Danut M _StonikByte_ Atlassian Partner

Hi @William, If I understood correctly, your Deliverable issue type is above the Epic level and your goal is to "see from Delivery down to lowest level". If you are open to try a plugin, our Great Gadgets app offers some dashboard gadgets that can display issues by their hierarchy. Work Breakdown Structure gadget can…

Hi @Murali Ganesh Chitrothu, Welcome to the Atlassian Community. Jira provides solid reports for sprint tracking that you and your team can use to visualize sprint progress. However, for stakeholders, a concise one-page sprint report containing all the key metrics is often more effective to share at the end of a sprint. My…

Hi @Yvette Nash, Why is the native Jira gadget not sufficient for your needs? Is there specific functionality that it’s missing? If you are open to try other plugins, you may also want to take a look at our Great Gadgets app, which I believe offers everything you’re looking for. It includes a set of powerful, highly…

Salut @Nicolae Victor Rusu, Indeed, visualizing sprint progress through the Jira's Sprint Report is not so handy when you have multiple teams. My advice is to create custom Jira dashboards with the necessary gadgets for visualizing the team progress. You could create a dashboard for one team, and then clone it for the…

Hi @Suja Sugathan Where do you want this info to be displayed, more exactly? Do you want it on the epic screen, on the task screen, on a dashboard, in a report... Danut.

Hi @gollapudi sidhvi, The fields of type "text" are not available to use in Jira native gadgets. You could try using a field of type single select instead. If you consider the option of using a plugin from Atlassian Marketplace, this can be easily done by using the Pivot Table & Pivot Chart gadget offered by our Great…

Hi @Shivonne, The swim-lanes are not available for all project types; instead they have a group by option on the top-right corner of the board: As far as I can see, you have this option as well; so try using this instead. Danut

Hi @ckopanon, Unfortunately the native Jira dashboard gadgets are quite limited when it is about measuring average time to resolution over 30 days... You could try Jira's Resolution Time gadget configured to group data Monthly. This way, you get the average resolution time displayed monthly, but not necessarily for the…

Hi @田中優貴, Yes, those are portal-users only. Danut

Hi @Peter Göddecke, Welcome to the Atlassian Community. Unfortunately, it is not possible to group items from a board by Priority. If you happen to have our Great Gadgets plugin installed, you can display board items grouped by priority using the Team Wallboard gadget. All you have to do is to configure the gadget to…

Hi @田中優貴, 1. Yes, it is possible to add custom attributes such as department, employee ID, and position for each user portal-only user. But the management of these attributes will be performed in Customers tab of the JSM project(s), not in User management. See…

Hi @Saleem Raza, Welcome to the Atlassian Community. You can add the dependencies as links to the issues from sprint. For example, if an item from the sprint or product backlog depends on an issue from another Jira project, you can add a link to that issue of type "depends on". If you have the dependencies tracked like…

Hi @Ganesh Kumar Vary, I don’t see a way to do this directly in Jira, other than by using the REST API endpoints. You could eventually try using the Team Members Info gadget offered by our Project Team app, which can display the people from a project along with their project role(s). Danut

Hi @Raheem Pillay, Indeed, the native Jira dashboard gadgets are quite limited when it comes to ITSM use cases.For building effective Jira Service Management dashboards, I recommend taking a look at our Great Gadgets app. It helps you cover many metrics & KPIs specific to Service Desk teams: SLAs, SLA breaches, cycle time,…

Hi @Trudy P Claspill It could be one of those features Atlassian tests on selected instances before rolling them out globally. I see no other explanation... I also hadn’t realized it only occurs on one of my instances. I checked another instance, and indeed, it doesn’t appear there. Anyway, this feature is expected to come…

Hi @Trudy P Claspill, The JQL option is visible to me. Can you please double-check? Danut 

Hi @Ramesh Krishnan, I see no way in doing this by JQL filtering. But you could try other potential solutions: 1. Use the List view available under each project /space to see the epics along with their child issue and status in a hierarchical view. 2. Use an app (plugin) from Atlassian Marketplace. For example, our Great…

Hi @Kshitij Chaudhari, Welcome to the Atlassian Community. Yes, there is a way to see the issues hierarchically in Jira. This can be done on the List view of every Jira project/space. It offers also some filtering/SQL options when clicking Filter. To filter your epics, you can use a JQL like this: issueType = Epic AND…

Hi @Ron Sethman, Welcome to the Atlassian Community! The fact that the Resolution field is empty on some of the issues is due to how your workflow transitions are configured. Review your workflow settings and ensure that the Resolution field is set whenever an issue moves to a Closed or Done status, regardless of the…

Hi @David Martínez López, Unfortunately, I don’t see an easy way to achieve this without using Marketplace apps, as Jira does not provide built-in reports or dashboard gadgets for measuring the time spent between statuses. You could try using the Jira's reports like Time to Resolution or Control Chart, but I'm not sure of…

Hi @Teresa Shellvin, Welcome to the Atlassian Community. Unfortunately, this cannot be achieved using Jira’s native gadgets; the solution would be to search for a plugin on the Atlassian Marketplace. If you are open to trying a plugin, our Great Gadgets app offers a Pivot Table & Pivot Chart gadget capable to display the…

Hi @İclal Aslan, As mentioned already, this is a known issue/limitation of Jira Cloud tracked in JRACLOUD-70150. If you are open to using an app from Atlassian Marketplace, you can obtain the total time spent in epics by summing the Time Spent values of their child items (stories and subtasks) using the Pivot Table & Pivot…

Hi @J S S S Bharath, Unfortunately, Jira’s native gadgets are quite limited when it comes to displaying issues by hierarchy or showing linked issues. At best, you can use the Filter Results gadget with a JQL query that returns the issues within your epics, allowing you to display a simple list of those items (without…

Hi @Zoe N_, I’m afraid this isn’t possible in team-managed business projects. However, if you’re open to using an app from the Atlassian Marketplace, I’d recommend trying the WIP Aging Chart gadget from our Great Gadgets app. This gadget can display issues from a board, filter, or JQL by their age, and it allows you to…

Hi @Namrata Bhomkar, Unfortunately, this isn’t possible using Jira’s native gadgets. The best solution would be to look for an app (plugin) on the Atlassian Marketplace that provides this functionality. If you’re open to trying an app, I can recommend some of the gadgets offered by our Great Gadgets app. Advanced Issue…

Hi @Ben Mathews, Indeed, the Sprint field in search results table shows only the active sprint; the closed sprints are listed under +... But you can use JQL search by sprint field: sprint IN closedSprints() or maybe sprint IN (SprintX, SprintY) This way you will know for sure that the issues returned belong to the closed…

Hi @Ramesh Krishnan, You could use Jira’s Two-Dimensional Filter Statistics gadget to display the number of stories in each epic. But for the sum of story points in each epic you will need a plugin from Atlassian Marketplace, because Jira native tools does not support this. If you want to try a plugin, our Great Gadgets…

Hi @Spike Qiao, Glad to see the gadget is helpful for you! Please try entering the full filter name in double quotes, for example: "my filter". If that doesn’t work, please contact support@stonikbyte.com. Danut. 

Hi @Pratik Acharya, My top recommendation is to use Jira dashboards for tracking the team work and performance. Jira offers some useful native gadgets, but you can add more, depending on your needs, by installing apps from Atlassian Marketplace. A good tool for this purpose is our Great Gadgets app, which offers many…

Hi @Varvara K_, Jira Service Management has a "Time to resolution" field that is automatically calculated. You could try using the Filter Results gadget of Jira configured with a filter that returns the resolved issues. As a result, you will get the issues displayed along with their Time to Resolution on your Jira…