Valerie Knapp_dpp5c6 Expert

Hi @[deleted] , welcome to the Atlassian Community and thanks for your question. I'm going to direct it to Atlassian as I think they are best placed to answer this. Best wishes

Hi @Bradley Allred , welcome to the Atlassian Community and thanks for your question. I'm going to raise this with Atlassian because I think they're best placed to help with this. Cheers

Hi @Mary Ansari , thanks for your question. My opinion is to have one board per workflow, otherwise it gets confusing with trying to move issues between the columns if some issue types have a status in their workflow that others don't. Best wishes

Hi @David Nuce , welcome to the Atlassian Community and thanks for your question. If you would be open to an app, I'm pretty sure you can do this with Gliffy https://marketplace.atlassian.com/apps/254/gliffy-diagrams-for-confluence or Draw.io https://marketplace.atlassian.com/apps/1210933/draw-io-diagrams-whiteboards You…

Hi @Marco Cuentas , welcome to the Atlassian Community and thanks for your question. I don't see an image of the workflow. Please can you have another go at uploading it, if it's important. In terms of the automation, Atlassian provides an automation library to help get you…

Cheers @Renato Fagaraz !

Hi @Nathanaël Rossel , not that I know of. If you want to search for a value in specific field, your best bet is to use a JQL search. Best wishes

I worked every summer at summer camps during university all over the USA. My favourite memories are mainly around pranks we counsellors pulled on each other, like one time I hid someone's bicycle and came back to my tent for the evening to find my bunk had been replaced by a kayak, that sort of thing! Lol

Hi @Rajan Dangol , thanks for your question. Basically, you have a workflow status that doesn't have anywhere to go and isn't a final status. Please can you share a screen of the workflow? Maybe then we can help you understand where the issue is. Best wishes

Hi @Nathanaël Rossel , thanks for the screens Typically in Jira to search for things, you need to write the search with the Jira Query Language, or JQL - https://support.atlassian.com/jira-service-management-cloud/docs/use-advanced-search-with-jira-query-language-jql/ While you're still learning, you can use the 'view all…

Hi @Alexandra Atanasiu , thanks for your feedback. I agree that using a listener instead of a post function will use the same method in terms of listening for the issue creation event. If you want to ask if the elements app can consider more than one activity in the same event, I think you'll need to contact the vendor of…

Hi @Arthur Harutyunyan , thanks for your question. I agree the configuration looks correct on the request side. Please can you include a screen of the portal so we can see what the portal viewers are seeing? Cheers

Hi @Nicholas Sealey , welcome to the Atlassian Community and thanks for your question. If you are asking if it's possible to do a cloud to cloud migration, then the answer is yes. The complexity depends on the number of products, how much they are used and also if you have any third party apps. You can check out the…

Hi @Ryan Lagola , thanks for your question. Have you checked out the documentation for this - https://help.tempo.io/structure/latest/adding-a-formula-column https://help.tempo.io/structure/latest/advanced-expr If you're still stuck, you can also open a ticket to the vendor, who, in my experience, are super helpful…

Hi @Malia Cherry , welcome to the Atlassian Community and thanks for your question. Have you checked the product documentation for Rich Filters - https://appfire.atlassian.net/wiki/spaces/RFCDOC/pages/783942482/Learning+Center If you still have questions, you can also open a ticket to the vendor, who should be able to help…

Hi @Priya Singh , welcome to the Atlassian Community and thanks for your question. I'm tagging the Atlassian support in to help you. They will contact you directly soon. Best wishes

Hi @최보훈_품질경영실_KBN , thanks for your question. Would you be open to using a Jira business project? If so, you could use the Timeline https://support.atlassian.com/jira-work-management/docs/what-is-the-timeline-view-and-how-do-i-use-it/ , which is included. Will that work for you? Best wishes

Hi @Jedsada R_ , that's the permission scheme, which is different, but you should check here that the agents have view permission and that it's not only given to the Assignee. Cheers

Hi @brenda zhang , welcome to the Atlassian Community and thanks for your question. Please check out the documentation for Xray here https://docs.getxray.app/category/xs You can also reach out to the vendor directly for support as well https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira Hope this…

Hi @Alexandra Atanasiu , thanks for your question. Could you use a listener for this? Have you had a look at the documentation here - https://docs.adaptavist.com/sr4jc/latest/features/script-listeners Please have a look and share your feedback if you think this could help / work for you. Best wishes

Hi @Lauren Morris , thanks for your question. Request types are specific to JSM. When you talk about Epics, Stories or Subtasks, these are issue types. Here is the documentation that explains the difference between the two…

Hi @Luis Carlos Villamil Rojas , welcome to the Atlassian Community and thanks for your question. Please can I ask, what is your reason for wanting to export the information from Jira? It should be possible, for example, for you to have a dashboard with different gadgets to show which tickets were opened by type of…

Hi @Jedsada R_ , thanks for your question. It sounds like you might have an issue security scheme in this project. Please can you check this? https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/ Hope this helps you Cheers

Hi @Nathanaël Rossel , welcome to the Atlassian Community and thanks for your question. Please can you share a screen of the issue you're having? You can anonymise it to remove any sensitive information. I'm just not sure what you are referring to. Is this a Jira software or business project? I'm not sure if you're trying…

Hi @Kieran Fisher , yes, company managed projects have some features and functions that are not available in team managed projects. Here is the documentation, although it doesn't go into detail for each product, like JSM in this case…

Hi @Catia Baioni , welcome to the Atlassian Community and thanks for your question. The Scheduler is a third-party app so I would suggest you check out their product documentation here - https://psc-software.atlassian.net/wiki/spaces/SCHED/overview If that doesn't help, you can also open a ticket to the vendor, who should…

Hi @Kieran Fisher , welcome to the Atlassian Community and thanks for your question. What is it that you are trying to achieve please? You want to show an overview of the users in a Jira Service Management project? You might be able to get something like this in Confluence. Please can you explain or try to show an…

Hi @ptstockley , welcome to the Atlassian Community and thanks for your suggestion. To get this in front of Atlassian, you will need to open up an issue here - https://jira.atlassian.com/secure/Dashboard.jspa There is a similar request to yours -https://jira.atlassian.com/browse/CONFSERVER-1908 , which has been closed, but…

Hi @JiraAdmin , thanks for your question. Have you already checked the product documentation for help with this - https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+app+for+creating+forms+in+Confluence ? If you have checked the documentation and still aren't getting anywhere, I would recommend to open a ticket to the…

Hi @Kyle Pontis , thanks for your question. Is this something that can be resolved by setting up a specific Authentication Policy? https://support.atlassian.com/security-and-access-policies/docs/understand-authentication-policies/ I added some more labels to this question so hopefully that will draw some more attention…