Earl McCutcheon Atlassian Team

Hello @Hector Herrera , Thanks for reaching out and insight will only work with classic project types and is not compatible with the next-gen project types at this time. If you want to create a new project to use with this there is an option to choose either Classic or next-gen at project creation like this: and just…

Hi @Pete Goodwin , Long URL's can hit memory issues in the browser but I do not believe you would run into any limitation in the API and would allow for much longer input strings. The only downside is that manual input would be unmanageable as the labels can be added in ad-hoc so constant watching for updates would be…

Hello @ChuckieAJ , Thanks for posting the update noting the solution you found, It will help others out if anyone else runs int to this looking for a solution. I just wanted to double-check if you are all good or if you any follow-up questions. Regards, Earl

Hi @Pete Goodwin , You can use the REST API endpoint for GET /rest/api/3/label as the first step. But again as @Warren noted, this just gives you back the labels across all projects. However, once you can see the names of these labels, you can put these into a JQL search via REST for each label name to the endpoint GET…

Hello @yuyongliao , The Code snippet you noted does not really test the performance of the REST API, but rather is the performance of the login to the instance after which point the calls can be executed. And overall performance on the API is not as optimized as the application front end for performance and we have the…

Hello @Tanuj Gupta , Thanks for reaching out, and I tested the call on postman without issue, so this should be working and is most likely a formatting issue on the Auth details in the call or permissions on the instance for the user. The error message you are receiving:…

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Hi @[deleted] , An "Error 415 Unsupported Media Type" is going to be related to the content-type header, and indicates An incorrect "Content-Type" or no "Content-Type" (when a content type is required) has been defined for the call. I think it might be the portion for the content type is simply unneeded in this call so…

I love this, and we do the same thing with ornaments, and it is always so much fun to talk about each one as we hang them up every year, and return to all those happy memories.

Hello @Fatema Samy , Thanks for bringing this to our attention, and I want to see if I can reproduce the error you are seeing. What change did you apply to the browser security settings when you saw this occur, noting that since this is a security setting if it is something sensitive in nature that you would not feel…

Hello @Shyam Muthiah , Just as @Kat Warner noted a single project import Cloud to Cloud is not currently available, and a CSV import noted in the KB she linked would be the recommended approach for immediate implementation. However, this feature is a big focus right now and it is under active development and coming soon.…

Hi @Jordan McCombs , Reviewing the details it looks like they discovered that the issue is Jira is working fine running through Cloudflare Access, but not for mobile. So to get around the issue they switched to just using Base Cloudflare instead of Cloudflare Access and that works for both desktop and mobile without…

Hello @Sundar , Please make sure to review the partner guidelines here, to review the requirements to post to the community as an application vendor, as well as making sure to update your account accordingly to identify yourself as a vendor of the app that you are recommending. Regards, Earl

Hello @JEAN CARLOS SIMANCAS MORILLO , This information is partially covered in the “Atlassian SOC2 Bridge Letter 2020” that can be located under the download links for the SOC2 reports on the page "Compliance At Atlassian", which acts as an extension for the coverage periods ending on 31 October 2019. The bridge letters…

Hello @Xaver Landsberger , Currently, there is not an option to sot by label alphabetically, or to sort the labels alphabetically. The current behavior sorts by the Labels ID (based on time of creation), and locating a label includes search capabilities allowing the user to type out the label name to provide a narrowed…

Hello @Corey Meyer , There is not a native method in Jira to embed data in an external site, and the application is actually designed in a way to prevent embedding in an iframe as a security measure to prevent possible attack vectors this would open up, as a result, the application does constant authentication checks that…

Hello @movementvault , There are two things to look at, initially, it sounds like you are using the classic editor in lieu of the New Issue View, as the new issue view does not have an option to remove the issue linking option you are describing, and a quick note on the use of the classic editor: From Mar 31, 2021, we’ll…

Hello @Karan Chheda , Thanks for reaching out, and I have a few questions to see if we can narrow this down for you. First does an error ever occur? Like a timeout in the browser, or any google specific error in the sheet. Also, check out the browser javascript console output for any page loading errors that may not be…

My little Furbaby is Furgus, he is 13 weeks old and an Irish Setter :) In case you don't know Irish setters are 200MPH dogs, common memes of them go like this >> he likes to.... Chew on everything: Sleep with his head on the hard floor and butt on the pillow. And get into trouble with his partner in crime:

Hello @IEX Atlassian , I did a bit of searching in the marketplace but could not find anything explicitly noting this as a feature and I am not aware of any add-ons that might have this as a feature either. I would recommend reaching out in the Marketplace collection on Community to see if any of the app vendors or…

Hello @Yorann Baron , The value for "Remaining" is the "Estimate" value minus time "Logged " just for the parent task alone, where the "Remaining Sum" is a summation of remaining on the parent + remaining on the Sub-tasks combined. So looking at the screenshot of the issue the parent has an estimate of 3 days and it looks…

Hello @[deleted] , This topic comes up often, and i will link a few previous discussions below for additional details, but the overall outcome is that the reports are looking for the estimation at the story level, not the subtask level, and you need to have the parent issue types for the child subtasks present on the…

Hello @Markus Günther , Thanks for pointing out the issues, and I created the following Bug report so we can follow up on this one: * https://jira.atlassian.com/browse/JRACLOUD-75648 Currently, in the new issue view, there is not a way to bypass this without removing the required fields as you noted, but you can…

Hello @Bearcat M. Şándor , Thanks for reaching out, and I can see how this would be impactful in certain scenarios and use cases where more granular time values are needed. I created the following Feature Request for follow up, please make sure to add a vote to help track interest in the feature for adding in more granular…

Hello All, It looks like this thread was posted twice, and we are removing the duplicate thread so the conversation can be continued here on this thread. @Daniel Ebers , posted a reply on the alternate post and I am copying that comment here to make sure it's all visible in one location: Daniel Ebers COMMUNITY LEADER Nov…

Hello @Sebastian Suarez , For the third scenario you noted where you have not found a solution yet, if you're looking to get a list of issues that are: Outstanding: Whatever tickets that where created in a previous moment but are not resolved yet, thus they werent resolved in the month in question (e.g., not resolved in…

Hello @Jérome Sicart , The location you are entering the panel macro using Wiki Markup language is more than likely using the New Issue View, and Jira Cloud is moving away from the tinyMCE text editor that supported the Wiki markup language and the New editor in Jira no longer uses wiki markup, and instead is using…

Hello @Norbert Szolnoki , The SOAP requests in Jira have been deprecated additional details can be seen in the developer documentation at: * SOAP and XML-RPC API Deprecation Notice * JIRA SOAP API is waving goodbye You will want to look at the REST API documentation instead for completing remote actions in Jira as well as…

Hello @skerald gjata , Thanks for reaching out and I would be happy to take a look at this and see what I can offer as a solution, but I am not entirely sure what you are looking to accomplish and will need some additional context. What do you mean by "pads" when you noted: grasp the number of pads being processed on each…

Hello @Helen Pippard , As noted by @Trudy P Claspill there is not a native time tracking report that would give you an output per issue. Natively in Jira the time tracking details per issue is going to be located by drilling down into the respective issue view screen for a view of the issue details, Or looking at the…