Mohanraj Thangamuthu Atlassian Team

Looks like screenshots have not been uploaded yet @Victoria Kluth 

Thanks. This looks correct. To make sure this API token is created from the same user account?. Could you generate a new token and check the status? What happens when you try different end point, like to GET a specific work item?

Thanks for the response @Victoria Kluth . Other users are able to access the project fine? 1. What is shown when you select view all projects from left side panel? 2. Are you able to create new work item?

Hello, Good day. You can work with your site admin to check if you user account has been blocked. Refer to https://community.atlassian.com/forums/Jira-articles/Unblock-user-invites-to-Jira-with-our-new-unsent-invitations/ba-p/2698025

Hello, Good day. I believe you don't have Loom in your site at the moment. Please vote and start watching the following feature request. https://jira.atlassian.com/browse/JRACLOUD-94273

https://community.smartbear.com/discussions/zephyrscale/searching-for-zephyr-scale-tests-in-jira-jql/265391 As per above thread its not possible in Jira cloud

I noticed 200 OK message for the following link, when trying to access the addon. Please create a ticket with support team https://support.atlassian.com/contact/

I have removed the google drive link comment

Hello @Phien Pham please remove the HAR file from above post, I will review and update you shortly. Thanks!

Thanks, I hope you are following the steps shown in https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/ to create the API token. If possible please try once from postman, select basic auth method and use the email address and API token. Thanks!

Hello, Good day. Zephyr JQL function is available only in Jira DC/Server. Are you using Jira cloud version? https://community.smartbear.com/discussions/zephyrscale/jql-functions-not-available/230949

Also you can capture the browser HAR logs when this error is noticed, this will help you to find the end point giving the error. https://confluence.atlassian.com/kb/generate-har-files-and-analyze-web-requests-for-atlassian-support-720420612.html

Hello, Good day. Could you share the steps that you followed to create API token. Also provide the API end point that you are getting 401. Thanks!

Hello, Good day. Could you logout and login from the Excel (Atlassian account logout and login) and check the performance?. Thanks

Hello, Good day. On Jira side go to Settings >> apps >> Gitlab app >> make sure you see the link. If there is no link and select "Get started: to add the link. You need to check the popup blocker settings on the browser. On Gitlab side, go to project settings >> Integration and configure Jira integration.

Hello, Good day. Whether you were able to access the projects earlier?, What you do see when you select all projects? Also make sure you are logged in with correct user account (you can check the user account on top right corner)

Hello. You could find similar requirement discussed at https://community.atlassian.com/forums/Jira-Service-Management/Automation-to-check-if-a-field-was-previously-empty/qaq-p/2677064

Adding to the steps from Trudy. Let us know whether this is Kanban or Scrum board. You could verify the column mapping once of the board setting as well. Thanks

Hello, Thanks for sharing the update. Please share the bug link in this thread as this will help others as well. Thanks!

Thanks for sharing!!

Hello, Good day. As per the following FR, only 100 commits will be shown on UI. https://jira.atlassian.com/browse/JRACLOUD-86775

Hello, Good day. Do you want to change full name in your Atlassian account profile? https://support.atlassian.com/atlassian-account/docs/update-your-profile-and-visibility-settings/

Hello, Good day. Whether Sprint report loads fine?, Could you check the browser logs for the error?. Thanks

Hello, Good day. You want reminder email from Jira cloud?

Hello, Good day. Have you already referred to the following links? * https://atlaskit.atlassian.com/packages/editor/editor-core * https://atlaskit.atlassian.com/examples.html?groupId=editor&packageId=editor-core&exampleId=copy-paste-testing&mode=none

Hello, Good day. Story work type will be shown on any board through the JQL filter query used on the board. You need to modify the JQL query on first to exclude the story work item and modify the second board JQL filter query to include this story

Hello, Good day. Please refer to the following link and check whether the user was added to email suppression list. https://community.atlassian.com/forums/Jira-articles/Unblock-user-invites-to-Jira-with-our-new-unsent-invitations/ba-p/2698025 Refer to the following link to disable 2FA…

Hello, Good day. On the BB cloud side if you go to project >> Integrations, do you see the Jira cloud listed?. Thanks!

Hello, Good day. You can try the following automation rule.

You can run this from web browser https://sitename.atlassian.net/rest/agile/1.0/board/boardid/issue