Danut M _StonikByte_ Atlassian Partner

Hi @Krishna Raghavarapu In addition, by saving the above JQL as a filter, you could configure the Issue Filter Formula gadget (or Advanced Issue Filter Formula gadget) offered by our Great Gadgets plugin to display the COUNT of the issues from this filter; this way you will have the number of tickets assigned yesterday…

Hi @Denali Lumma, As an alternative to the limited Jira reports, you could try our Great Gadgets app, which offers a Team Velocity gadget that supports issue count, is highly configurable and offers more functionalities. This app offers many other gadgets that you might find useful. For example, you can aslo display sprint…

An Advanced Issue Filter Formula gadget was added some time ago in our Great Gadgets app. With this gadget you can display math formulas results based on up-to 6 filters. Thank you, Danut M.

You can use a JQL query like this with the IN clause and the sprint ids (or names) separated by comma: Does it help? Danut.

Hi @Olawale Fashola, Not sure if this is possible. But why do you need this?! Thank you, Danut M.

Hi @Malisha Thapa, Are these gadgets from a Jira plugin or are they Jira native gadgets? If they are from a plugin, please check if the plugin is still installed and enabled (Jira Administration > Apps > Manage Apps). If want to build a powerful dashboard for your Support team, please also consider this post from our…

Thanks @Ditte Simard for mentioning our app as a potential solution. Indeed, with our Great Gadgets app you can display a chart for each team in both Jira and Confluence. If you have Jira Server / Data Center, you can import the gadgets in Confluence. Not sure what loading issues is @Ditte Simard referring to. We are…

Hi @adamea, This is possible with our Great Gadgets app for Jira. With its Issue Filter Formula gadget you can display the Average Satisfaction Score as a number or on a 5-star scale. With the Advanced Issue Filter formula gadget you can make all kind of calculations against the Satisfaction field of Jira Service…

Hi @Adelson Smania, This might be possible with our Great Gadgets app. With the Issue Filter Formula and the Advanced Issue Filter Formula gadgets you can calculate and display the result of math formulas (SUM, COUNT, AVERAGE, etc) against field of issues from Jira filters. For this particular case, you could create a…

Hi @Remy Levi, Not sure about this specific question, but if you plan to create a dashboard for Jira Service management you might find this article useful: An effective dashboard for Service Desk and Customer Support teams in Jira Service Management. Regards, Danut M.

Hi @Steve Goodwin, You could try the Cumulative Flow Diagram gadget offered by our Great Gadgets app. It supports grouping by status category, and you can see the trend in time. This app offers many other gadgets that you will find useful. If you have questions, please feel free to contact support@stonikbyte.com. Thank…

Hi @vashim shekh, Our Great Gadgets app for Jira and Confluence offers a Cycle Time Trend gadget that help you to answer these questions: * We need a report that will show us the average amount of days it takes a ticket to go from To Do status, to Done * We also need to know how many days it takes to go from In Progress to…

Hi @venkatesh bojja, You could try also with our Great Gadgets app. With the Sprint Burnup Burndown Chart gadget that it offers, you can access all the past sprints. Perhaps it display the charts correctly, and this is just an issue in the Jira report data. The gadgets offers also a sprint report, similar to the one of…

Hi @Vitalii Kostyrka, You could try our Great Gadgets app instead. With the Sprint Burnup Burndown Chart gadget that it offers, you can access all the past sprints. The gadgets offers also a sprint report, similar to the one of Jira. This app offers many other gadgets (for Scrum, Kanban) that you might find useful. If you…

Hi @Johnny Wong, My recommended approach is to use Jira dashboards. The dashboards are very useful because they can be customized and you can have everything centralized in one single page for each team or for the entire project. There are many apps that offer dashboard gadgets for fulfilling your needs. See below some of…

Hi @John Hannah, You best option here is the Sprint Burnup Burndown Chart offered by our Great Gadgets app. It offers an option to include the subtasks and supports calculation by time estimates. This app offers many other gadgets that you might find useful, with support for subtasks and time estimates: velocity chart,…

Hi @Mayur Gaikwad/Tech PMO, No, this cannot be used for tickets. Danut.

Hi @Tonja Davis, It might be a permissions problem. Perhaps those people cannot access the agile board or they don't have access to the Jira projects. Check the project permissions. Alternatively, you could try the Team Wallboard gadget offered by our Great Gadgets app. It can be used in Confluence as well. The app offers…

Hi @Mayur Gaikwad/Tech PMO, With our Project Team plugin for Jira you can create profile custom fields (like Manager or Reports To), and based on these fields you can generate organizational charts like this. I hope this helps. If you have questions, please contact us at support@stonikbyte.com. Thank you, Danut M

Hi @Raj Amit, Your best option is to use the Release Burnup Burndown gadget offered by our Great Gadgets plugin, which is based on a filter. All you have to do is to have a filter with the issues of all your squads and you will have the burndown in a minute. For details on how to do it, have a look on this blog…

Hi @Frankyzhou, As an alternative to the Control Chart from Jira, you could try the Control Chart gadget offered by our Great Gadgets app. It is similar to the one from the Jira reports, but much more configurable and flexible. With this gadget you can visualize the issues resolved in a certain time-period (let’s say, last…

Hi @David Verbeure Try our Great Gadgets app. It offers many gadgets, including some that allows you to calculate the cycle time, lead time or time between two statuses (like "in progress" and status "follow up"). Calculation can be in Hours or Days. You can have the result displayed in various ways: Trend Chart, Control…

Hi @Qin Zhang, Try our Great Gadgets app. It offers many gadgets, including some that allows you to calculate the cycle time (from in progress to done), lead time (from creation to done) or time between two statuses. You can have the result displayed in various ways: Trend Chart, Control Chart, Histogram Chart. See more…

Hi @Paul Wiggers, Have a look on this blog post An effective dashboard for Service Desk and Customer Support teams in Jira Service Management. Here you will find useful gadgets for tracking metrics you mentioned plus some others (like CSAT, for example). Most of these gadgets are from our Great Gadgets app. If you have…

Hi @Michele Bazzani, With the Issue Filter Formula and Advanced Issue Filter Formula gadgets offered by our Great Gadgets app, you can apply various formulas against the Satisfaction field and display the result on your Jira dashboards or Confluence pages, in different ways (as number, or on a 5-start scale). The gadgets…

Hi @Ilaria, With the Issue Filter Formula and Advanced Issue Filter Formula gadgets offered by our Great Gadgets app, you can apply various formulas against the Satisfaction field and display the result on your Jira dashboards or Confluence pages, in different ways (as number or on a 5-start scale). The gadgets are based…

Hi @Manuel Solans , With the Issue Filter Formula and Advanced Issue Filter Formula gadgets offered by our Great Gadgets app, you can apply various formulas against the Satisfaction field and display the result on your Jira dashboards or Confluence pages, in different ways (as number or on a 5-start scale). The gadgets are…

Hi @Daniel Witcher, With the Issue Filter Formula and Advanced Issue Filter Formula gadgets offered by our Great Gadgets app, you can apply various formulas against the Satisfaction field and display the result on your Jira dashboards or Confluence pages, in different ways. This app offers many other gadgets that you can…

Hi @Deepak Kumar, With the Issue Filter Formula and Advanced Issue Filter Formula gadgets offered by our Great Gadgets app, you can apply various formulas against the Satisfaction field and display the result on your Jira dashboards or Confluence pages different ways. Clicking a value in the gadget will open the Jira issue…

Hi @Cedric_DEVAUX, With the Issue Filter Formula and Advanced Issue Filter Formula gadgets offered by our Great Gadgets app, you can apply various formulas against the Satisfaction field and display the result on your Jira dashboards or Confluence pages, not as a pie chart, but in other ways. This app offers many other…