Rafael Meira_bepskb Atlassian Team

Thanks @A A Ron Geister _Trundl_ 👏🏻👏🏻👏🏻

Hey @Jon Whitaker It's possible that the issue could be caused by a discrepancy in the way that the metric is being collected and processed by Datadog and Statuspage. To troubleshoot this further, I recommend checking the following: 1. Make sure that the metric is being collected and processed correctly in Datadog. You can…

Hey @Onder Ozcan It sounds like you are very familiar with Confluence, Jira Software, and JSM and use them for various purposes in your work. The look and feel, or themes, of these tools, may be an area where there is room for improvement and customization. Is there anything specific that you would like to change or…

Hey @Sachin Korgaonkar Thanks for sharing! I love Trello myself :)

Thanks for sharing @vikram Specifically How do you use Bitbucket and Confluence?

Hey @Johnny O Manns Thank you for your comment! It sounds like you have a good understanding of the features and benefits of JIRA and Confluence, and that you have found them to be useful tools for managing your software development process. It can be helpful to have video documentation available for more challenging…

Hey @Patrícia Fortunato Montenegro Here are some tips for the issues with saving forms in Jira Software Cloud: * Try refreshing the page: If you are having trouble saving a form in Jira Software, one potential workaround is to try refreshing the page. This can help to reset the state of the form and allow you to save your…

Hey @Ebe It can be frustrating when you encounter limitations or missing features, but it's good to know that you were able to find some helpful tips for addressing your issue. Here are a few additional suggestions: * Utilize Jira's built-in hierarchy and structure: Jira offers a range of features and tools that can help…

Hello @Amanda Barber Here are a few potential solutions: * Ease of use without training/onboarding: One potential solution for improving the ease of use of Atlassian products without formal training is to provide self-service resources such as documentation and online tutorials. You might also consider setting up a "help…

Hello @Sue Wilson I have tried to resume the topics you mentioned on Jira Software, Jira Service Desk, and Confluence. Here are a few potential solutions to some of the issues you mentioned: * Jira Software: One potential workaround for the limitations of the cloud version of Jira Software compared to the server version is…

Hey @A A Ron Geister _Trundl_ Certainly, it can be challenging to get all team members to consistently use a tool like Jira or Confluence, especially if they are not familiar with it or if it requires a change in their existing workflow. Here are a few strategies that might be helpful for increasing the adoption of…

Hello @Kwame Afreh sorry for the long response 🙂 Here are a few potential solutions to some of the issues you mentioned (managing a large number of projects within Jira Software and using the Advanced Roadmap (Jira Plan) feature): * Project structure: One potential solution for improving the project structure in Jira…

Hey @Rich Golebiowski I'm glad to hear that you're finding Confluence helpful for your documentation and journaling needs! Confluence is a powerful tool for organizing and sharing information, and its ability to create and follow links between pages can be especially useful for keeping track of complex systems like an ERP…

Hey @Luk Indeed, It can be challenging to introduce changes to established processes and practices, especially when people are used to working a certain way. Here are a few strategies that I found within my team that might be helpful for managing this type of change: * Communicate clearly and effectively: Make sure that…

Hey @Jimmy Seddon I have crafted a response for your common problems, hope you can extract useful information. * Better "Customer Organization"/Group management for internal customers: It sounds like you are looking for ways to better manage and organize your internal customers within Jira Service Management (JSM). One…

Thank you @Jimmy Seddon for sharing! I actually love this community environment and I hope to spend more time weekly here.

Thanks Łukasz! 👏🏻

Thank you for taking the time to write your answer, Rich!

Happy New Year 🥳!!!

Hey @Sue Wilson really appreciate 

Thanks @Amanda Barber

👏🏻👏🏻👏🏻👏🏻👏🏻

Appreciated @A A Ron Geister _Trundl_

Thank you so much @Kwame Afreh for your response. I will wait for more responses during this week and get back to each one, feel free to add anything else if you want. Best,

* Personally, I prefer a bottom-up approach to project management. I find that it allows for more input and buy-in from team members, and can lead to more ownership and accountability for the project. It also allows for more flexibility and adaptability, as the team is able to make decisions and pivot as needed based on…

Welcome, Alon! It will be great to see you commenting and sharing your knowledge.

Hey Vadim! Happy to help! To set this up, you will need to do the following: * Set up an integration between Opsgenie and Microsoft Teams: This can be done using the "Microsoft Teams" integration in Opsgenie, which will allow you to send notifications from Opsgenie to your Microsoft Teams team. * Set up a custom…

Hey Greisy! Happy to assist! 😄 There are a few possible reasons why your Statuspage subscription might not be visible in your my.Atlassian account, I will try to resume here a few possible explanations to it: * Your Statuspage subscription is not linked to your my.Atlassian account: In order to view your Statuspage…

Hey Choi! Happy to assist 😉 When an incident occurs on Statuspage, all subscribers will receive a notification by default. However, if you have enabled the option "Allow users to subscribe to individual components", subscribers will only receive notifications for incidents that affect the components they are subscribed to.…

Hey Bjorn! Happy to assist. It is possible that the IP address of your GitHub Actions runner is being flagged as a scanner because it is making too many requests to the StatusPage.io API in a short period of time. This can happen if your GitHub Actions workflow is set up to run very frequently or if it is making multiple…