Tanguy Crusson Atlassian Team

@Laura Friedman I gave you more details in the other post @Len Bergman in your case I can see you don't have payment details on file (credit card) for Jira Product Discovery (step 8). Is that correct?

If anyone else if facing the same issue, please double check step 8: if you don't have billing details (a credit card on file) - even if you already have it for other Jira products, then your standard trial will be automatically deactivated after the 14 day trial. This is because Atlassian is currently moving to a new…

Here's what we're seeing on file: * june 3 - you were warned you did't have payment details on file (credit card) * june 7 - trial ended, no credit card on file, deactivated * june 7 - reactivated * June 8 - you were made billing contact - is that when you added the credit card? So we believe you're back on track and hope…

@Laura Friedman @Len Bergman shit, that's no good! We apologize for this - we're investigating, that's definitely not meant to happen. We'll get to the bottom of this. In the meantime, Laura I shared a link with you in the other post you wrote so you can book time so we can get you back on track

hi @Laura Friedman are you still facing this issue? I double checked and I see you have a credit card on file (that's usually the problem behind this) and you started the trial for the standard plan yesterday - things look OK on our end. If you're still in trouble, can you please book time here so we can help you out?…

Hi, this will be possible when we add JQL support for filtering. It's already happening (as part of the work to ship the "stakeholder" features) but might take some time before it gets to view filters. 

Hi @Jerry O'Sullivan , it's something we'll eventually do when we support custom issue types, but isn't planned in the short term yet.

1) not at the moment - it's all or nothing 2) It's like any other multi-line text field 3) We don't publish timelines for new features - but we are getting close to an early preview for a subset of users. Will share more about this when it's ready 4) that is correct. We're going to look at this again after we release the…

@Blake Elliott the beta is ending on 17 August. After that you will only have the free plan (up to 3 creators) and the standard plan. You need to move to one of these plans before then, or it will just stop working (and ask you to upgrade to the free or standard plan). We're not going to automatically move you to one of…

@Krishna Vempati that typically happens when the "site-admins" user group is automatically given access to the Jira Product Discovery product. Site administrators are able to remove that, from admin.atlassian.com. 

@Juan Besa first we had to turn on the feature for you. It's done. 

Hi @Ryan Gordon This feature is meant to be used for understanding the relative importance of ideas/opportunities by stakeholders, at a point in time. For example, at the start of a planning cycle, you create views with a pre-selection of ideas, one for each stakeholder group, and a corresponding voting field for each,…

@Len Bergman I can see that your license of Jira Product Discovery has been suspended - which would explain that. There are 2 possible reasons: * An administrator has suspended the license * You signed up to the standard edition but did not enter a credit card number in the billing section (the system would have sent…

Done. for anyone asking later: once I press "like" it means it's done

@Caroline Tatam I'm sorry I just saw this message! Did you solve it with support? This happens if you are a site administrator but not a billing administrator. There are 2 ways to resolve this: * You can ask someone who can manage billing to do the upgrade or make you a billing administrator * or you can contact Atlassian…

done

Thanks for the feedback @Matt Jones 

Hi @Omer Meshar , there are a few issue link types that are reserved by the tool. One of them is "is idea for/is insights for". When you paste a link to a Jira issue as an insight in an idea in Jira Product Discovery it creates a link between these 2 issues. But it only shows up in the "insights" section in the idea. (we…

Anecdotally, we saw that teams start using Jira Product Discovery because of this delivery integration, and we see it as a great way to get people interested in trying the product. But we want to try and recommend more sustainable ways to manage stakeholder expectations wherever possible after that 🙂

Thank you for the context @Katja Arendt ! that's super helpful

Hi @Ryan Cush , yes you can: fields > create a field > select the type "Date" All new date fields are like that

done.

@Bill Sheboy site administrators can manage the project settings (including the access screen) without needing to be explicitly added to the list of users in the access screen. 

Yes @Boleslaw Nowak , you're right, it's a current limitation we plan to address

Hi @Justin Koke , great to hear from you, and congrats on the new role! I hope you're having a blast there. I've just turned it on for you. Whenever's good for you I'd love to chat, it's been forever.

Yes, in the first option

@Saskia Hoppe can you please try "Product access" as per the screenshot that @Amanda Barber shared earlier? 

@Laura Friedman I think you may be referring to the ability for contributors to create ideas? If so, then that's step 5 in the instructions on this post. 

@Michael Schmidt Linneberg you can now move ideas between projects but it has limitations we're planning to address in another iteration. Here are your options today: * Go to top navigation bar > Filters > Advanced issue search. * Search for the ideas you want to move * ... > bulk move * This moves the ideas and preserves…

@Martin what is your site URL? (xyz.atlassian.net)