Valerie Knapp_dpp5c6 Expert

Hi @asadiq , thanks for your question. It depends on which testing app you are using but typically the way to do this would be to export and import the data. As far as I know, there isn't a way to move the test app data within Jira. Best wishes

Hi @Or Koth , welcome to the Atlassian Community and thanks for your question. For me, in Timeline view, if you right-click on the grey bar, you can select to change the colour. Can you see if it works for you too? Best wishes

Hi @Carlos Levita , welcome to the Atlassian Community and thanks for your question. Unfortunately, the Atlassian University courses and exams are only offered in the English language. I also try to push this when I get a chance because I work in Italy, for a Spanish company with colleagues all over Europe, many of whom…

Hi @SF-YEL , thanks for your post. Please can you confirm which app you are using for testing? Does this always happen in different projects or only in a certain context? Best wishes

Hi @Darshana Toda , thanks for your feedback. I think you will need more practical support to get started than I can give here. Please can you reach out to the vendor for support? https://marketplace.atlassian.com/apps/1213259/zephyr-scale-test-management-for-jira?hosting=cloud&tab=support You can also reference their…

Hi @Nicholas Beltz , welcome to the Atlassian Community and thanks for your post. This sounds like something Atlassian might need to give you a hand with. I'm going to escalate this post to them. Best wishes

Hi @Christopher Curio , welcome to the Atlassian Community and thanks for your question. If you would be open to using an app for this, we use this one in my company https://marketplace.atlassian.com/apps/1210816/projectrak-the-project-management-solution-for-jira?hosting=cloud&tab=overview . You can have a series of…

Hey @Rebecca Lewis , thanks for your post.. I'm going to tag Atlassian in to see if they can help with this. My gut feeling is that you can't use a custom due date but let's see what Atlassian says Cheers

Hi @Darshana Toda , welcome to the Atlassian Community and thanks for your post. Please excuse my ignorance but can you share please what UFT is? Do you mean that you want to integrate unified functional testing in Zephyr? Are you already using another tool for this or you want to start doing this kind of testing in or…

Hi @Tudor Dulau , thanks for your post. If you don't any answers here, please consider to open a support ticket to the vendor - https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?hosting=datacenter&tab=support Best wishes

Hi @Leah Bell , thanks for your post. I think you could achieve something in forms if you use conditional sections. https://support.atlassian.com/jira-service-management-cloud/docs/create-or-edit-a-form/ There isn't much practical explanation in the documentation so let's look at a template form Here, for example, on the…

Hi @Akhand Pratap Singh , thanks for your post. Please can you post the rule so we can see what you're working on? Thanks

Hi @Jeanne Schock , yes, unfortunately

Hi @Melissa Hansen , thanks for your post. I just checked https://status.atlassian.com/ and I don't see any active incidents. What kind of maintenance message are you seeing? Best wishes 

Hi @Amanda S , welcome to the Atlassian Community and thanks for your question. What happens in the condition when you click on "validate query"? It looks like the JQL isn't returning any issues. You can also include the JQL the schedule trigger. Please have a look at this example…

Hey @Charles , welcome to the Atlassian Community and thanks for your post. I've escalated it to the support team to Atlassian. Hopefully they can help you out. Cheers

Hi @Johan Davidsson , welcome to the Atlassian Community and thanks for your post. Please open a support ticket for this here https://support.atlassian.com/contact/ . Atlassian will need to intervene to help you with this. Best wishes

Hi @andra.ramu , thanks for your feedback. I understand you are exporting the information from Jira but please can you specify what app you are using to create and manage the test data? If you don't know, perhaps you could provide an anonymised screen shot of some of the test cases. Best wishes

Hi @SANDEEP NAUTIYAL , welcome to the Atlassian Community and thanks for your post. If you refer to your Atlassian bill, please contact the Customer Service Portal for assistance with this https://support.atlassian.com/contact/#/ Best Wishes

Hi @andra.ramu , welcome to the Atlassian Community and thanks for your question. Please can you specify which testing app you're using so we can help signpost you to the documentation? Cheers

Hi @Gerhard Heyen , welcome to the Atlassian Community and thanks for your question. Are you sure you're talking about Jira Product Discovery and not Jira? You could have a configuration where the components field is on the view and edit screens but hidden when it's empty. In this way, you can still get to it if you want…

Hi @Farzaneh , welcome to the Atlassian Community and thanks for your question. I think you would benefit from learning more about how to use Confluence macros. Please check out this free course https://university.atlassian.com/uploads/resource_courses/targets/5815909/original/scormdriver/indexAPI.html in the Atlassian…

Hi @Vin Madimetla , welcome to the Atlassian Community and thanks for your question. My advice to make an import work, of any type, is always to start with an export. In your case, the field Assignee, in the cloud, is not like it was in Jira server (if you've ever used that) where you can just import the username and…

Hi @Qasem O , thanks for your question. You can work on admin.atlassian.com on your phone and on the desktop version of the Jira product on your phone's browser. It depends a bit what kind of work you have to do. If it's just adding people and doing simple configurations, you should be ok but I think it would be…

Hi @Abhinandan Mehandiratta , welcome to the Atlassian Community and thanks for your question. Please check out the Xray documentation for how to write a JQL query here https://docs.getxray.app/plugins/servlet/mobile?contentId=68387024#content/view/68387024 Best wishes

Hi @Natalie Keane , thanks for your question. No, Tempo is a paid app. You can validate the pricing here - https://marketplace.atlassian.com/apps/6572/timesheets-by-tempo-jira-time-tracking?hosting=cloud&tab=pricing Best wishes

Hi @Health One , welcome to the Atlassian Community and thanks for your post. What app are you using for testing please? I would like to have a look at the documentation to help you with the troubleshooting. Best wishes

Hi @Olivia Medina , thanks for clarifying. My recommendation would be, wherever possible, to automate the creation of the subtasks to avoid the problem of the wrong ones being created. https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/1363678 Please check out this rule for example. What you…

Hi @John Peterson , welcome to the Atlassian Community and thanks for your post. I found some documentation about the multi factor authentication here https://support.atlassian.com/atlassian-account/docs/manage-two-step-verification-for-your-atlassian-account/ . Are you saying you don't have the emergency recovery key? Or…

Hi @oscar.mora , thanks for your post. Couldn't you just add the Reporter to all of the Security Levels in the Issue Security Scheme? Would that resolve your issue? Best wishes