Vish Reddy {Revyz} Community Champion

Backup is key here, either you do it yourself or use an app available in the marketplace to automate the operation!

While change is always difficult & cloud is not for everyone, I would urge caution in continuing on server given that there will be no more security patches coming up. Of course if your Jira server is running on a completely air gapped network, then you mitigated the vulnerability risk. Here is a listing of all the…

Hi @Benjamin Unfortunately there is no parking available. I was planning to take the BART, its a short walk from the Montgomery station. Looking forward to seeing you there. Thanks Vish

Thanks for sharing @Madhav Anadkat Assuming you used the "Backup Manager" UI to create the backup. The data set size is really small, you may want to try again to do an import, alternatively contact Atlassian support if it is still failing based on the trace it seems like an internal error.

Hi @Madhav Anadkat Seems like you are running into an internal error. I would recommend contacting Atlassian support on this issue. BTW - What is the size of the zip file that is getting generated including attachments ? and how was the backup file generated? I am glad you backup your data, I am curious as to how often you…

Hi @arno I can for sure help you how to optimize your attachment data in the cloud, but on-premises I am not 100% sure of an easy way to optimize your attachment data.

Thank you @John Funk Hi @Graham.Robertson I am part of Revyz. Our app helps you to not only protect your Jira data, but will also help you with the following: - Move Jira data across Jira cloud sites - most common use case is sandbox to production update / migration - Analytics on your Jira data focussed on the admin -…

Hi @Ong Peik Li There might be two parts to your questions I think: 1. What are Atlassian's BCP/DR processes? You can find Atlassian's processes in two places, one is the site that @Rilwan Ahmed has pointed you too - https://www.atlassian.com/trust/security/security-practices#service-availability The second being their SOC…

Hi @Абдуллаев Алишер Given that your cloud products are suspended, you would have to first contact Atlassian support to get the products you are interested in to be removed from the suspension list, after which you will be able to get access to the settings section. Thanks Vish

Thank you @John Funk Hi @Kenan Koşar You have two options: 1. If you deleted the project within the last 60 days and the Trash bin has not been emptied then you can recover the project back from the trash bin Settings -> Projects -> Trash 2. Backup your data using an app like ours - Revyz Data Manager and you can recover…

No worries, yup I know the feeling - small things sometimes seem to take forever :-( 

Hi @Uche I have not experienced what you have. If you want to get rid a project immediately or at any point of time before 60 days - here is what you can do: 1. Settings -> Projects -> Trash 2. Click on 3 dots (...) as shown in the screenshot below 3. Click on "Delete permanently" This will make the project be taken out of…

Hi @xiaaaa Anything you delete is gone for ever instantaneously except for projects , which are available to you in the trash bin for 60 days after which they are gone for ever. The options at hand you have are: 1. Manual Backup 2. Automated backup with an app like The Revyz Data Manager for Jira Happy to do a demo for you…

Thank you @John Funk, @Jack Brickey Hi @Alex Lee , The Revyz app helps address multiple use cases: * Manage | Cloud 2 Cloud data Cloning | example use case sandbox to prod * Protect | Backup & Restore | all Jira project types (JSW, JSM etc.. including JSM Assets) * Analyze | Jira site analytics for the Administrator *…

Hi @reine.sandgren, For data protecting your Atlassian Data you have two broad options, each of them has its own pluses and minuses and your choice would depend on the risk appetite and budget your company has. * DIY (Do it your self)* Data backup using scripts as pointed out by @Evgenii, of course the API's used in these…

Thank you @John Funk Hi @shaibaz Qureshi You can enable delete functionality for your end users by backing up you data on a regular basis perhaps every 24 hrs including backing up attachments. The app we have built addresses multiple use cases besides backup & restore: * Protect | Backup & Restore | all Jira project types…

Hi Daniele, We have a app for backing up your Jira Cloud data - You can find us in the Atlassian Marketplace - Revyz Data Manager for Jira. We help admins with more than just backup & restore. We are in the process of building a similar app for Confluence, if you are interested please let me know we can work towards…

Welcome @Brilynn C 

Hi @Negjat Jusaj , @Alex Koxaras -Relational- is correct once you delete an object just like a jira issue, it is lost for ever. We recently added support for JSM Assets Backup & Restore in our app - Revyz Data Manager for Jira, if you would like to automate the backup & granular restore of JSM Assets and configuration…

Thank you @John Funk Hi @Romy Meyers , Our app is focussed on the Jira administrator, we provide more capabilities beyond Backup & Restore - We help address four categories of use cases: * Manage | Cloud 2 Cloud data Cloning | example use case sandbox to prod * Protect | Backup & Restore | all Jira project types (JSW, JSM…

Hi @Mohamed Saad Taha From a Jira data protection strategy I would recommend doing the following: 1. Reduce the no. of people who have delete permissions 2. Backup your data on a regular basis Doing the above reduces your companies risk of data loss significantly - In fact Atlassian recommends that you should back up your…

Hi @Naeim Mahmoudi Curious if you were able to recover back you project from the Trash bin? Thanks Vish

Hi @Corinne Savage Welcome to the Atlassian community! As @David Pleşu points out unfortunately once you delete something it is lost. From a Jira data protection strategy I would recommend doing the following: 1. Reduce the no. of people who have delete permissions 2. Backup your data on a regular basis Doing the above…

Thank you @Sandy & Atlassian for hosting this webinar - I believe this is an very important topic for all SaaS application administrators and stakeholders.

Hi @Sreekanth Kannan The Revyz Data Manager for Jira allows you to copy configuration data from one cloud site to another in granular manner i.e. you can specifically pick what you want to copy, we will be releasing an update to the app soon to include moving issues and attachments too. We would love for you to try what we…

Hi @Joana Rocha @Ravina , Would love to get your feedback on our app - Revyz Data Manager for Jira. One of the functionalities present in the app is providing for an easy way to clean-up unused / unwanted objects. If you are open to it I would be happy to do a demo for you. One of things we also do is backup your data,…

Most of us including me hate paying for insurance, in this context - cost of backups. Then an accident occurs out of the blue! and luckily you have that insurance in place (backup) @Drew G - so glad to hear that you were able to get your data back!

Hello @Eduardo García Moreno Welcome to the Atlassian community! A couple of more pointers for you on this topic. * What are the best backup, restore strategies and plugins for JIRA Software (cloud) * Atlassian Data Center vs Cloud – pick the best hosting for your business Thanks Vish

Hello @Rajendra Dhawale Thank you for the question, as you are already aware you have multiple choices just for data protection (backup & recovery), I want to share with you the four categories of use cases the Revyz Data Manager for Jira helps you address including data protection: * Manage | Cloud 2 Cloud data management…

Here is how you can double check if you are part of the site-admins group You can double check by seeing if you have access to the following pages: Click on the "Gear" symbol and then "User management" This should take you to: Check to see if you are part of the site-admin group, you will also see for which Atlassian…