Mohanraj Thangamuthu Atlassian Team

Hello, Good day. Could you review both the results and identify the missing 4 work items in JQL. Please compare with one of the returning work item. Thanks

Hello, Good day. Are you referring to the Goals created from Atlassian Home?. Please review the following link once as well https://community.atlassian.com/forums/Atlas-Group-articles/You-can-now-view-your-goals-in-Jira-Software/ba-p/2447016#:~:text=Updated%2024th%20April%202024:,can%20make%20more%20informed%20decisions.

Hello, Good day. Are you noticing any error from the browser >> network logs?

Hello, Good day. Could you confirm whether your account is managed or unmanaged user account? Also if you are an admin user check the user login policy under admin.atlassian.com. Thanks!

You can try the following logic 

Hello, Good day. Are you getting any error message in the web browser? Also have tried from different web browser?

Hello, Good day. I see the rule trigger is value changed, instead you can go for scheduled rule and with the same syntax that you have. This should help your requirement. Thanks!

Hello, Good day. Create a ticket with our billing team requesting to change the plan on your site to free and activate the site. https://support.atlassian.com/contact

Hello, Good day. Could you share the REST API end point that you are accessing? Thanks

Hello, Good day. Could you try again now?. I don't see this sitename used already. Thanks

Hello, Good day. Please share the end point URL that the user is accessing. Thanks

Hello, Good day. You can run a JQL search for each project and export the work items to Excel as shown below.

Hello, Good day. I believe the deployment has been added with the work item key# PROXY or there are chances you renamed the project key PROXY and old key was referred in the deployment. Thanks!

Hello, Good day. Do you have the status field available in the .CSV file?. Also this is a Team managed project or company managed project that you are trying to import?

Hello, Good day. Checking from my end, I see that team has planned to start the rollout this month itself. I don't have an exact eta, but this should be available by end of month. Thanks!

Hello, Good day. When a work item key is used in the PR or commit then it will get sync with Jira work item. Could you point me to a bug or thread regarding the issue that you are noticing?. Thanks!

Hello, Good day. Please refer to the steps from community link : https://community.atlassian.com/forums/Jira-questions/Atlassian-Automation-does-not-show-Github-organization/qaq-p/2723087

Hello, Good day. You should be able to add Confluence to the free billed site. There are chances that you have added other addons from marketplace due to which payment is pending. Please create a ticket with our billing team at https://support.atlassian.com/contact/

Thanks for the update. Could you share a screenshot of the field mapping page?. Thanks

Hello, Good day. I am unable to reproduce this issue. Make sure you have selected the correct site in the Jira extension.

Looks like Jira got suspended two days back. Please work with our billing team to un-suspend the instance, so that you can export the data.

Yes, our billing team should be able to help on this request. Please create a ticket with our billing team. Thanks!

ok, I checked for the site : https://fatmasekban-1753706264071.atlassian.net/ on this site Jira has been suspended due to payment reason. Create a ticket with our billing team at https://support.atlassian.com/contact/

Thanks for the update. From the screenshot you are using a different URL. Are you facing issue with https://fatmasekban.atlassian.net/ or https://fatmasekban-1753706264071.atlassian.net?

Hello, Good day. Checking from my end, I don't see any maintenance activity on your site. Could you try again now?. Thanks

Hello, Good day. I would like to confirm that you are following the steps mentioned in the document : https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams/ ?

Hello, Good day. My understanding is that you want to use custom emoji's. Refer to https://support.atlassian.com/jira-software-cloud/docs/use-custom-emojis-to-help-describe-an-issue/

Hello, Good day. I have not worked on this integration. But found https://about.gitea.com/resources/tutorials/gitea-integrate-with-jira-issue-tracking-flow

Hello, Good day. I have not tested this use case. But found the following link which might help you. https://github.com/shridhar-tl/jira-assistant/issues/103

Hello, Good day. You want to delete the Atlassian Account or the community user account?