Earl McCutcheon Atlassian Team

Hello @Namir Brentegani , In addition to the post mentioned by @Sri Kumar , I just wanted to expand on this a bit to give some additional context and alternate options. The thread mentions using the Add-on JQL Booster Pack abd below are some additional options: To get an Epic and the Child issue of the epic, you could use…

Hello @Ninz Delfino , Thanks for reaching out and conceptually the answer is going to be fluid depending on what works best for your teams, and I recommend checking out the following blog as a first step that gives general guidelines to follow: * Learn how to use Epics in Jira Software But a general recommendation for when…

Hello @srinivas kolaparthi , The story points are found under the custom field ID of the issues and doing a call to the following: * GET /rest/api/3/issue/{issueIdOrKey} To obtain the "Story Points" for a given issue the field will appear as "customfield_<id>". and you would need to aggregate the issue data from the field…

Hello @Bridget Maloney And @Marty Combs , Thanks for the ping and I am circling back to this one to make sure you saw the update we posted last week on the feature request: * https://jira.atlassian.com/browse/JRACLOUD-72208 Noting that we have this one set to "in progress" currently and will be rolling out soon but the…

Hello @Ramon Yll Prous , While yes you can show both dates at the same time by adding in the additional fields, the visual markers in the timeline will only relate to the configured date in the plan settings. However, we do have an open feature request in place to add in milestone markers at the following feature requests…

Hello @Melanie Gremmer , There are two locations to do CSV imports. One is intended for less restrictive actions and intended for bulk issue creation operations, and the other is a more robust administrative action feature. The first one is an end-user accessible option found under the issue navigator through the advanced…

Hello @Angie Weller , The JQL function for the field referance "Parent" is a native ot Jira JQL covered in more detail in Advanced search reference - JQL fields noting: Parent Search for all subtasks of a particular issue in classic projects or subtasks of a particular epic in next-gen projects. You can search by issue key…

Hello @Prince Nyeche - ELFAPP , The Issue history is a core design element for data integrity and is intended to not be editable in any way to avoid data discrepancies, data manipulation intentional or unintentional, and to act as an audit log of the history of the issue to display the actual history vs a modified version…

Hello @[deleted] , If the Required field is set in the field configuration scheme (i.e. a global field setting), you can look at and expand the endpoint: * GET /rest/api/3/issue/{issueIdOrKey}/transitions?expand=transitions.fields This will return either all transitions or a transition that can be performed by the user on…

Hello @Production Management , The Component lead as a smart value is still on the backlog and not yet implemented for Automation for Jira, however, there is a really good discussion on a workaround in the following thread noting a method to set a custom user picker field on an issue with the component lead, then…

Hello @Peter Fahlstrom , This can be accomplished using Smart values and a variable broken into the quarterly values with some if/then logic and JQL identifiers for the variable by Quarter. As a reference point the documentation for these concepts can be found here: Smart values - general What are smart values? Create…

Hello @Fernanda Szumski , I took a look, and we are not currently aware of an issue causing the behavior you noted, and I was unable to reproduce locally, but I have reached out to our dev team to take a closer look. Also, can you give me some additional details about your setup so we can try to narrow this down a bit…

Hello @[deleted] , The times are a countdown timer, showing time remaining until breached. For an explanation looking at the time to first response metric * From: Sunday, March 7, at 6:33:00 pm * To: Monday, March 8, at 4:49:00 am That will be 10 hours and 16 minutes elapsed, with the initial SLA metric being 12 hours,…

Hello danut.moraru@envestnet.com , Thanks for reaching out, and for this one you would need to build out a script to parse out the results of an initial call, then pass the linked issues data into a second call for the follow-up information from that linked issue. there is a pretty good example of doing a multiple part…

Hello @Romy Greenfield , Are you doing multiple calls in succession? as this can happen if the system gets overloaded on continuous calls as described here: * https://jira.atlassian.com/browse/JRACLOUD-70909 Regards, Earl

Hello @Zoryana Bohutska _SaaSJet_ , Thanks for adding the information but also please take a moment to review the partner guidelines here. Specifically noting the section "Identify yourself as a partner" : Identify yourself as a partner: Make sure the user is aware you are affiliated with a partner company; for example,…

Hello @Steven Quintanilla , The data pull into sheets from Jira is a live data view, so any time you import the data it is intended to be overwritten as a full refresh of the source items, and there is not an option to append data from the data pull. So as a workaround here you should look at the functionality in google…

Hello @Otto Van Straaten , Using the work logged or field changed to trigger with the values for the work log, the entries for work logs are independently stored item are not tracked in Jira as a field change history item due to how the work log is stored as a specialized item apposed to a direct field value. So to get the…

Hello @Francesco Mantovani , Yes, it is available in Cloud. Go to your dashboard, select add a gadget and the list can be narrowed down by selecting the "Jira" gadgets grouping. Make sure to select the "Show All" option at the top of the listing if the gadget directory is only partially loaded. You can also narrow down the…

Hello @rrifafauzikomara , You can go to the Board setting and set the Swimlanes to Stories and the board will display the parent issue that has subtasks as a swimlane, with the stories without subtasks as uncategorized cards It will show up like this: Regards, Earl

Hello @Yellalingh Margonda , I would be happy to take a closer look at this for you, but it appears that the screenshot containing the additional details failed to upload, and I can only see a broken image thumbnail. can you please reupload the image to a reply and/or describe the formatting and error you are receiving.…

Hello @sampada.biradargoudar , Agile methodologies by design do not look at an individual's actions and are solely focused on team success where the team succeeds and fails as a whole. To align with Agile the defaults should in no way to view a single team member's burndown. Check out the following threads with similar…

Hey @PatrickC , Ok Yes, I definitely missed the mark, and a big thanks for the update and clarification. I'm glad to hear you got a workaround and an additional thanks for sharing it, as I am sure it will help someone else out that finds this post with a similar question. Regards, Earl

Hello @Vishwajeet Chhikara , Thanks for reaching out and the behavior you are seeing looks like there is possibly an automation rule or workflow post function clearing the remaining estimate. If the action is simply editing the Original estimate that triggers the action go to the project settings > Automation and look if…

Hello @Gokul Pradheep , Ultimately a required field with a NULL value will occur when a field is changed to be required or added to a project after a project already has issues present that do not have a value in the field, so the issues that do not have a value should not impact future and existing open issues, and would…

Hello @PatrickC , Thanks for reaching out and I am a little unsure of exactly what you are looking for, please clarify if I missed the mark with the following. But looking this over it sounds like you are trying to set the due date based on a value selected in the custom field that is type "Checkboxes", the big question is…

Hello @Melanie Gremmer , Thanks for reaching out, and updating an issue via CSV is covered in the Documentation "Import data from a CSV file", noting the following: Updating existing issues To update existing issues, your CSV file needs to contain a column that maps to Issue Key. If an issue exists for a given key, it will…

Hello @keshav_goyal0212 , The percent complete progress bar under the epic in the roadmap view is the percent by status Issues that are in a status that is in either "To Do", "In Progress" or "Done". Where the % visible on the Epic and Feature bars on the roadmap is calculated by dividing the total accepted effort based on…

Hello @Julio Banegas , That is a great idea to add in the additional data as a subfield option for the SLA fields. I created the following Feature request for some follow up, please make sure to add your vote and drop some comments on the request if there is anything else you can think of to improve on this, as well as how…

Hello @Rafal Sojka , You can find the entire list for all classes here: * https://docs.atlassian.com/software/jira/docs/api/8.1.0/allclasses-noframe.html And the cascading select list is broken out into a few different sections, and is split down into the following: * CascadeOptionFunction * CascadingOption *…