Vish Reddy {Revyz} Community Champion

Hi @Gabriel Santos Your question brings me back memories of June 2021, where I struggled with the question you have :-(. At that point of time I was a simple user of Atlassian tools. The company I used to work for at that point of time got acquired and majority of the employees where unhappy with the acquisition, which led…

Thank you @Eduardo Oliveira Hi @Sai Let me know if you want to have a quick chat, I can help guide you on the best course of action based on what your goals are. Thank you Vish

Hi @Hana Kučerová Thank you for sharing your experience in merging multiple cloud sites together. I am part of Revyz. I would love your feedback on the apps we have built to manage data and configuration in the cloud. In addition to addressing the need for cloud backup of data and configuration our apps help cloud…

Hi @Franklin Vaugn I am part of Revyz. To be fair to Danny, Backing up Third party apps data is a real problem. I don't believe any backup vendor including us can backup that data. Even Atlassian does not pull in third party app data as part of the xml backup file that gets created. I have spoken to multiple app vendors…

Hi @angel ruiz Welcome to the Atlassian Community! I am part of Revyz we help Atlassian cloud customers protect their data. Here is a link to our app - Revyz Data Manager for Jira Feel free to compare and contrast the capabilities we provide, here is a link to what we have to offer - Revyz Data Manager for Jira…

Congratulations!

Hi Yousuf, Please feel free to pick a time that works well for you on my calendar. https://www.revyz.io/meetings/vish-reddy Thank you Vish

Awesome! congratulations on the GA! @Hui Ren 

Hi @Yousuf Turkey Please have a look through this thread - https://community.atlassian.com/t5/Jira-discussions/Backup/td-p/2519325 If that solves your problem, thats great, if not i am happy to do a zoom call to see if we can help you out in any way. Thanks Vish

Hi @Santosh Prajapati I responded back to your query on the other thread - reference the following posts: https://community.atlassian.com/t5/Jira-discussions/Backup/td-p/2519325 https://community.atlassian.com/t5/Jira-Work-Management-Questions/How-can-i-copy-a-project-from-one-supplier-s-Jira-to-my-company/qaq-p/2519982…

Hi @Santosh Prajapati I am part of Revyz, there are couple of options that I can think of to help your client: * If the objective is to make a copy of the work done from your cloud site to your client cloud site thent here are two options I can think of:* Use the Cloud 2 Cloud Migration tool that Atlassian provides to copy…

Hi @Omar Tzintzun Miranda I am from Revyz, there are atleast two options I know of: 1. Use the Cloud 2 Cloud Migration tool that Atlassian provides to copy projects from one cloud instance to another - This will copy over the entire project Including data 2. Use The Revyz Data Manager app to granularly copy over data &…

Thank you @Bill Sheboy Appreciate your quick response. Here is what I am trying to do: I am putting together process where in a support engineer on our team gets access to a restricted system for a specific amount of time once his / her access approved via a Jira ticket. * Support engineer creates a ticket requesting…

Hi @Michael Aglas You bring up a huge issue which is how do we handle app data from a disaster recovery perspective. I have talked to all large app vendors, unfortunately none of them are motivated enough to solve the problem. We as as a backup & restore solution provider (Revyz) would love to work with any of the app…

Hi @Kelsey Van Scoy We would be part of the Admin category, I added that tag "admin" today, I had previously added the tag - apptoberfest-apps4admins23 Thank you Vish

Hi @Kelsey Van Scoy Yes we would love to participate!

Hi All, Please note that the event date has been pushed out by a week due to scheduling conflicts to Nov 2nd. Thank you Vish

Hi @harish.thakare You have two broad options for backup & restore * DIY * Use Atlassian Private API's to automate backup - https://bitbucket.org/atlassianlabs/automatic-cloud-backup/src/master/ Note these are private API's which may or may not work for you * Use the public API's documented here…

Hi @Stefan Rodic , You have two broad options: 1. DIY 2. Use a marketplace app I am part of Revyz, we have a Jira backup and restore solution, it helps you with more than backup & restore i.e.: - Backup & Restore - Configuration Management - Site Cleanup / Optimization - Site Analytics We are working on a similar app for…

When you copy data over from production to sandbox you get two choices: 1. All data including attachments - This includes all projects 2. All data excluding attachments - This includes all projects I am part of Revyz, this is what I have sen some of our customers do: 1. Every qtr there is a set day when the sandbox gets…

Hi @Stacey Murphy , Unfortunately once an issue is deleted in Jira: * The issue is lost forever along with its attachments, comments etc.. * There is no audit trail for answering the questions - Who Deleted it, What was Deleted & When was it Deleted Options you have: 1. Tighten up your permissions - But this is not…

Hi Callum, Here is the link to our app in the marketplace. The export capability is one of the features we offer. The app today exports the data in JSON / CSV to your local machine, next month we will have the automated export of admin selected data to the admin selected S3 bucket. If you are interested in more details of…

Hi @Callum Linden I am part of Revyz we help Atlassian customer manage their Atlassian data. I have not seen any documentation that shows the structure of the xml files you get from the backup. Here are a couple of alternatives: - [DIY] Use the REST API's that Atlassian has to extract the data - [App] Use the Revyz app to…

Hi @Yanira Rodriguez I am part of Revyz, we help customers backup, restore, manage their Jira configuration data, you can learn more about our app here if your interested. To address your question: The Backup Manager includes most of your data namely: - Issues and associated data such as comments & Attachments etc.. - Most…

Unfortunately once deleted it is gone forever! without even an audit log. My recommendation moving forward: * Ensure you follow the principle of least privileges i.e. provide delete permissions to only those who need them - btw this is not bullet proof either * Protect your data * Multiple options available - In either…

Hi @Maxine Freedman-Thompson Two places to look for the "lost" data: 1. History of the issue 2. Backup data If you have the original data in a backup, then may be we can help you with our app. Here is what we could do: * Restore your backup data to a temporary site * Use the Revyz app to copy specific issues / project from…

Question in the session from Dileep B: [Q] Interesting technology stack layering slide. Curious - is this a standard slide/stack layering one should think about for any saas app? [A] The representation of tech stack across On-Premises, IaaS, PaaS, SaaS is spretty standard - reference what Microsoft & Salesforce say below.…

Thank you @LarryBrock Here is an article on how users loose their data in SaaS applications https://www.techtarget.com/searchdatabackup/opinion/Caution-There-are-many-ways-to-lose-SaaS-data Another interesting article from an ESG Analyst…

Hello @Moshe Grinberg Do the logs give you a pointer on why the script stopped after a few seconds? BTW - Do you have a pointer for a script to restore the backup file? Thanks Vish

Hi @Mohamed Saad Taha Unfortunately once an issue is deleted in Jira: * The issue is lost forever along with its attachments, comments etc.. * There is no audit trail for answering the questions - Who Deleted it, What was Deleted & When was it Deleted Options you have: 1. Tighten up your permissions - But this is not…