Asha Goyal_0i7i5i Expert

Hello @AisM , Although it is not recommended to delete any issue, if you really want to do so, look at IssueService component and it's methods. Hope that helps. Thanks

What condition are you trying to put here?

In that case you can try to achieve this by applying conditional validator through JMWE plugin or scriptrunner.

Hello @sgover You can try this: Select the image. Hover over a handle, select it, and drag it out from the middle or in toward the center to change the image size. From the Attachment Details page, choose the Edit Image button found below the image. In the Image Crop box on the right, input your chosen aspect ratio.…

All the 3 screens have different functions, View screen is only to view and Edit screen is only for editing the fields. If you want to make a field non editable, this is achievable through behaviour/scriptrunner. Thanks

Hello @Tiago Pereira You can try to achieve this by Conditional Validator thorugh JMWE plugin or Scriptrunner. One more alternative is to Clear Field in previous transition by using Clear field value post function so that normal validator can be applied. Feel free to ask if any other query regarding this. Thanks

Hello @Renee Briggs Request types manage the specific settings of an issue (such as naming, portal customization, and work categories) while issue types manage the foundational settings of an issue (such as workflows and fields). Agents will need to scroll down on the field to select the issue type instead of the request…

Hello @Sandesh TM You need to add the required fields only that you wanted to edit in the edit screen and the rest all are on view screen. Create separate screens for Create, Edit and View custom fields. Put the Custom field in the 'View' screen instead of Edit screen. Feel free to ask in case of any other queries. Thanks

Hello @anjali s , Since the assignee will be set through the postfunction in the workflow, the workflow assignee will always get the priority. Feel free to ask in case of any other queries. Thanks

Hello @anjali s There is no direct option to copy a project, the workaround is to copy all the schemas of the source project or share required schemas but in that case make sure any changes to the schema will impact both the projects. Sharing /copying will help you to have same structure. Few of the schema examples:…

Hi @Ben Go to Administration > Applications > Jira Service Management configuration. Add the participant's email address to either the TO or CC fields. Go to Project settings > Customer permissions > Customer sharing. Change the setting to allow customers to search for other customers within their organizations, or…

Hi @Sam Click the "Request to join" button at the bottom of the left-hand navigation menu. Wait for a workspace admin to approve your membership. https://support.atlassian.com/trello/docs/request-workspace-membership-as-a-guest/ Thanks Asha

Hi @Anita Hütter You can change this in your content’s Restrictions window. To open this window, click the lock icon at the top of any content. The Overview page in your space will not have a lock icon. To access the restrictions window for your Overview page, select the More actions menu > Restrictions. Thanks

Hello Aleksandra Cieslak, Take stock of the apps and customizations you are currently making use of. Apps aren’t automatically migrated when you move from server to cloud. To migrate any relevant app data, you’ll need to work with the vendor for each app. This includes Atlassian-built apps, like Team Calendars and…

Hello Team, If you just want to confirm and check exact number of 1000+ issues, there is a workaround. After running the JQL query, just tap on the 'Export' icon on top right side and select 'Print List' option. It will show the full list of the issues with total number of issues. Hope this helps. Thanks

Thank You David!!

Hello Team, I too passed this exam. Now I am officially ACP-520 Certified. :) Thank you All!!

Really Nice feature. Thanks @Atlassian BC

@Kurt Fairfield Make sure that all the subtask assignee are same as its parents assignee. Thanks Asha

Hello @Ян Захаров Could you please check the Automation Logs? It should give you some hints. Also, you can check atlassian-jira.logs file. Thanks Asha

Hello @Kalyan Kumar Das Please find attached the relevant document for the email setting in Server/DC. https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html#:~:text=Once%20you%20have%20configured%20Jira,open%20the%20Incoming%20Mail%20page Thanks Asha

Hi @Makai Baker To restrict the user to transit the issue before inserting a few of the fields, you need to make them mandatory with the help of a validator in the workflow. You can also insert a screen on the transition to show all the mandatory fields together. I hope this answers your query. Thanks Asha

Hi @Nitish Kumar Since there is no native functionality in Jira Software, you might consider an add-on app. There are a few in the "marketplace.atlassian.com", for customer feedback in Jira Software. Thanks

HI @Ян Захаров , To confirm which automation created the ticket, Navigate to the ticket, See the automation details in the right side detail section, and from there you will get all the Automation details that execute on that ticket. From that list check which automation is responsible for ticket creation. Hope this helps…

Hi Tomer, Navigate to the admin portal of your instance in the user tab and click on the three-dot beside the user which you want to remove. And click suspend access. admin.atlassian.com

Hello @Sonia Subtask will be followed by a task. Subtasks will be positioned as you will move their parent in the column up or down. Thanks Asha

Hello Team, Please try this to put in your Automation. Thanks Asha

Hello, Please find the Automation.

I will vote for * Collaboration Essentials in Jira Software as Collaboration Essentials is important because it helps teams collaborate more effectively and provides them with the tools they need to work together. when we talk about boards, issues and projects its more of collaboration.

Great. It is useful. Thanks.