Valerie Knapp_dpp5c6 Expert

Hi @Monika Rak , thanks for your feedback. As @Trudy P Claspill says, my solution only works for a company-managed project. Sorry for assuming! I think also the part about rendering the issue un-editable after it's closed is something that you can only do in a company-managed project / workflow. Would it be possible for…

Hi @Tricia Aung , thanks for your feedback. If the key order is important, you can follow the instructions of the other person who replied here, @Evgenii and create another project. Sorry for the trouble and best wishes.

Hi @Paula Brück , thanks for your question. Would it be possible, in your scenario, to populate a custom field on the submission of the other form with the name? You don't need to enable the custom field to the view screen so it doesn't need to be visible, but in that way, you could just reference a smart value of the…

Hi @Tricia Aung , welcome to the Atlassian Community and thanks for your question. Unfortunately, it won't be possible for you to reuse the issue keys for the issues that have been deleted. Is there a particular reason you want or need to have the numbers in order? Maybe you can do something with a custom field instead.…

Hi @Saneeta Galbow , welcome to the Atlassian Community and thanks for your question. This visualisation you want to obtain, does it have to be a dashboard? The reason I ask is because I think you could use the Timeline for this, to show the Epics and their dependencies between each other. Please check out the…

Hi @Dario , thanks for your question. The answer in this moment is unfortunately no. You can have obviously rules that have mulitple projects or the whole instance in their scope. I understand, however, that these count differently in terms of the instance consumption of automation. How many rules do you have per project?…

Hi @Monika Rak , welcome to the Atlassian Community and thanks for your question. I would use a transition screen for this. First, if you haven't already, create the custom field or field you need. Second, create a screen, and add just the field you want to be filled in to it. Then, you can set up in the workflow a…

Hi @Denis , welcome to the Atlassian Community and thanks for your question. I would normally recommend, for any kind of import, to start with an export. So, I would configure the attributes in Assets, export the csv and then fill in, as you said, a couple of rows and try to import that instead. Please share your feedback…

Thanks @Christopher Yen , this is really helpful!

Hi @Jennifer Neusch , welcome to the Atlassian Community and thanks for your question. Do you have an automation rule you're already working on? Or would you be starting from scratch? I think it should be possible to use a combination of these two pages here -…

Hi @Todd Milbourn , thanks for your question. There is currently an active incident impacting Confluence in the cloud. Please see here the message https://confluence.status.atlassian.com/ Please track the resolution of this incident and see if that resolves the problem. I hope this helps you. Cheers

Hi @james , welcome to the Atlassian Community and thanks for your question. I'm going to tag the Atlassian support team into this post as I think they will need to help you with this. Cheers

Hi @Chantale Simard , thanks for your question. There are different ways to do this, one would be with an app like ScriptRunner, using Behaviours to show, for example, different fields or sections, based on the type of issue or other variables. Here is the documentation for this, if you want to take a…

Hello @Chasovskikh Kirill , thanks for your question. Are you using components in this project? If not, I think this could help you. If you create a series of components for the different areas, you can configure the issues created with the components to have a component lead set as the assignee. Here is the documentation…

Hi @Abiodun Anifowose , thanks for your question. I would recommend you open up a support ticket to Atlassian so they can take a look - https://support.atlassian.com/contact/#/ Thanks

Thanks @Kristian Klima , I think the documentation is a little misleading here. Your explanation is more clear.

Hi @박성민(학해) , thanks for your question. No, guests can access more than one Space, especially if you have Spaces that allow anonymous access. Please check out the documentation here - https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/…

Hi @Nguyễn Văn Hiếu , welcome to the Atlassian Community and thanks for your question. If you can use an app for this, Behaviours in ScriptRunner should allow you to do this - https://docs.adaptavist.com/sr4js/latest/features/behaviours/behaviours-tutorial Please have a look and share your feedback if this would work for…

Hallo @Wilsinger, Tina (extern) , welcome to the Atlassian Community and thanks for your question. If you have the Writing Assistant / AI switched on in Confluence, you can use this tool to put lists in order, like this Would this work for you as a solution? Cheers

Hi @Ramchandra Chintala , welcome to the Atlassian Community and thanks for your question. Please open a support ticket for this with Atlassian - https://support.atlassian.com/contact/ Cheers

Hi @Madhuri Pendharkar , is this a Jira Service Management project? I just went to open my own question for something else and found this alert This is also a good place to check - https://status.atlassian.com/ Where I can see there are several ongoing incidents. It is likely you aren't alone in experiencing this issue.…

Hi @Madhuri Pendharkar , thanks for your feedback. Have you opened a support ticket with Atlassian? I think they might be the best placed to help with this. https://support.atlassian.com/contact/#/ 

Hi @ayoung , thanks for your question. I believe you're coming up against this problem https://jira.atlassian.com/browse/JWMCLOUD-19 Done issues are automatically hidden after two weeks in this kind of project, which a lot of people don't like, so your best bet is to vote for this issue. I hope this helps. Cheers

Hi @Munju Kam , welcome to the Atlassian Community and thanks for your question. Please can you clarify, is this a Jira cloud or data center instance? Is only one project impacted? Are other users in your instance having this issue? Have you tried opening a ticket to Atlassian about this? Please share your feedback. Cheers

Hi @Kiara Hilker , welcome to the Atlassian Community and thanks for your question. In terms of testing, there are definitely apps for this. The two main ones IMHO are Xray and Zephyr. They are both complete testing solutions and there is plenty of documentation to explain how to get started with them. They both have…

Hi @Madhuri Pendharkar , welcome to the Atlassian Community and thanks for your question. Does anything change when you refresh the page? Does the problem occur in other projects? Have you tried with another browser or incognito? I had a strange problem in one of my customer instances today and it was resolved by using…

Hi @Dave Calabro , thanks for your question. You would likely need an app for this. I found this one, which you could try out - https://marketplace.atlassian.com/apps/1219230/advanced-portal-reports-for-jira-service-management?hosting=cloud&tab=overview This is the query I did…

Hi @Bea Dobbelaire , welcome to the Atlassian Community and thanks for your question. Please check out the documentation for how to log billable hours - https://help.tempo.io/timesheets/latest/tracking-billable-hours-on-projects Basically, it can be related to your permissions, for whether you see the possiblity when you…

Thanks @RG , Atlassian told me to try with another browser, which worked. Thank you

Hi @[deleted] , welcome to the Atlassian Community and thanks for your question. I just asked the Atlassian Service Desk to take a look at this for you. They will reply to you here in the question. Cheers