Charlie Misonne Community Champion

Hi Diane, Let me repeat what I tried to explain earlier, I hope you'll understand what I mean and can pass this information to everyone. A backslash at the end of a line will ignore the line ending. So a multi-line command where every line ends with a backslash is actually a single line command. And that's exactly what the…

I always check this on https://my.atlassian.com/. Of course the license needs to be tied to your Atlassian account or you won't see it

That's odd and not something I have seen before in Jira. My first thought was users hitting the button twice when the creation is not quick enough too. But if those duplicate requests are always exactly 15s apart it doesn't sound like a user interaction * Have you tried this yourself? Are you able to hit the create button…

Hi Diane, welcome to the Atlassian Community, On this page you will find an example of a curl request to create an incident in statuspage. I'm not sure why you need this to be on 1 line but in the example you must know that the backslashes are meant to put the single command on multiple lines in order to make that more…

Hi Scott, In my experience a separation of DB and application server is the most common one. Especially in companies using large Oracle or SQL Server clusters. It's nothing out of the ordinary. In your dbconfig.xml you will have to point the datbase connection to the IP address or hostname of the database server insteald…

If the URL to confluence is like: <something>.atlassian.net/wiki then it's Cloud. And in that case I do not know the URL. I suggest you create a new question on the Commnity, perhaps someone else can help you out.

Well this answer is more than 5 years old. Are you on a server instance? Because that should be working unless the form was disabled by an admin. On Cloud I'm not sure about the URL

Hi Robert, welcome to the Atlassian Community! I'm not sure I understand you question correctly. You want to install your own instance of Bitbucket and via the Bitbucket user interface you want to manage a git repo that is on another server than where you would install Bitbucket? Or do you want to do this with Bitbucket…

Hi Yoni, When you have a JSM Cloud instance it doesn't mean it is backed by only 1 node in the backend. This was the case before 2015 but not anymore. At this moment Atlassian Cloud uses microservices so you can't know how many nodes are being used for your tenant. Atlassian Cloud runs on AWS infrastructure. There is an…

Here is the URL where you can create a support request: https://support.atlassian.com/contact/ I think it's the best thing to do because users on the Community can not troubleshoot user specific issues :-)

I meant the whole Confluence application. Your URL looks like: https://<something>.atlassian.net/wiki Is she getting emails about this Confluence? Or could it be another one? If you want to be sure I suggest you contact Atlassian Support to clarify what those emails are about.

You will have to verify the subdomain as well. So 1 TXT record for the main domain and 1 TXT record for the subdomain in your DNS settings. If the string is the same that's OK but you need both TXT records. Is that not working? On Verify a domain to manage accounts you will read verification of each subdomain is necessary.

Any chance the line endings are different? 

For anyone reading this today. There's no such feature in Jira or Crowd. Scripting seems to be the only option if you use internal users. If Jira/ Crowd is connected to an LDAP directory I suppose that could be set on the LDAP side, but not in Crowd / Jira.

Hi Ralf, There are several options. By default Jira will listen op port 8080 indeed. Ideally you put a reverse proxy in front of Jira in order to rewrite port 80/443 to 8080. This way your users will not have to specify the port in the URL. And if you are on a Windows server you can adapt the server.xml and replace port…

By default you can not create those kinds of fiels in Jira. I can suggest to use Scriptrunner for Jira. This app has a scripted fields feature. Know that you can also filter for issues older than a certain amount of days without having to create a calculated field. Example: created < -10d This will give you all issues…

Hi Kris, Out of curiosity: were you able to pinpoint the issue?

Are you sure the mails are about the same instance that she's actively working on? That should be obvious by looking at the URL

You can use the category field in you query (JQL) to define the scope of the automation rule.

Ok good luck! For your information: the feature request vor SQL Server 2019 is still open: https://jira.atlassian.com/browse/CONFSERVER-59751

Only site admins can install apps. This can be read on Manage your apps. So make sure that user is not a site admin.

There is a bug report about this issue: CONFSERVER-61145 Are you using Microsoft SQL server? And is your database version compatible with Conflunece 7.13? You can check that on https://confluence.atlassian.com/doc/supported-platforms-207488198.html Only 2016 and 2017 are supported. If you are not on a supported database…

@Sean Odonnell you can create a free Jira trial in order to validate whether your requirements are covered by Jira as a proof of concept.

Hi Christie, The concept of project and child projects does not exist in Jira itself. But you might be looking for Advanced Roadmaps it is built-in in Jira Cloud Premium. Some third party plugins can also provide flexible hierchy: examples are BigPicture and Structure.

Hi Catalina, welcome to the Atlassian Community. Atlassian has a training program called Atlassian University but it does not include Trello trainings. Perhaps you could get in touch with an Atlassian partner company and ask whether they can provide a personalized training session. You can look for partners in the partner…

Hi Kris, There is no list of Bamboo build exit codes that I'm aware of. In addition to resolving the error, I'm learning. I'm investigating these error codes. So, I asked our Bamboo admins for assistance on these error codes, I received the following: You're right about that. So you will need to find out why phpunit exits…

Hi Warda, welcome to the Atlassian Community. Jira will start a wizard and ask you what to do with the existing isues of that type. You will have to pick another issue type for them. If the new issue type has another workflow you will also have to map the current statuses to the statuses in the new workflow. And if the new…

Users will only show up in the assignee picker if they have project permissions to be assigned. So please check you permission scheme for the assignable user permission. The group will also need Product access. This can be configured in site settings (in Atlassian Admin via Products)

You will need to set a condition on the parent's close status transition in the workflow. Several apps include capabilities to create such a transition: ScriptRunner, JMWE, ... But if I'm not mistaken there is an out of the box condition called Sub-Task Blocking Condition.

Bonjour Nadica, Vous voulez donc importer les utilisateurs qui sont membre de ce groupe afin qu'il puisse se connecter à Confluence? Si vous utilisez Confluence Cloud vous avez besoin de Atlassian Access Si vous utilisez Confluence Data Center ou Server il y a moyen de créer un connexion AD. Par un user object filter vous…