Earl McCutcheon Atlassian Team

Hello @BI Reporting , There is an API endpoint for the reports in that section for Next-gen projects detailed in the documentation here: * GET /rest/agile/1.0/board/{boardId}/reports However, at this time there is not a Classic project method, as covered in this feature request: *…

Hello @Kurt Alexander , The in-application data points are limited for performance reasons to prevent overloading Jira on daily operations for searching data on the cloud, but a really good workaround for you here, that will also open up a lot more reporting capabilities is to look at either of the free add-on apps "Jira…

Hello @Vishal Biyani , To do this you will need to set up a few layers of logic so that the data can be formatted and then iterated using Smart values and JQL for references in if-then statements in combination with Branch rules and multiple rules to do a looping condition to update all subtasks at the same time. This one…

Hello @Shyam Sunder Reddy Gade , I just updated the other thread as well, but I am reiterating the info here too to make sure you see it, Our Dev team dug into this error a bit further with me and it looks like this was a deprecated API on google sheets that caused a communications issue between Jira and Google. I just got…

Hello Again, I just got word from the dev team and we just pushed out v2.3.3 of the google sheets add-on to production that removes the deprecated API check and you should be good to go. If any error persists uninstall / re-install google sheets to get the latest version and let me know if you are still seeing any…

Hey there @Mohammed Malubhoy , @mark.paul-sobral , @Kiran BM , Thanks for looking into this one, our Google sheets dev team has been looking into the error you noted and have been able to reproduce it and found the cause. We do not have a workaround at this time, but they narrowed it down to the hourly scheduling timeStyle…

Hello @Matthias Kannenberg , Thanks for reaching out, and initally some of these points are discussed in the "Changes in the improved interface" documentation particularly the Capacity portion: Managing capacity Previously, you'd be able to plan the individual capacity of your team members. In the improved…

Hello @M_S_ , We have the following Blog post that goes into more detail on managing release versions in Jira that I recomend checking out: * Learn how to use versions in Jira Software But the main thing is that per project you are going to have one set of releases and wont be able to break it out into a build category of…

Hello @Courtney M. Schkurko , The warning will be triggered if the issue is unresolved after the defined due date, and that would be based on a value being present in the resolution field. Can you check that epic (CVBLNXESW-581) to see if it has a value present in the resolution field, as it may have been closed and later…

Hello @Shyam Sunder Reddy Gade , My unconfirmed guess here is that something changed google side recently relating to user sessions being refreshed in mass as you are not the only one to experience this error recently. However I am unable to find anything in Google support noting any changes were applied and could be…

Hello @Mohammed Malubhoy , This is a known Google Sheets conflict, and stems from multiple account log in order priority causing the app to not know which account to authenticate against due to the browser security protocols to prevent cross site scripting attacks. The recommendation to solve this is to do one of the…

Hey @Roxie Thomas , Our support team reached back out to you on the support request you had created and they are waiting for a reply, Check the following Link for direct access to the support request via the support portal incase the email message is getting flagged as spam filter: *…

Hello @VR , If you are on Jira Datacenter hosted in Azure and just looking to have a database disconnected from the production Jira database that you can pull data from copying the database using the native copy functions in Azure would be the way to go: *…

Hello @mounica , The User specific endpoints are currently in a lot of Flux due to ongoing changes for compliance with GDPR, the initial changes started back in 2019, at which point the endpoints were all converted to experimental as the changes are being rolled out, Full details on this with notes on the current status of…

Hello @Devi karthikeyan , Natively there is not a way to do this, however there is an option using Automation for Jira , with a note for anyone on the Jira cloud platform that finds this thread this will currently only work on the Server platform as the needed JQL functions are not avaliable in Jira Cloud at this time,…

Hi @Bill Sheboy , Thanks for the info, and there are a few race condition Bugs we are currently aware of, that you can check out a "THIS LINK" . But overall any time you can trigger a race condition we do want to file it as a bug if we can reproduce the behavior so we can work on fixing it. Do you happen to have a little…

Hello @Ehsan.qashqai , The Jira Dashboards natively does not have any built in feature for adding comments to the dashboard, with the design intent being to display gadgets containing filtered dynamic data points as a static layout. If you want to get a combination of Gadgets and add text in the form of comments Confluence…

Hello @kateu , When you do the Streight data import from the tool it will overwrite the tata on the sheet the data is imported into, so there are a few different approaches you can use here, the first one would be to use multiple sheets if you wanted to use the Direct data import, Sheet1 for the data pull and sheet2 with…

Hello @Krzysztof Kiser , To remove a user from the notifications you need to set up the notification scheme in a way that the user is not directly set to receive a notifications. But as mentioned by @Prince Nyeche - ELFAPP , its not currently possible to directly remove a single user without managing the entire scheme. but…

Hello @Scott Hiser , Thanks for reaching out, and I was just testing this out and I am not seeing any auto complete prompts for the captcha at log in, and I am wondering if there is either a browser extension or setting locally causing this to occur, or if its a version mismatch in my test setup compared to your version.…

Hello @Eric Stuck , The error you are encountering is described in the KB "Configuring an SMTP mail server to send notifications" under the section "Move the JavaMail Classes", notting: Move the JavaMail Classes You will also need to ensure that the JavaMail classes (typically in JAR library files) are present in your…

Hello @Patrick Wright , Thanks for reaching out. First you noted adjusting start and end dates as well as Target dates, there is a change in the new interface and it now uses only one type of date, and the scheduling in the auto scheduler will be based on date that yuou have set in the plans scheduling configuration. See…

Hello @zaphnet , Thanks for reaching out, and this one sounds a bit tricky, and I need some clarification on the user and what lead to this. First, and foremost if the user was renamed this sounds a lot like the following BUG, however you noted being on 8.7.1 and this bug should have already been fixed in 8.2.3 and 8.3.0…

I have a bazillion coffee mugs, and I love using a different one every day. My favorite there would have to be a set though I collect a Coffee mug from every state or national park I go to, unfortunatly those ones are packed up in a box right now as we cycle our mugs in and out every few months, so no pic of those ones.…

Hello @Joe F , For starters as a referance point I'm just adding in the links to the documentation for the general recommendations and a comparison to the the Migration assistant tool vs the XML import: * Migrate from server to cloud * Use Jira Site Import to migrate from server to cloud * Use the Jira Cloud Migration…

Hello @Debayan Chanda , Sorry for the delayed reply I missed the initial mention, and I am just now seeing this question. I moved your comment to a new thread from the original post to give it individual attention, The original post for referance: *…

Hello @Elaine McMillan , On an issue directly the approval details will display a "Approved" label under the name of a user that has already approved an issue and will only show the name of a user if they have not yet approved. Looking at the following screenshot my bottom test user has approved but my test user on the top…

Hello @Armin Meyer _Coderay_ , Using a direct link would not work, as the Vote option is going to be tied to a logged in user, and as part of the logged in user, will have a authentication token attached to the URL, that is created from and tied to the user session, so a vote URL would look something like:…

HI ANDY! And AWWWWWW YEAH, I do love myself a good meme, and I just did a quick search in slack and these are juicy memes Posted recently. Always love the scientist rick cat makes me ROFL I made this one because I keep saying "Champions" when I know its "Leaders" now This one because it to topical for this thread and…

The IT crowd..... I would watch it to the end then turn it off and back on again :)