Charlie Misonne Community Champion

Hi Nic! Thanks for your reply and clarifying this. I will check the plugin status in the database next time.

You can find a list of all supported dependencies on this page. Yes OpenJDK 8 and 11 are supported. How to use another JRE can be read on https://confluence.atlassian.com/jirakb/change-the-java-version-used-by-jira-server-765594330.html The procedure is different depening on your OS.

Hi Francesco, You can't updated Jira Core separately from Jira Software or Jira Service Management. The versions are dependent from eachother. Normally you should run the JSM or JSM upgrade and then cick the "update" button in the UI under "applications" fo the other one. Any reason you want to do this?

If you are on a trials you can switch it yourself. If you are on a paying subscription you need to contact support. Read more on this page 

The data directory of Jira must be on a fast disk. It contains indexes and caching. If you mount it over SMB it will be too slow. I think that's why you are encountering this performance issue. Can't you use a local disk? I have no experience with Azure Container Instances so I'm not sure whether this is supported.

That's odd What kind of Azure storage are you using and on where are you mounting it (on which directory)?

Perhaps the permissions of the volume are not right. The directory should be writable by the jira user (UID 2001). Try to connect to the container and check if this is the case. I'm not a docker expert but there must be a way to fix those permissions.

Hi Serge, Are you able to access the full logs: * catalina log in the install directory * atlassian-jira.log in the data directory I think those could contains more useful log statements.

Hi @User Jira , welcome to the Atlassian Community, When you create a bug via the user interface for that project. Is the priority field visible? If it isn't you should add it to the create screen.

Upgrading directly should work but please check the database version comptability and perform this on a test environment first. On another note: please try to keep your questions separated per topic. This question has now 5 answers in total of which 4 are other questions and not answers to the original question. For other…

Je ne pense pas qu'il y ait un document pour de dimensionnement d'une VM SGBD car tout dépend du trafic sur l'application/ DB. Je propose souvent de commencer avec une VM de 4CPU et 8GB RAM. Si ce n'est pas assez vous pouvez modifier par après.

Oui c'est cela que je veux dire. Vous pouvez voir les versions tomcat par version de Jira ici: https://confluence.atlassian.com/jiracore/bundled-tomcat-and-java-versions-1013854250.html

The temp directory is not the best place to keep backups because there is a cleanup job indeed. Did you specify that location yourself? Because when I look at a default configuration the backups are stored in the backups folder of the Confluence home directory. * On the scheduled jobs page in the Confluence administration…

Bonjour Charif, Tomcat est toujours inclus dans l'installation de Jira. Normalement ce n'est pas le but de prévoir sa propre instance de Tomcat. Jusqu'à présent il y a aucune version de Jira qui vient avec Tomcat 9. Il y a une demande ouverte ici: https://jira.atlassian.com/browse/JRASERVER-68552 J'espère que cette…

Is there a load balancer involved here? Perhaps one of the appproxy instances failed for some reason.

Hi @Martin Ellwart Where are you seeing the 404's? Is that when you navigate to your Jira or Confluence homepage for example. I mean: is the whole application reporting a 404 or only some parts of the pages? I'm not familar with microsoft appproxy but I think that's the place to look when you get the errors.

Hi @SDSA You should find out why the upgrade failed. An XML export can take hours indeed and is not recommended for large instances. To answer your question: there is a manual way to upgrade Confluence without running the executable. You can download the new Confluence version and put the install directory alongside your…

With logged in you mean when the user is actually logged in at that moment in time? I don't think there's a way to do that :-(

Update: The right driver can be downloaded from https://dev.mysql.com/downloads/. You should select Connector/J. J stands for Java wich is the technology Confluence runs on. Then click archives and choose 8.0.22. For Operating System I always use platform indepentent and wonload the zip or tar.gz file. The jar file is in…

You could use the Scheduled trigger and run it every 5min for example. In the JQL field you can filter for all issue having more than X hours logged. Example for more than 4 hours: timespent > 4h And as an action you can use the Send Email action

Hi @Sebastian Spitzer Reordering sub-tasks should be possible in the list view. But I don't think it has anything to do with the rank field. To be honest I never tried that. About the agile boards: when you drag and drop issues in the same column of a kanban board (or active sprint) or in the backlog of a scrum board then…

API tokens are available since Jira 8.14.0 on server and data center versions. Here is the feature request: JRASERVER-67869 And more information on Using Personal Access Tokens. Your Jira instance will have to be upgraded before you can use them.

I found the bug report about this behavior. It has been fixed in version 8.8.0. That version does not allow the visual drag and drop anymore. I assume your Jira version is older?

Hi Sebastian, Well this is a confusing behavior in te Jira list view. Drag and dropping is visually possible but it doesn't do anything with the data. Changnig the rank of issues can only be done in agile boards, not on the regular list view unfortunately.

For simple scripts where you use a utility like curl basic auth would be the only way to authenticate. See Security overview Scripts and other REST API clients use basic authentication. If you develop an app yourself you can use OAuth.

Hi! Welcome to the Atlassian Community. Impossible to say how many companies are creating issues via Jira's REST API but it is certainly something that is being used by a lot of companies. Often in integrations with other applications or monitoring systems where those systems create tickets in Jira. Personally I have only…

And the advantage only increase in a multi node Data Center setup. With a couple of clicks/ commands you can add additional nodes to your cluster or even automate it.

Any chance that was on a server or data center instance and not on Atlassian Cloud?

You're welcome! Glad I could help!

But you can save the configuration without pressing "check query" right? I think it should work like that, it has been a while since I tried this.