Asha Goyal_0i7i5i Expert

Hello @Eric Chang Where would you like to see those updates? There are a few things you can play with, such as automation, Webhooks, and Notifications. Thanks Asha 

Hello @Micha R_ The best way to achieve this is to use the JMWE plugin or Script runner Plugin. There you can write down your code conditionally. Hope this helps. Thanks Asha

Hello @Ali Abdullah Project Configurator Plugin can help you in some way. Kindly check the functionality of that plugin if that meets your requirements. Thanks Asha

Hello @[deleted] If this is Jira Service Management, You can use the Concept of SLAs. Or even you can have Automation as well to keep track of time. Thanks Asha

Download both the logs and review them. For sure you will find something.

Hi Yazan, Click on Migration dashboard. Go to logs as shown below.

@Yazan Al-Sheikhly Have you checked for any migration issues in post migration logs even though it shows as completed successfully? You may also want to verify if all are migrated or not through Jira Admin settings. It is possible that you are unable to view certain projects or issues due to permission issues, Therefore,…

Hello @Luisa Quinonez It Usually don't take too long according to my experience. Thanks

Hello @Graham Hitchmough You can use Pie chart on dashboard to see the issue according to the reporter. Thanks

@Vice Pleština Please set Resolution as done and then Done tickets will be appearing in report. Thanks

Hello Divya, You need to have Project Admin or jira Admin permission, go to project setting, Notification and from here you can control the events and to whom you want to send notification to. Thanks

Just to Add up, Please review the complete issue history along with its related subtask history and any linked issue history. There is likely to be an issue that has been compromised. For Instance, a subtask was once associated with an issue but later detached from its parent, Leaving the subtask orphaned and causing the…

Thanks @avinashp It helped.

Hello Mike, Your proposed solution to the problem of cross-team collaboration in Jira is an effective way to manage multiple teams and their work within one project. By creating a Scrum board in company Managed project, you have provided a centralized location for all the teams to track their progress and work together…

Hello @Megan Liou You can choose from the following benefits: * Accessibility: Jira Cloud can be accessed from anywhere with an internet connection, making it easier for remote teams to collaborate and work on projects. * Scalability: As a cloud-based solution, Jira Cloud can scale up or down based on the needs of the…

Hello @Anya Novikova You can create custom fields for each category of RAID (risks, actions, issues, and decisions) and add them to the issue screen. This way, you can create a single project and track all the items in one place. Thanks

Hello @George Turnbull I would suggest to double-check the scheme, if that is really being shared, are you part of the projects, have create issue and move issue permission. Thanks

Hello @Chris Yukubousky what is the type if date? If that is date time picker, it will be shown under dates as in your screenshot. Try to make the field as Date picket only. Thanks Asha

Hello @Sreenadh When exporting issues from Jira to a CSV file, the issue key is included in the file by default. However, when importing the CSV file into another instance of Jira, new issue keys will be generated for the imported issues. Thanks Asha

Hello @VEERAPURAM CHENNA SREENADH Have you checked the Time zone setting? So overall steps are : * When you export the issues from the source instance, include the "Created" field in the export. * During the import process in the target instance, map the "Created" field from the source to the "Created" field in the target…

Hello @Lasse Bystrup It's possible that the custom field with the URL requirement is not visible in the UI or is hidden in some way or other. You can try checking the custom field configuration to see if there is a field with the URL requirement, and if so, check the field context to ensure it's applicable to the project…

Hello @Sir_ Anton Bykov The script you provided seems to be setting options for a SingleSelectList field rather than the Priority field. We recently worked for similar requirement, if that can help you. final priorityOptions = [ ['name': 'High', 'id': '1'], ['name': 'Critical', 'id': '2'], ['name': 'Regular', 'id': '3'],…

@Scott Thomson https://trello.com/contact 

Hello @[deleted] Please check if Customer is added in the project as "Customer role". Also, you may check * Create Issues: Customers must have permission to create issues in the Service Desk project(s) in which they want to create a ticket. * Comment on Issues: Customers must have permission to comment on issues to be able…

Hello @Dabin Daniel Sundaram Better you can use the Atlassian REST API to automate this process. You can write a script that retrieves the email alias from Outlook, and then uses the REST API to add the email alias to Confluence. Thanks

Hello @Piyush A (STR) You can customize Jira's built-in email notifications for various events such as issue updates, issue transitions, and so on. This way, you can control what information is included in the email and how it is formatted. Also, you can go for either automation to customize or even look for marketplace…

If you are experiencing an issue with the text format in Trello, I would recommend reaching out to Trello support for assistance. They should be able to help you with the issue you're encountering and suggest a solution.

Hello @Preem Prakassh Dayaal Create a new permission scheme and add the "Assign Issues" permission to it and Add a condition to the permission that specifies the users that can be assigned to. For example: "User is one of User 7, User 8.", and finally apply the custom permission scheme to the relevant project(s). Thanks

The export limit of 1000 rows is set by Jira and it is not configurable by users. However, there are a few ways to work around this limitation and export more than 1000 rows: * Break the export into smaller chunks: Instead of exporting all the data in one go, you can divide the data into smaller chunks and export them…

The error message you are receiving, {"error":"components: components"}, suggests that the Jira API is expecting the imported test results to include information about the components that the tests are associated with, but the information is not being provided in the request. To fix this, you will need to add a parameter…