Earl McCutcheon Atlassian Team

Hi Natalie, Similar to the epic progress bar that can be added as a column in the scope view of a plan, you can see the progress bar for the releases in the release report, as covered in "Using the releases report". However selecting the Release does not show a % complete similar to the Epic Progress does from the scope…

Hello Thomas, To get the algorithm to Prioritize with the release as the primary factor you should be able to set the Releases start date as "Relative to previous release date" and the release date to "Dynamic release date", the main concern is to make sure the release date does not overlap with the start date of the next…

Hello Romina, Time Tracking is not available in next-gen projects at this time. However, as covered in the Roadmap for the upcoming features this is coming soon: * https://www.atlassian.com/roadmap/jira-software#result-dc7a9a9c And the roll out is being tracked at the following feature request: *…

Hi Erik, Your Guess about the Next-Gen Project is correct, as currently the parallel sprint functionality is for Classic projects only, and cannot be used with the next-gen project type. So if you need to run sprints in parallel a do-over with a classic project is the way to go. You can follow the implementation of this…

HI Kristen, The commitment portion of the velocity report refers to how much work was in the Sprint when the sprint was started or items added throughout the life of the sprint as scope creep (items added after the start of sprint). Commitment works off the Total of the "Original Estimate" field of the issues in the…

HI Michael, Natively I do not think there is a Gadget that does what your looking for as there is no option to display a sprint gaol, but you could get a percentage complete with the "Sprint Health gadget", and the Current Points using a "Two Dimensional Filter Statistics" gadget as described here to sum up the story…

Hi Waldemar, Currently jira only allows changing a global date / time format by administrator for all users on the instance, so there is not an individualized user preference for this setting, are you instead looking for the users timezone settings? The key value is pulling form the filed for the Constant Value of…

Hi Andrew, When transitioning the issue from the issue view screen the pop-up will not be trigger, and this is a function of the board view only. To get around this check out either the "Transition parent when all subtasks are resolved" scripted post function provided by ScriptRunner that will allow for this to occur, Or…

Hi Pak, That is how the current design is set up for the epics, and they will not be visible on the board until an issue in that epic is added to active sprint that is shown on the board and the issues are grouped by epic. All the Epics will display in the roadmap section for review and the Issues in the backlog section…

Hi Jon, The Speciffic user setting should disply any user that is a member of the project under the "Project Settings >> People" section that are listed as "Members" or "Admins" of the project, and they would show up like this: It sounds like you may have the project set to Private, under the "Project Settings >> Details…

Hey Felipe, When you're not receiving email notifications as you described, the best point to start is in the notification scheme for your project to make sure you are listed for the event, and your mail client to make sure the items are not being sent to a spam folder or deleted as part of a rule. Then check out the…

Hello Millicent, By default a user with "Schedule Issues" permission can set the priority form any of the available priorities on the list. It's an either CAN or CANNOT set priority function. Ultimately this comes down to field level permissions in Jira, which is a feature that was explored previously but the decision was…

HI Ulrika, This report is only available if you have enabled time-tracking and have installed the JIRA Charting Plugin. Double check that you have the Jira Charting Plugin installed and enabled on the right version of the app. For Jira 7.10 it looks like version 2.3.0 is the one you want as the previous versions are not…

Hello, In jira natively there is a set structure of the issue type hierarchy, Epic > Story > SubTask, and this cannot be rearranged by default and I will discuss the functional reasons for this below. But, the add-on app Structure for Jira has a cloud and server version that does enable rearrangement of issue hierarchies…

Hello Nagendra, On Jira Server this is possible but does require some customization on the instance with the workaround described in the following KB article: * How to remove "Name" and "Email" from the Issue Collector Also make sure to add a vote on the following feature requests for cloud and server respectively: *…

Hi Ed, Good catch I totally missed that, and yeah that would be a bug for the error output and that should read with the appropriate value, I created a bug report to track this here: * https://jira.atlassian.com/browse/JRASERVER-69218 Regards, Earl

Hi Ed, You are going to want to set the type to projectRole and the projectId for the project that the role is in and use projectRoleId for the id of the role like the following exe and it should do the trick: { "type":"projectRole", "projectId":"10003", "projectRoleId":"10002" } A full exe curl would look like this: curl…

Hi Scott, There is not an out of the box option built into Jira natively that'll give you time tracking between two defined statuses so you would need to look into add-ons for a solution. Check out This KB article mentioning one possibility: "Tracking the Time Taken for Each Workflow Transition" noting to use the the Time…

Hi Zlatko, I am using a mac to test this out and By default, there is no wget on Mac OS, so I was using the equivalent of Linux’s wget which is curl -O and getting similar results to what you were seeing. I was not able to get this working with wget equivelent curl -O, However doing a curl -X with a basic GET on the…

Hi Britchey, Thanks for reaching out but currently it is not possible to display Initiatives on the board as you noted. Please check out the following post where I answered this question for another user recently that goes into a bit more detail on this with links to feature request to add this functionality in, make sure…

Hi Greg, Thanks for reaching out to the community, but to look into this one we will need to take a look at the erring workflow directly and get some details from the logs. To get the additional details from you I have created a support request on your behalf that can be viewed at the following link: *…

Hi Nathan, To get the hyperlink to copy over try nesting vlookup in the hyperlink function and using the function like this to get the output cell to carry over the hyperlink value of the input field: =HYPERLINK(VLOOKUP()) Regards, Earl

Hello Carlos, To use Javascript on the create screen you can place your code in the description of the desired field used by that screen. Some details on this can be seen here: * Fields Allowing Custom HTML or JavaScript But do note that using java script in field descriptions will trigger the code anywhere that field is…

Hi Kelly, Happy to help, and I wish I had a better answer for you, but unfortunately the answer is no you cannot add a screen for approval transitions currently. Transitions used by the approval step skip transition screens. This is covered in the "Setting up approvals" Documentation under the section "Add an approval to a…

Hello, There are quite a few difference between Cloud and server that primarily tie into differences imposed by having an externally Hosed cloud instance without access to the backend and requiring more strict access controls to the system vs an internally installed server, as well as some layout and design feature…

Hi Michael, For your concern about the "boss viewers (with no right to press calculate)", you can set up these users with a 'Portfolio for Jira viewer' permission to restrict them to a read only membership to the plan, additional details on the portfolio plan permissions can be seen here: * Permissions in Portfolio for…

Hello Cristiano, If you are using Portfolio 2.27.0 or earlier the new planning experience is still early access and can be disabled under "Portfolio Administration >> Portfolio for Jira early access features" here: However if you are using the latest Portfolio 3.0.0 release the New Experience is out of early access and the…

HI Patrick, It is not possible to resize a gadget out of the box on the dashboard, the sizing is hardcoded and set when the gadget is developed so to make any changes would require creating a new custom gadget based on the code of the original. For more details check documentarian on Creating a custom Gadget XML…

Hey Teruhisa, Happy to help and I just wanted to make 100% sure I read that correctly that you were able to recover and get everything running after an uninstall and reinstall of portfolio, and you're back in a good state currently. Correct? If you're still seeing error in the app let me know and I will create a support…

Hello Chris, It looks like you can download version 10.2 which is compatible with Jira 8.1 from the tempo version history page on the marketplace listing here: * https://marketplace.atlassian.com/apps/6572/tempo-timesheets/version-history To manually upload and install this version, grab the .obr file from the link above…