Vish Reddy {Revyz} Community Champion

Hi @Wade H @Ricardo van Calsteren, @Robert Søndergaard has the correct list of options you have, if you would like to automate things, you can use the API's that Atlassian has published, you can read about them here - https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/ Thank you @Robert Søndergaard for…

Hello @中込 晴菜 Couple of differences: 1. Automation of the backup process 2. Ability to catalog your backup data when you use an App such as Revyz for data restore - Ability to restore your data back in a granular manner. Keep in mind you backup data such that you are able to restore that data back easily. 3. Application of…

Hi @Peter M We are building some features in our Revyz Jira Backup & Restore app which are close to what you are calling out. These features are not yet published, but would be happy to share more details if interested. We want to enable movement of config data across sites seamlessly. If interested please send an email to…

Hi @aravind1516 Unfortunately I don't know of a app for Server or DC which does what you are looking for, but on the cloud we are building a feature in our Revyz Jira Data Backup & Restore app to provide analytics on utilization based on the backup data we have. This would included active projects among other things.

Hi @Leandro Ezequiel Sanchez 100% agree with @Trudy P Claspill One other place to check if the entire project has been deleted, it may still be in the Trash bin - You can see what is in the Trash bin here and recover from here if available. https://[Name of your site].atlassian.net/jira/settings/projects/trash You can read…

Hi @Jake C@Mark Segall, We are adding in support for JSM Assets this qtr in our existing Jira Cloud Backup & Restore App. Happy to share more details if you are interested. Thank you Vish

Hi @Theresa Gothard I could be reached out vish@revyz.io, i will share my calendar once I hear from you. Looking forward to our meeting. Thank you Vish

Hi @Theresa Gothard We are building a solution to help you move your Team Managed projects to Company Managed projects in an easy way while keeping your KEY the same. Happy to run you through in more detail what we are building if interested. Thank you Vish

Hi @jira_admin_cu I could be wrong, but I don't believe you can move from Cloud to Server, the other way is supported i.e. Server to Cloud. I would be interested to see if Cloud to Server actually works!

Thank you @Trudy P Claspill 

Hi @Marion Richardson We have built an app focussed on granular restoration of Jira data. Please reference our app in the Atlassian marketplace here. With the Revyz app you can restore back specific deleted issues back into projects that are active or restore back deleted attachments or even revert back an un-deleted issue…

Hi @Peter Grainger Couple of things for you to consider from a data protection / recovery. If you reference the Atlassian's Cloud Security Shared Responsibilities Model, the admin is responsible for your data, which is true across most SaaS applications such as O365, SFDC etc.. Here is another article on the data…

Hi @Harry Bos We have a Jira data backup & restore app, using which you can restore back issues and associated comments, attachments etc.. We are in the process of building a workflow which would allow you to restore back copies of data as you call out as CLONE i.e. you can take a "dated" copy of an entire project from the…

Hi @Asha We have a Backup & Restore app in the Atlassian Marketplace, we are in the process of releasing a beta version of moving data from one cloud instance to another. Think of all the steps that @Rilwan Ahmed is suggesting, but we will automate them for you without having to move data to a data center or server…

Hi @Nilesh Gupta Sorry to hear you have deleted a ticket, unfortunately as @Ajay _view26_ @Joe Pitt, @Piet Pieters have pointed out you can't do much at this point, unless you have backed up your data. BTW - As part of Atlassian's Cloud Security Shared Responsibilities, it is your responsibility to back up your Jira data…

Hi @Katherine Stevens Great suggestion on having a JQL for attachments, we have done that for some other functionality. I will add your suggestion to our enhancement list for the Revyz Backup & Restore app (Thank you). See screenshot below of what we do today with regards to attachment analytics. Apart from being able to…

Hi @Ali Reehan Couple of things for you to consider from a data protection / recovery: * Projects* As @Ste Wright & @Sushant Verma point out, you can recover back entire projects within 60 days of deleting them you can follow the steps that he has provided above or read this article * Issues, Attachments & Configuration*…

Hi @Mary Mark I am not 100% sure of apps, you may want to give it a try and see? BTW - How do you protect you Jira data today? i.e. if there was a hardware failure, how would you address that scenario? Thank you Vish

Hi @Mary Mark Couple of things to consider for backing up your data from your Jira Server: 1. XML Backup as called out by Atlassian 2. You could do a native database backup using database backup tools as recommended by Atlassian 3. Write your own scrips to backup specific objects Option #1 is the easiest, assuming your…

Thank you @Ste Wright Hi @Mayur Gaikwad/Tech PMO If you have any questions on the Revyz Backup & Restore app, do let me know. We support Daily automatic backups and granular restore of data and many more features. Thank you Vish

Hi @中込 晴菜 As @Piyush A (STR) and @Joseph Chung Yin point out you could use the XML based backup that Atlassian provides. Please see below screenshot below to access the backup functionality. Following this you can create an XML based backup. The process of creating an XML backup is relatively easy assuming you have a…

Hi @中込 晴菜 I am part of Revyz, where we have developed a backup and restore solution for all types of Jira projects, which includes Jira Software (JSW), Jira Service Management (JSM), Jira Work Management (JWM) and Jira Product Discovery (JPD). You could try our app out from the Atlassian marketplace. Thank you Vish

Hi @Mark Wiesenthal We are building out support for Assets within the Revyz Backup & Restore app for Jira, if you are interested, let me know, happy to share more on what we are building. As you may already know it is relatively easy to back up data in various formats be it XML - using the private API's that are used by…

Hi @tuğçe zorlu As @Piet Pieters points out you can do a full backup and you can get a copy of all the attachments, but you won't know to which project or issues they belonged too. Alternatively you can use our backup & restore app, to not only secure all your data but also get analytics on attachments i.e. if you are…

Hi @Yuri Vlasov I would suggest opening a support ticket with Atlassian. Thanks Vish

Hi @Miquelino We have updated our app to support: * Jira Software (JSW) * Jira Service Management (JSM) * Jira Work Management (JWM) * Jira Product Discovery (JPD) In addition we also support multiple data centers where your data will be stored based on where your Atlassian data is automatically i.e. If your Atlassian Data…

Hi @Kemal Keskin , I am very sorry to hear what happened, as @Tom Lister and @Robert Wen_Cprime_ call out, unfortunately there is no way you can recover deleted data and thats what inspired us to build a backup & restore app for Jira. As @Tom Lister calls out, if you were to backup your data daily, it is resource intensive…

Hi @Dennis Lubins I don't believe there is a way to get the attachments only with JQL. Having said that, you could try our Revyz Backup & Restore app and provide you with analytics on attachments, including which Jira issues have attachments and your can filter them based on size etc.. Given that we backup your Jira data,…

Hi @Manoj Joshi What @Harald Seyr is suggesting will work, we have tried that out. BTW - The challenge I see for you is the volume of data, given that you were able to generate a backup file and download it, that seems to tell me that the overall data set size is small as we have seen backup failures when the data set size…

Awesome work @Trudy Claspill @Alex Koxaras @[deleted] @Fabio Racobaldo _Catworkx_ & @John Funk in helping the Atlassian community out!