Charlie Misonne Community Champion

Hi Raphaël, Out of the box there is no planning possibility on Jira other than planning items in a specific sprint. You could also have a custom setup and use a date field to plan when something can be started with. But that's obviously not what you are looking for. In the past I have used the Tempo Planner app. By drag…

Hi! There 2 main reasons for this I can think of: * Workflows can be customized and can be different in each project or even for each issue type * Columns can contain multiple statuses. E.g. the "Open" column could contain the "open", "new" and "reopened" statuses If you have a large workflow managing the boards can take…

Hi Lisa, If you want to display the time in the current status in the search results I'm afraid that's not possible. The data exists but Jira does not show it as such. It is available in the control chart erpot for example. Some plugins can also show it or you could use custom scripting but I understand you want none of…

Hi @ASHIL JACOB T J Everything depends on the workflow of that user story because workflows are typically customized differently in each organization by your Jira admin. The status change (transition) must be allowed in the workflow. Check your workflow or talk to your Jira admin if it's not you to understand your wokflow…

Hi Vamsi, I think Arnd got that informaiton now but he was also wondering about why the out of the box Confluence action is so limited.

yes I think so. But to be sure you'd have to make a full comparison of each action, trigger and condition. I could not find an overview of that. 1 important difference: multi project rules count towards your monthly run limit on Cloud. This is not applicable on DC. Automation service limits 

I agree, the create Confluence page action is very basic and does not honor the tight integration between Jira and Confluence we often hear about. There is of course a feature request to improve this: AUTO-64 

Hi Stefano, You marked your question with confluence-server. That means you are using your own hosted version of Confluence right? If your network and disks can handle the uploads you don't need to worry about it.

You're welcome! Please mark it as accepted if it solves your question. Or don't if you need more info.

This would be a good workaround but unfortunately the Create Page action in automation does not allow you to specify the content of the page. You can only create an emty page or choose a template to be used. But no content... But you could create the page with Jira automation and then update the contents with the REST API…

Hi Gareth, Every Jira Service Management project has its own Customer Notifications in the project settings. One of the triggers to send a notification is the Public comment added event. You can enable/ disable it easily for the period of time you need it. That's the easiest way and I don't have another way to recommend in…

I'm really glad I stumbled upon this podcase via the Kudos program. Just started episode 1. Another interesting podcast while commuting :-)

Hi @sluis I found a feature request that has been closed as "won't fix": BCLOUD-18559. Someone raised a new request here: BCLOUD-21675. You can vote on it and add a comment to raise awareness. Personally I doubt it will be implemented anytime soon because that other one was closed in 2022.

Hi Herbert, Yes Atlassian Cloud supports SSO (with SAML) and user/ group provisioning with Azure AD. You need an Atlassian Access license for that. Here is the list with all supported IDPs. Microsoft even has a page about it: Tutorial: Azure Active Directory SSO integration with Atlassian Cloud 

Hi Stefano, By default the max file size is 100MB but you can change that. As far as I know there is no limit regarding number of attachments per page or total number of attachments in the entire instance.

Hi Arnd, We are using the create page action to create post-mortem pages in Confluence when an incident is closed. We do not create a link between the page and the issue and for us it's not important. I was researching your question and found this question. It refers to this feature request which is still open:…

The Windows version itself should not be a problem. Crowd runs on Java so you need to make sure the Java version that Crowd 2.7.2 supports can run on your new Windows version. For Crowd the JDK is necessary (not just the JRE) I was ableto find the supported plaforms page for v2.7.2 Since that version Crowd can run on Java…

Strange, I tried reproducing this but for me it works. And I am on different versions of Jira and Confluence... Send your logs and findings to https://support.atlassian.com/contact/ For me it's difficult to troubleshoot. It can be something on your network or a bug in the tools.

oh ok! glad you found it :-)

Hi Søren, You should be able to enable Marketplace access without any consequences. Apps will not be automatically updated unless you choose to do so. It's the AUTOMATICALLY UPDATE ATLASSIAN-SELECTED APPS option in the settings. For your information: I worked on serveral Jira and Confluence instances in the past that…

Hi Serge, That looks like a bug but we need to be sure. Do you have access to the Jira and Confluence server logs? If you do: do you see an error when you get the error on Confluence? Could you also share your Confluence and Jira versions?

Hi Christos, By "internal systems" you do not mean the actual application (Jira) right? Atlassian has a page about security and compliance, perhaps your security team can find what they're looking for in there? https://www.atlassian.com/trust

Hi Bianca, Are you sure those are the same portals? Look at the ID in your URL, is it the same number? Depending on permissions you will see different portals if your logged in or not. When you go to the homepage of your portal you should see all portals you have access too with your account.

Hi! What kind of changes are you looking for? Jira has an audit log for global adminsitration but it does not record all changes.

Hello and welcome to the Atlassian Community! For account issues it's better to contact Atlassian support: https://support.atlassian.com/contact/#/ Give them more information. An error message you get for example.

Have you tried using curl to test the connection to SonarQube from the same build agent? Maybe it will give you a better error. It's difficult for me or other community members to troubleshoot network related issues.

Hi @330 Here is an article about it with some links to differences: Differences between Automation in Jira Server and Jira Cloud. It's not very comple so I'll add some of my own experiences: * Automation on Cloud has more features in general and is more actively being developed * It supports Assets (Insight) with triggers…

Can you check your Azure AD settings in the Azure portal? I'm quite sure that the sync interval must be configured on the Azure side. https://learn.microsoft.com/en-us/azure/databricks/administration-guide/users-groups/scim/aad

Hello, Imporing issues via CSV can be tricky. I recommend to test this with a small subset of your data first to validate your procedure. How to perform an import and map fields has been described on this page. Importing more complex data like comments, attachments and issue links is supported but imporing issue history is…

Does the firewall allow the connections? Or maybe you need to use some proxy settings?