Danut M _StonikByte_ Atlassian Partner

Hi @garth.koppen, You could create dashboards with gadgets that offer the info that you need. Our Great Gadgets app offers all the gadgets needed for creating such overview. But it also depend on what type of projects and the methodology that you use: Scrum, Kanban, SAFe, etc. Just take a look over these blog articles to…

Hi @Patricia Limbu, This can be easily done with our Great Gadgets app. One of the many gadgets that this app offers is the Cumulative Flow Diagram Chart (CFD) gadget that displays the number of tickets from a board or filter by their type. See this as an example: The data can be grouped by weeks and hovering the mouse…

Hi @Fabiano Santana, No need to use Excel. With our Great Gadgets app you can easily measure the time between two workflow statuses for the issue from your board and display it in various ways: as trend chart, as control chart, or as histogram chart. How do you want the information to be displayed? Please look over our…

Buna @Marina Culeasca, This can be easily done with our Great Gadgets app. One of the many gadgets that this app offers is the Kanban Velocity gadget that allows measuring the burned story points per time intervals. For more details see these articles on our blog: * How to track the team velocity / throughput in Kanban…

Hi @Vineela AK , In case you need to see your average Customer Satisfaction Score (CSAT) based on the feedback received via those email surveys, be aware that you can do this with our Great Gadgets app. One of the many dashboard gadgets that this app offers, is the Issue Filter Formula gadget that allows calculating the…

Hi @Koso Odume, Not sure if I understood... Do you want a dashboard for a release that has multiple teams? If yes, this article from our blog might be helpful for you: How to track multi-team or scaled-agile projects (such as SAFe®) in Jira with Great Gadgets app Also, this one, which is more specific to JSM might be of…

Hi @조강표, In case you need to see your average Customer Satisfaction Score (CSAT), be aware that you can do this with our Great Gadgets app. One of the many dashboard gadgets that this app offers, is the Issue Filter Formula gadget that allows calculating the CSAT metric and display it as a number or on a 5-star scale like…

Hi @Devashish Shirolkar, See our blog-post An effective dashboard for Service Desk and Customer Support teams in Jira Service Management. It shows you the essential metrics and charts that you can track for your service desk teams and how to implement them in JSM. If you have additional questions, please contact us at…

Hi @Johnny Wong, See our blog article about How to track multi-team or scaled-agile projects (such as SAFe®) in Jira with Great Gadgets app. This might help. If you have additional questions, please contact support@stonikbyte.com. Thank you, Danut M. 

Hi @Mathis Le Roux, This might be due to the fact that those gadgets are not wallboard-compatible. If you need gadgets that support the wallboard mode, you could try our Great Gadgets plugin. It offers many gadgets that you will find useful, all being wallboard compatible. If you have questions, please don't hesitate to…

Hi @Mathis Le Roux, This might be due to the fact that those gadgets are not wallboard-compatible. It is not related to a browser... See also my full answer. Thank you, Danut M. 

Hi @maximilian_lieder, Why would you create a burndown chart for every issue? The burndown is usually for the entire project, team or sprint... Anyway, you can do this by using the Release Burnup Burndown Chart gadget offered by our Great Gadgets plugin. This gadget is based on a filter, so you can create a filter that…

Hi @Kiruthika Jayakumar, Not sure why those sprints are not visible in the report, but as an alternative to the Jira reports you could try our Great Gadgets app., which includes a Team Velocity Chart gadget that is highly configurable and more comprehensive than the Jira report. This app offers many other gadgets that you…

Hi @Ayush Lawania, Once you create the filters based on the JQL provided by @Trudy P Claspill, you could use our Great Gadgets app to make those numbers visible on your dashboard. One of the many gadgets that this app offers is the Advanced Issue Filter Formula gadget, that allows applying math formulas (count,…

Hi @Nagireddy Pushyami, Thank you for posting. This error seems something specific to your environment. It could be a permission problem or wrong configuration somewhere... Please open a ticket in our support portal or contact support@stonikbyte.com, so we can take over this case. Regards, Danut M.

Hi @Visa Kask , Try our Great Gadgets app. Some of the many gadgets that it offers can configured to calculate the average time between issue creation and the moment it was moved to a done-category status or to a specific status (resolved). The result can be displayed in various ways: as control chart, as trend chart or as…

Hi @Lori Harris, Yes, you can do this with our Great Gadgets add-on. With the Issue Filter Formula gadget you can calculate and display the average satisfaction score (CSAT) and display it on your dashboard as a number or on a 5-star scale, like this: With the Advanced Issue Filter Formula gadget you can do many other…

Hi @Sonali Sarkar, Yes, you can do this our Great Gadgets add-on. One of the many gadgets that it offers is the Advanced Issue Filter Formula gadget, which allows applying math formulas over the issues from up to 6 filters. You could use this to calculate percentages like defect leakage. Being based on filters it gives you…

Hi @Martin, Try our Great Gadgets app. It can help you display these numbers on a Jira dashboard, which you could then share with your managers. With the Issue Filter Formula or the Advanced Issue Filter Formula gadgets you can sum-up and display the logged work as in this example. This app offers many other gadgets that…

Hi @Ahmed Dahy, This can be easily done with our Great Gadgets app. One of the many gadgets that it offers is the Cycle Time Trend Chart, which can be configured to calculate the average time between issue creation and the moment it was moved to a done-category status (resolved). The data can be grouped by one (ore more)…

Hi @abhardwaj, To build a strong dashboard for Jira Service Management, see our blog post: * An effective dashboard for Service Desk and Customer Support teams in Jira Service Management. It describes the essential metrics and charts that you should have in place for effectively tracking ITSM projects or the work of…

Hi @mayurpandya1993, My advice is to use dashboard(s) because they can be configured as you want, you have all the info centralized in one place, and you can share them it with the team or management and they are in real-time. Alternatively, you could build custom reports in Confluence. See article on our blog with…

Hi @Ashima Bhatia, You could try our Great Gadgets app. One of the many gadgets that it offers, is the Cumulative Flow Diagram (CFD) chart gadget that displays the number of issue grouped by their status. This way you will see not only the number of issues in every status, but also the trend over time. The gadget is based…

Hi @Rahul A Reported vs Resolved chart might be better than JQLs. If so, see our blog article for how to add it to your dashboard: A powerful Reported vs Done chart for Jira dashboards. Thank you, Danut M. 

Hi @Jouni Riimala, You could try the Work Breakdown Structure (WBS) offered by our Great Gadgets app. It allows displaying issues from a Jira filter in a tree structure (Epic > Stories, Tasks > Sub Tasks) along with their status for an easier tracking and visualization. If you have Advanced Roadmaps installed, it can…

Hi @Karl Hamilton These kind of numbers and percentages can be easily calculated with the Advanced issue Filter Formula gadget that our Great Gadgets app offers. This gadget allows applying math formulas against up to 6 Jira filters and display up to 6 results. This app offers many other gadgets that you will find useful.…

Hi @Bea Tea, It looks like you team now follows a Kanban approach, when you release when something is ready to be released, maybe multiple times per day. You could use a Jira dashboard like the one described is this article to track the work of your team. Danut. 

Hi @brittnee, Try our Great Gadgets app. One of the many gadgets/macros that it offers is the Team Wallboard gadget that allows you to display your Jira board in Confluence. It is highly configurable, you can adjust the colors, supports quick filters and swimlanes. The app offers many other gadgets that you will find…

Sorry, I am confused by the terms used: PI and POR. Could you please clarify what their meaning is? Thanks, Danut M. 

Hi @Kieron L. Jones, You can easily do this with our Great Gadgets app. One of the many gadgets that it offers is the Advanced Issue Filter Formula gadget that allows applying math formulas on custom filed from up to 6 filters and display up to 6 results. Here is an example: This app offers many other gadgets that you will…