrechnungen.de , Thanks for reaching out, Natively in the Jira mail client this is not something that is being considered at this time, and we are tracking interest in the feature at the following feature request for Cloud and Server respectively, Noting there are a couple of apps noted in…

Hello @Kate Goldsmith , Thanks for reaching out and I did a bit of digging on this one for you and found a few logic points to consider that make this a bit difficult, but it is doable using some custom scripting. First, as you discovered, the inline notes in a google sheet are not intended to be used with dynamic data…

Hello @Xorstack , Thanks for reaching out and to look into this one for you we will need to get additional details not suited for the public forum, so I have created a support request on your behalf at the following link: * https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-611616 Please verify and add any…

Hello All, There has been a lot of feedback on this thread and I wanted to provide some additional insight on the functionality to clarify the process of how to only show projects that a customer has access to in the customer portal when they land on the main portal page. We have the following KB article noting the…

Hello all, There has been a lot of views on this thread recently meaning that a lot of people are still looking for a good solution, And I have recently discussed a few options in two newer but related threads as possible solutions viewable at the links below: *…

@shreya parekh , I am taking a look at this one and we will need some additional information from your instance to find the root cause, and It looks like you have already reached out to Atlassian Support and we have started to look into the issue via the support request. At this point, we would like to request access to…

Hello, We had a really popular thread go up back in March at the beginning of lockdown, that has a lot of really good advice on it that totally relates and definitely has some cross over for the Full remote suggestions in this thread to the partial remote work you are doing now: *…

Hello, Annual subscriptions are currently not supported on Bitbucket Cloud. However, there is a note on this covered in the FAQ page "Bitbucket Licensing and Pricing" under the section "Can I pay annually?", for existing Anual account holders, noting: Bitbucket Cloud is no longer available for Annual payments. Accounts…

Hey @AlexV , Yeah, good thinking, Drop a new answer on this thread with the link and a brief description of the solution and I will upvote it for you so it gets bumped to the top for better visibility in the thread in case anyone else comes across this so its right at the top. I was also digging into this a bit more and…

Hi @AlexV , Thanks for posting the info, and just an FYI on why the comments did not show up right away, our automated spam prevention system flagged the posts for review because they contained unverified external links, and we have cleared the content all the posts are now showing up, so there are now some duplicates.…

Hello @Support Agent , The project automation page will be under "Project Settings >> Automation" and then select the desired Rule, and the option will be listed under the "Rule Details" section: If the project setting or the rule is not visible to edit you may not have the required permissions level, You need to be either…

Hello, Awesome! and thanks for sharing, that's a good one! I'll have to add that one to my list of tips and tricks. Regards, Earl

Hello @Rachel Bollinger , That was a difficult but fun one to figure out, I did a bit of testing on this and there are a few locic layers to get around and break down, but I found a solution that should work for your requirements, but it does require a bit of overhead initially to get the values. First off in my example…

Hello @bsimon , You hvae a few options here and I believe the Created Vs Resolved gadget might be what you are looking for for the easiest and quickest setup option, there is an older but still relevant Blog post viewable at the following link that goes into detail on the gadget's functionality and uses cases: *…

Hello @reddy dumpala, Thanks for reaching and I do have some questions for you about this. First, what upgrade did you apply that caused the feature to stop working? As I see that this thread is listed with a Jira Cloud tag noted, and by upgrade, did you by chance mean that you migrated from Jira Server to Jira Cloud, or…

Hello @Preethi Pandian , There will be a Data Center Apps program made available after Bamboo Data Center releases. Since the Bamboo Data Center release and the Bamboo Data Center Apps Program is planned for the future, nothing will be changing for Bamboo until after the release is made public and the current Bamboo apps…

Hello @Winston Holmes , Thanks for the feedback, and I would like to request that you take a look at and drop a comment with some more details about this on the following thread as well as possibly sign up for the champion feedback group noted, as we are using the thread to collect exactly this type of feedback and get…

Howdy Y'all, @Henno Gous , @Guillaume Bourelly , @Alex Janes , @Thomas Kofler , @Sean Hanson We have had a few similar questions in the thread relating to the non-profit licensing and I am relaying the information here to make sure everyone sees it as there will be more information on this coming soon. The previous comment…

Hello @[deleted] , Good question and the details for Atlassian's Privacy Shield compliance are covered under the GDPR section of the "Security practices" documentation in the Atlassian Trust center at the following Link: * https://www.atlassian.com/trust/security/security-practices#gdpr-compliance Noting the following…

Hey @Mike , In addition to the upcoming Sandbox environments mentioned by @Dirk Ronsmans , make sure to visit our Platform Roadmap to see what’s coming next in the cloud. and as noted in the roadmap the Sandbox feature is currently shipped on a scheduled roll out for a q4 2020, with additional details on the functionality…

Hello @Koh Tze Hong , And thank you @Phill Fox, for the answer. I just wanted to add on to this answer with some details on the options for setting up Data Center Locally or Hosted covered in the Jira Data Center documentation. This Documentation space covers all the details of the Infrastructure layout requirements (Load…

Hi @Stacey E. Kimmel-Smith , I am following up on the answer posted by @Magic Mike to clarify the current state of the licenses regarding Academic prices, and I mentioned this yesterday on the Feedback thread "Answering your questions on changes to server and Data Center" for a few others asking a similar question, and I…

Hello @VOV599, Thanks for reaching out, unfortunately, it is not currently possible to copy attachments using automation for Jira on the Cloud platform and would require manual action or looking into an alternate add-on app. However, this feature is in the backlog for future considerations and the addition of this feature…

Hello @Cortland Bolles , @Ken Swarner , @tedcowan , Y'all had a similar question concerning the Community and Academic licensing. Currently, the pricing model for Community and Academic licensing is being applied to the cloud offering and detailed further in the following thread and announcement: * Academic and Community…

Hello @Tom Shaffer Even with three years to prepare for these changes, we understand that not every customer will be ready to switch from our server products to our cloud products. And, you may have business requirements that might prevent you from ever operating in the cloud. * Between February 2, 2021, PT and February 2,…

Hello @David Scott , Yes, thanks for the reminder. I was looking into this one for you and I can reproduce using the saved URL as you noted, however, the saved URL method would be a workaround for the issue creation dialogue and not a direct intended function in the system. So, after some internal discussion, we are…

Hello @louise.campbell Thanks for reaching out, and when swimlanes are set to Story, the stories without any subtasks will be sent to the bottom without an option to change this behavior, as covered in: * Configure swimlanes Stories: One parent issue per swimlane (i.e. each swimlane contains all of the parent's sub-tasks),…

Hi @Joe F , For Jira, there is not an explicit "read-only" mode, but you can do it manually. You can create a permission scheme that only allows "browse project" Project-level permission and then apply it to all projects. Also, we have the following feature requests for both cloud and server respectively to track interest…