Charlie Misonne Community Champion

Hi Adarsh, No you can't change that behavior I"m afraid.

Hi Kim, A possibility is that someone configured a filed as mandatory on the Jira side and you're not including that field in the request. In the REST documentation you will see a example of a 400 response with a response body where the field priority is required.…

That's odd, are you sure that first screenshot is from a Jira Cloud instance? Does the URL end in atlassian.net? Because to me it looks like an older server instance where the visual markup was only visible after saving.

I think you need to check your firewall because this works for me:

You could also try this: smtp-relay.gmail.com but I think it only works for companies with Google Workspaces.

Ok you're probably on th free version of automation. On this page you will read project admin access is not available in the lite (free) version.

Hi, welcome to the Atlassian Community I don't think it's a common practice for Atlassian or other vendors to explain how to exploit a vulnerability exactly. There can always be customers on unpatched versions even if a patch has been provided years ago.

Yes that's possible. But it has be adapted in some configuration files and you will need to reapply the changes after each Confluence upgrades. Here is a guide: https://confluence.atlassian.com/confkb/how-to-adjust-the-session-timeout-for-confluence-126910597.html

Ok so you are not on a cloud instance. I was not aware of that. But anyway, the option should exist on a data center instance as well. Here is how it looks on a DC instance for me: What's your Jira version and are you on server or data center? And what version of Automation are you using (version number + Lite or paying…

Have you tried selecting the secure smtp option in the protocol field? You can also try port 465. Try the multiple combinations of Protocol and 587/465 port. I don't have a Jira server where I can test this at the moment. I think you also need an https://support.google.com/accounts/answer/185833?hl=en in gmail but the…

Hi Yazan, Please be aware that community members are not able to access the links you posted. If you really need Atlassian to look inside you environment you will need to create a suppor ticket (not on the Community) and Atlassian will ask for your approval to access your Jira. That being said: some worfklow edits are not…

Hi This is probably a network/ firewall issue. I don't think the port for gmail smtp is 25. I found Gmail's SMTP settings on https://support.google.com/mail/answer/7126229?hl=en Try enabling the TLS checkbox and use port 587 You'll also have to make sure your firewall allows connections to that port

Hi @alice lowah I don't think the screenshot in your answer is from the right page. It should look like this: To get there: gear icon (settings) -> System -> Automation Rules (bottom left)

Hi Sanjay, welcome to the Atlassian Community! I don't think there is a specific REST endpoint for that but you could try the one documented on https://docs.atlassian.com/software/jira/docs/api/REST/8.18.2/#customFields-getCustomFields

Hi Soňa, Every project has a field configuration scheme which specifies the field configuration for each issue type. Often every issue type has the same field configuration but in your case you will need to change this. * Create a new field configuration (best would be to copy the current one) * Make the Platform field…

Hi Mark, The community members will not be able to troubleshoot your account as we don't have access to your environment. For technical issues you can contact Atlassian Support. But as your colleagues are getting emails I doubt the issue lies in your environment. First of all you should check for obvious issues: * Check…

Hi Alice, Via the automation's global configuration you can enable/ disable project rule creation for project admins. You'll find more information on this page: Permissions for project automation. This documentation is for Jira server but the same goes for Cloud (not sure what you are using).

Ok I haven't used that method myself. I think you should look into what @Leo replied.

Hi Shilpa, With HTML script I assume you mean javascript? You could use javascript to fetch the custom field value via the REST API of Jira. But if I'm not mistaken custom JS does not work properly anymore in more recent version of Jira. I haven't tried it in a while. Is there any reason you need to do this in a message…

I think you might be confusing the cloud and server documentation. As you mentioned version 8.13.0 I assume you are on a server instance. I adapted the tags of your post. This is the server documentation for your version: https://docs.atlassian.com/software/jira/docs/api/REST/8.13.0/#api/2/workflowscheme And according to…

Is this the only error you get? I'd expect more errors higher in the log files. Can you check that?

Hi Sumukha, Out of curiosity: were you able to identify from where the spaces are being created?

I don't know what country you're from but I'm sure you'll find someone by contacting a company in the partner directory: https://partnerdirectory.atlassian.com/ Any company/ freelancer with at least 1 certified person are listed on that page.

Migrating to Cloud is something you'll have to do yourself or by involving an Atlassian Partner Company. Basically you have 2 options: * Using the migration assistant app. This is an app you can install in your Jira server instance (in some versions it is preinstalled) * Perform an XML export import Option 1 is better when…

Hi Sam, Welcome to the Atlassian Community! No that can't be done. Dashboards do not belong to a single project. They contain gadgets and every gadgets uses a JQL filter. That JQL filter can contain search results of multiple projects. Note that users can only see issues in projects they have access to. So no need to worry…

Jira can be: Jira Software, Jira Service Management or Jira Core. You have Jira Software so you definitely have Jira. I'm not sure what you mean with "we were told we do not have jira". Did you get in touch with Atlassian Support about this recently? I would expect them to tell you the 10 users licenses can not be upgraded…

Hi, thanks for creating this community question. Is Atlassian willing to sell you a new Jira server license? Because from what I remember upgrading from a starter license (10 users) is not possible anymore since 2 FEB 2021. And from 2 FEB 2022 upgrading the other tiers will not be possible either. Are you aware server…

Hi @Bjørn Sigurd Johansen This is the Atlassian Community where volunteers answer questions. It is not the official Atlassian Support channel. That means there is a chance your question is never answered unfortunately. And as far as I know Atlassian does not provide dedicated support for their Sourcetree solution so you'll…

Hi Candy, When you remove a user all their tickets will remain in Jira. No need to worry about losing data when removing/ deactivating users. * Click the gear icon -> user management * Find the user * To revoke access:* Click the 3 dots next to the user * Select "revoke site access" * This will keep the user and deactivate…

Hi @chuanSun, welcome to the Atlassian Community, I don't really understand your issue. Are you tryging to get a workflowscheme? In that case you should specify the ID. Or are you trying to create one? Also: make sure to include the context path in your URL. So if your jira runs on: https://yourdomain.com/jira the full URL…