Valerie Knapp_dpp5c6 Expert

Hi @thumuluru.shreya , thanks for your question. I tagged it with the app eazybi. Please can you show what you are trying to achieve? You have a dashboard with an eazybi report where you want to surface the status of a linked issue to one of the issues displayed in the eazybi report? Have you already checked the product…

Hi @Amit.Kumar3 , welcome to the Atlassian Community and thanks for your question. I am using an app for this kind of tracking in a project where I don't have SLA's because it's a business project. Basically, my customer wants to know if the issue has done a transition in the workflow on time with respect to a deadline…

Hi @İclal Aslan , thanks for your question. Have you already checked the product documentation for Jira Misc Workflow Extensions here - https://appfire.atlassian.net/wiki/spaces/JMWEC/overview If so and you're still stuck, I would encourage you to open a ticket to the vendor to ask for help…

Hi @saluja20 , welcome to the Atlassian Community and thanks for your question. I'm going to ask Atlassian for help because I'm not sure how much we can help you with the configuration of Rovo. Cheers

Hi @Normand Hutchinson , thanks for your questions. I would recommend, if you haven't done this already, to check the product documentation for the app here - https://ikuteam.atlassian.net/wiki/spaces/IAD/overview?homepageId=3094380923 You can also open a ticket directly to the vendor to ask them these questions…

Hi @leigh.villahermosa , thanks for your question. Please can you explain what you mean by doing a query in VScode? In Jira, you can be assigned to an issue if you have the assignable user permission but this doesn't necessarily mean you have the browse project permission, which you would need to be able to see the results…

Hi @Naziya Parveen , thanks for your feedback. Please can you check the restricted section of the Space settings here and see if you find any options to modify the pages? Please share your feedback. Cheers

Hi @Vikas Chowdhry , thanks for your feedback. Honestly, I don't think there are necessarily right or wrong workflows for how to work in and between different products in Atlassian. The platform offers flexibility to do what you need to with your data. I think the most typical use case would be turning ideas into…

Hi @Malic Meyer , thanks for your reply and apologies for the delay in responding. I have been at the Team Event in Barcelona this week. It looks like you're very close anyway to achieving what you wanted so well done! I have understood you want to get tick boxes as opposed to brackets. I found this guide which I think…

Hi @Eman Khan , thanks for your question. Please check that the user you want to assign to has the assignable user permission in the project. Cheers

Hi @Johnny Chiang , thanks for your feedback. You would need a scheduled rule that runs each day and updates a custom field you would need to create, such as Due Date Status. Then, based on a series of if conditions, you would update the Due Date Status for today for each issue. Here is an example rule which you could…

Hi @Viacheslav Funtov , thanks for the screen. I've escalated this to Atlassian to ask for help. Keep watching this question for a reply. Cheers

Hi @Viacheslav Funtov , welcome to the Atlassian Community and thanks for your question. Please can you check the 'Usage' tab to see if there is any information or error message there? As you say, I don't see anything in the rules or audit log themselves. Cheers

Hi @Tom Sela , welcome to the Atlassian Community and thanks for your question. Please open a ticket to the vendor, who should be able to help - https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?hosting=cloud&tab=support Cheers

We had a few pets, an American shorthair cat, called Tiger. We also had a series of fish, frogs, etc that came and went over the years. My parents also inherited a bearded dragon from my brother, who they treated as if he was their first grandchild, lol.

My favourite ice cream (gelato) is one that is from the city where I live now, La Romana, which is made with ruby chocolate, which is like a pink white / milk chocolate. It is wonderful and is only typically available one month a year but they also keep changing the original recipe, sadly. 

Hi @Yeswanths , thanks for your reply. The reason the assignee might not be getting the notifications could be this setting here - If they are assigning the tickets to themselves, they will not get a notification. For creating an automation, I always recommend to use the Jira Automation Playground…

Hi @Avinash Subash , welcome to the Atlassian Community and thanks for your question. Someone else also reported this same issue this morning so I will also escalate this post to Atlassian. Best Wishes

Hi @Anders Busk , thanks for your question and I'm sorry you're experiencing this. A good site to bookmark is this one https://status.atlassian.com/ just in case there are any issues in Jira / at the platform level. I will escalate this question to Atlassian to see if they can help. Cheers

Hi @Mar , thanks for your question. Please check out the documentation for how to do this - https://support.atlassian.com/jira-cloud-administration/docs/edit-an-issue-workflow/#Add-a-validator-to-a-transition Basically, if you want to hide a transition from someone who shouldn't be able to take that action, you would use a…

Hi @[deleted] , welcome to the Atlassian Community and thanks for your question. The way I am reading this page https://docs.appfox.io/confluence-workflows/set-permissions is that you can configure who can edit or view a page but by indicating single users or groups. I haven't understood what you want to achieve. You have…

Hi @TFA - erwan , welcome to the Atlassian Community and thanks for your question. I checked the product documentation for this app but there isn't much in the way of troubleshooting. I would recommend you open a ticket to the vendor to ask for support with…

Hi @Alma Chimal , thanks for your question. The vendor of Zephyr also has their own community where people can ask for help with this type of situation. I found a similar error message to yours here…

Hi @Darrel Jackson , thanks for your question. I just checked this in one of my test instances. 1) I customised the cards on the board to show a custom field value but this wasn't visible when I logged in as another user. 2) Also here, I changed the columns for the List view and this was not maintained for the other user.…

Thanks for the updates. I agree it would be good to have these more regularly to better manage expectations about when some of the ideas and proposals for core functionalities can become a reality

I agree that not being able to create links is very limiting

I tried to create a whiteboard or better, I created a whiteboard thinking I could use it as a homepage to signpost to other tools, for a client requirement. But, I didn't really manage to do anything... The customer requirement was (ideally) while remaining in the same product to be able to edit Jira objects, have a high…

I visited with a friend some years ago the Communications History Museum in Kaunas, Lithuania. It was super neat, chronicling their pony express for the delivery of mail all the way through computers used in communications. There were some huge mainframe computers with great big switches, levers and buttons. Truly a nerd's…

Hey @Bhardwaj, Arjit , thanks for your question. I think you will likely need to create a custom integration using the Jira API to do this- https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-group-issues You can create issues automatically in Jira with automation but to populate them with the…

Hi @Bryan Saenz , welcome to the Atlassian Community and thanks for your question. I checked the product documentation for Qmetry and it seems they don't support searching by multiple test case IDs https://qmetrysupport.atlassian.net/wiki/spaces/QTM4J/pages/1000898741/Search+Test+Cases Usually for a question like this, I…