Asha Goyal_0i7i5i Expert

Discussions

    • I am excited about becoming a part of the group.

      Hello Friends, As a Jira admin, I'm thrilled to integrate Atlassian Intelligence into our daily operations. Although there's much to learn, I'm embracing the journey and eagerly seeking opportunities for future growth. Thanks

    • New to Jira Group

      Hi everyone, I'm excited to join this group! I've been using Jira for more than 5 years, and I'm thrilled to connect with others. I'm here to help and share what I know about Jira while learning from all of you. I'm eager to grow professionally and see plenty of opportunities with Atlassian. Looking forward to connecting…

    • New to Jira Service Management

      Hi everyone, I'm Asha! I come with a wealth of experience in working with Jira Service Management (JSM). I'm passionate about leveraging my expertise to assist and support our community members with anything related to JSM. I'm excited about the prospect of connecting with a diverse group of individuals, sharing knowledge,…

    • New To Jira Group

      Hi everyone, I'm excited to join this group! I've been using Jira for more than 5 years, and I'm thrilled to connect with others. I'm here to help and share what I know about Jira while learning from all of you. I'm eager to grow professionally and see plenty of opportunities with Atlassian. Looking forward to connecting…

    • New to the group

      Hi everyone, I'm Asha! I come with a wealth of experience in working with Jira Service Management (JSM). I'm passionate about leveraging my expertise to assist and support our community members with anything related to JSM. I'm excited about the prospect of connecting with a diverse group of individuals, sharing knowledge,…

    • Need Integration between Jira and Smartsheet without Using Smartsheet connector

      Hello, Is there any way to have one way syncronization between Jira Cloud and Smartsheet? I don't want to use the Smartsheet Connector as it seems to be too expensive for our use case. Any help would be appreciated. Thanks

    • Need Protal Only Customer to allow the transition

      Hello Team, I want to allow portal only Customer to allow the transition on the portal ( I have already shown the transition on portal with the help of workflow checkbox option) and not any Jira Users. Please guide me how could I control that only Service desk Customer shall make the transition. ( JMWE and Scriptrunner…

    • Avoid multiple attachment with same Email address in JSD

      Hello Team, Every time when there is any update/new ticket created through email in JSD, the email Signature got attached to the ticket, and as a result, there are multiple duplicate attachments with the same signature images. It's difficult to manage 50-100 or even more unnecessary duplicate attachments and deleting them…

    • Opsgenie is not creating notifications for unassigned issues in jira service management

      We have created incident in our jira service management project . For every new incident created in our JSM we have the integration with Opsgenie to get the notifications. Every incident that are assigned in Opsgenie is sending the notification however for the unassigned incidents Opsgenie is not sending the notifications…

    • Need to Know Jira Sub-task History

      Hello Team, We are converting Sub-Task into Parent task. Is there any way to get the list of all the task that was Sub-task in past? I want only those task that were Sub-task. May be any JQL, or something. Kindly help. Thanks

    • Need to send all new user request to project admin for approval then site admin

      The Jira access request normally goes to Jira admins/site admins. But in our case, we want the request to be sent to the project admin or any specific group of people as the site admin is busy or doesn't know which one to approve most of the time. What is the best possible way to automatically send all the requests of the…

    • Story point vs user

      Basically looking for the best way to report on Story points and hours spent vs allocated per user and per day 

    • How to get User History in Jira Cloud

      I am reaching out for your insight about seeing user history. I wanted to ask if it is possible to see the user history when a person received Site Admin access. If so how? Tried the Audit log but that is not that much useful, I need to know when the user was created, who created it, when added/Removed from the group Etc.. 

    • While resolving the Issue in the transition screen, * mark is not appearing for Madatory fields.

      Hello Experties, Is there any way to mark the * (red) in front of Mandatory fields while closing the ticket in the transition screen, please?

    • How to read HAR file

      Hello Expertize, Multiple times, we are asked to provide the HAR file for debugging the issue. Could anyone guide me, on how to ready that file for issue debugging? Thanks

    • want to trigger automation according to the specific date condition

      Hello There, I have a custom field called "Contract End Date". My management wants to get the notification before the contract end based on the below conditions. 1. One month before Contract end date2. Two weeks before Contract end date3. Day before Contract end date.Could you please help me to create an automation rule…

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