Danut M _StonikByte_ Atlassian Partner

Hi @Rashna Engineer, The Jira report is limited to 7 sprints, so you cannot display more. But you can display as many sprints as you want by using the Team Velocity gadget offered by our Great Gadgets app. It works with any type of estimates, supports sub-tasks and offers advanced metrics (like scope change, added,…

Hi @Arnold Infant, This could happen when a new column was added to the board and it became the last column. So please check if the last column of the board is the Done column, having the done statuses mapped on it. As an alternative to these limited reports, you could try the Team Velocity gadget offered by our Great…

Hi @Lucas Ferreira, As far as I know Jira does not provide such gadgets. But this can be easily done by using some of the gadgets offered by our Great Gadgets app. For example, with the Issue Filter Formula Gadget you can display the COUNT, SUM, MIN, MAX, AVERAGE etc for the issues and a numerical field of these issues…

Hi @Rachel Frechette, Our Great Gadgets plugin offers many gadgets for tracking projects in Jira Service Management and Jira Software. Have a look over this article: https://community.atlassian.com/t5/App-Central/An-effective-dashboard-for-Service-Desk-and-Customer-Support/ba-p/2360369 As you will see, the app covers those…

Hi @Fahad Sarwar By using our Great Gadgets app you can track all your projects in a single gadget. The Release Burndown Burnup Chart gadget offered by our app can be used as a cross-project burndown / burnup, thus showing the amount of work done and work remaining at the global level. In addition, it can forecast the ETA…

Hi @Karim Mohamed, You can measure the SLA for each team/department by using the gadgets offered by our Great Gadgets app. See this article: https://community.atlassian.com/t5/App-Central/An-effective-dashboard-for-Service-Desk-and-Customer-Support/ba-p/2360369 For example, with the Control Chart gadget you can display the…

Hi @Arnold, Ryan, I see the two filters, but what is the metric in question and what is the calculation formula behind that metric? Jira is limited when it is about such calculations. But the Advanced Issue Filter Formula gadget offered by our Great Gadgets app can be best the solution for your need. This gadget allows you…

Hi @Vishal Biyani, That gadget is only available for JSM. If you need a filter count gadget, be aware that our Great Gadgets app offers various gadgets that can calculate the count and other formulas like SUM, MIN, MAX, AVERAGE or combinations. Issue Filter Formula Gadget - can calculate COUNT, SUM, AVERAGE, etc. Can be…

Hi @Sharath Moolya, 1) Jira dashboards do not support tabs. But what you could do, would be to create multiple dashboards like in this example: And every dashboard will have the necessary gadgets in-place. In term of gadgets you can use the Jira's default gadgets and the ones offered by our Great Gadgets app - a powerful…

Hi @Bogner, William Benjamin, A good option would be to create a Jira dashboard will all the necessary gadgets on it for tracking the metrics you want. And then, to print this dashboard as a PDF for being shared with management. You can build your dashboard by using the Jira's gadgets plus gadgets offered by Jira apps like…

Hi @Carrie Pickering, Try to identify what issue(s) are causing the difference. Look at those issues specifically (check their history, status, story points, sprint) to see where the difference could come from. Look also at the Sprint Report, Velocity report and Burndown Report, which could help you identify the problem.…

Hi @Chris Hall, The "parentEpic" is the epic itself. A filter like this "parentEpic = EPIC-1" should return all the issues under EPIC-1 (stories, tasks and sub-tasks) and the epic itself. What happens if you run this filter in Jira: parentEpic = ARDCB-163 Does it return all the issues under epic ARDCB-163? Danut

Hi @Vruti Thakkar, As far as I know it is not possible to extend the user profiles in Jira; custom fields can only be added to issues. Automation does not help in this case. Danut. 

Hi @Nick.corby, This seems completely messed-up. Perhaps you should contact Atlassian Support and ask them to investigate these issues. As an alternative to this, you could try the Pivot Table & Pivot Chart gadget offered by our Great Gadgets app. It allows you to generate all kind of statistics (by multiple fields) and…

Hi @Vruti Thakkar, Try our Project Team app. It allows you to extend the Jira user profiles by adding user custom fields of various types. You can start with a 1-month free trial. If you have any questions, feel free to contact us at support@stonikbyte.com. Hope this helps. Danut.

Hi @Stuart Wicks, In term of tracking progress at team or project level, you could create custom dashboards in Jira for each team/project. Have a look over this article: https://community.atlassian.com/t5/App-Central/An-effective-dashboard-for-Service-Desk-and-Customer-Support/ba-p/2360369 Hope this helps. Danut.

Hi @Dimple, What you could to is to configure your project(s) to allow only Epics, Stories and Sub-task (so disable Bug and eventually Task issue types for your project). And then, add a new sub-task issue type named "Bug". It might not be possible to use this name, because a parent issue type "Bug" already exists in the…

Hi @Chris Hall, This should work with Jira Issues macro or Filter Results macro. I just tested with a JQL similar to yours and they show all the items under the epic. Another way to display this info, is to use the Work Breakdown Structure (WBS) macro offered by our Great Gadgets app (perhaps you already have it, otherwise…

Hi @Cristiane Gonçalves, Jira does not offer such report. But you could try using the WIP Aging Chart gadget offered by our Great Gadgets app. It splays the issues from a board by their current board column or status (x axis) and their age (time in that column or status). The gadget offers a detailed report with all the…

Hi @Ander Baher Project Ops, What gadgets are you trying to use in your dashboard, more exactly? You could try the gadgets of our Great Gadgets app. For example, the Pivot Table & Pivot Chart gadget let's you create multi-dimensional tables and charts based on custom fields of various types. Also, Issue Filter Formula…

Hi @Sherly Fratista, It is not possible to have Tasks with Sub-tasks in different projects. But, instead of Task > Sub-Task you could use Epic > Task relationship because you can add tasks from different projects to epics. This means to use Epic instead of task and Task instead of sub-task. Not ideal, but might be a…

Hi @Rahul Wattamwar, These gadgets are provided by an extension (app) for Jira Cloud. You can install them from here by clicking the Try it free button. They work for free for 1-month (enough for you to test them). Then, a payed subscription will be required. Hope this helps. Danut. 

Hi @Markus, Try also the gadgets offered by our Great Gadgets app. They work with a filter or JQL as data source. By using the Issue Filter Formula gadget you can display the Average Customer Satisfaction Score for the issues in a filter - in your case the ones created last week. The result can be displays in various ways.…

Hi @Mike Oragwa, Try the following: - check to see if the issues were added to sprint after the sprint started - check if the story points were added to issues after the sprint was started - check if the story points were added to issues after the sprint was closed - check if the issues were resolved before the sprint…

Hi @Rahul Wattamwar, You can easily do this with the gadgets offered by our Great Gadgets app. For example, by using the Kanban Velocity gadget you can display a chart by bug fixed per month along with the fixing ration (velocity). You can also do this by using the Pivot Table & Pivot Chart gadget offered by the same app.…

Hi @suvarna dixit, Do you want this for each individual story, or a global statistic for your stories of a project/team/release? Danut

Hi @Amitava Chattopadhyay, Such level of customization is not possible in Jira dashboards. But instead of dashboards, you could create pages in Confluence, which can be customized in the way you want. Jira's gadgets are all available in Confluence as macros. Eventually you can install additional apps like our Great…

Hi @Amitava Chattopadhyay, Such level of customization is not possible in Jira dashboards. But instead of dashboards, you could create pages in Confluence, which can be customized in the way you want. Jira's gadgets are all available in Confluence as macros. Eventually you can install additional apps like our Great…

Hi @Chacha20, Not sure why that issue type is not listed. You could eventually open a support ticket with Jira's support team and ask why this happen. Also, instead of this limited report, you could try the Cycle Time Control Chart gadget offered by our Great Gadgets app. This gadget is more advanced and flexible than the…

Hi @Sven Horner, You could to open a support ticket with Jira's support team and ask them why this happens. Also, a better alternative to this Jira report would be the Team Velocity gadget offered by our Great Gadgets app. It is more advanced, works with any type of estimates, can count sub-tasks, offers additional metrics…