Mohanraj Thangamuthu Atlassian Team

Hello Manoj, Good day. Have you created any article or page with different use case?. Thanks!

Hello, Good day. Are you using workflow trigger or Automation rule to change the status?. If you are using automation rule, then we add conditions in the flow. Thanks!

Hello, Good day. Noticed similar issue has been addressed in https://jira.atlassian.com/browse/JRACLOUD-72173. You are noticing same issue again?

Hello, Good day. The issue specific to this user account has been addressed now. Please try to create a new site now and let us know the status. Thanks!

Thanks for the update. I have created a ticket with our team, our team will get back to you over email. Thanks!

Thanks for the response. I can confirm that this site name is still available for the creation. Please try creating the site with same name from different user account, once the site is created, we can add/remove users as per the requirement. Thanks!

Thanks for the response. Sorry you are still facing this issue, please create a ticket with our licensing team at https://support.atlassian.com/contact/ . Let me know if you are facing any issues. Thanks!

Hello, Good day. Checking from end, I don't see any site created under the email address used in this thread. Please try to create the site again and in case if it fails, please provide the timestamp of when you tried. Thanks!

Hello, Good day. You want to use same user account in both Jira and Confluence for REST API calls?. Please explain your requirement. Thanks!

Hello, Good day. I have created a ticket for this issue with concern team and our team will get back to you over email. Thanks!

Thanks. I have created a support ticket on your behalf and our team will get back to you over email. Thanks!

Thanks, I see you have access to Sandbox and Production instance. You are facing issues in both the instances ? or one of the specific instance?. based on this I can create a ticket for specific instance. Thanks!

Hello, Good day. I am unable to reproduce this issue on my instance. Are you facing this issue with any specific status?. Thanks

Hello, Good day. I reviewed the cloud site associated with the email address from this thread and could not find an user Ciara. Please create a ticket with out "Atlassian Account" support at https://support.atlassian.com/contact/. Let me know if you are facing any issues with creating the ticket. Thanks!

Hello, Good day. Please create a ticket with our billing team at https://support.atlassian.com/contact/ and our team will help check the available options for this site. Thanks!

Hello, Good day. I have created a support request on your behalf with the concern team. Our team will get back to you over email. Thanks!

Hello, Good day. I am unable to find any cloud sites associated with this email used on this thread. Please share the site URL, I will create a ticket from my end to assist you with the login issue. Thanks!

Hello, Good day. I am unable to find any cloud site associated with the email address used in this thread. Please check if you could create a support request at https://support.atlassian.com/contact. 

Hello, Good day. I would like to know if this issue is resolved or you still need assistance?. Thanks!

Hello, Good day. Could you share more details regarding the dashboard used? Also plese share the addon link. Thanks!

Hello, Good day. Please post this query in Atlassian developer community forum as well https://community.developer.atlassian.com/

Hello, Good day. I am unable to find this site: https://rachanagopal.atlassian.net from my end. When was the lost time you accessed this site?. Thanks!

Hello, Good day. I have created a support ticket with concern team using your gmail account used in this thread. Please add your site and Organization details to the ticket. You would have received an email with the ticket details now. Thanks!

Please refer to the following screenshots for the rule

Hello, Good day. In this case Checker and maker are two different sub-task issue type or its a field value in sub-task? You want to the rule to trigger when the subtask is moved to "In progress" status? In this case you can create a rule to trigger and status change and use if/else block. 

Thanks. I have created a support request on your behalf with concern team, our team will reach out to you over email. Thanks!

Hello Philip, please create a ticket with our support team at https://support.atlassian.com/contact/. Let me know if you are facing any issues with creating the ticket. Thanks!

Hello, Good day. I have created a support request on your behalf with concern team and our team will get back to you over email. Thanks

Hello, Good day. I would like to know whether you have already reviewed the following document regarding connecting custom sites. https://support.atlassian.com/organization-administration/docs/connect-custom-website-to-rovo/

Hello, Good day. I have created a support ticket on your behalf with the concern team and our team will get back to you over the email. Thanks!