Mohanraj Thangamuthu Atlassian Team

You could try similar rule

Are you trying to import .csv into Jira cloud instance ?

To create 3 task under an Epic, you could try similar rule.

Hello, this looks like you have added a user condition in workflow. Refer this link to modify the workflow condition.

As there is no error on UI when issue creation fails, you could capture the HAR file to check if you notice any error. https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html

You can use this link to generate API token from the user account which will be used to migrate data to sandbox instance.

What is the access level on the project and also this user(assignee) is added to the project to any project role ?

Hello, Excel will have a field "parent link" and all task under in the excel file will have parent link added (to the Epic issue)

Hello, Are you still facing this issue. If yes, give me the site name.

Hi, could you try automation shown on the image below.

From the top select >> Filters >> View all filters >> Check your filter is listed. Select three dots and edit.

Go to board settings >> General, look for the filter query used on the board. We need to check if this query includes the issue that you are looking for in backlog.

Looks like this domain is verified domains. In this case Org admin will be able to export all users from managed accounts and check the email address. https://support.atlassian.com/user-management/docs/make-changes-to-a-managed-user-account/

You could try JQL similar to following query to get the results. project = PROJ and issuetype = task and status was not in ("In Progress")

Have you tried creating API key from https://id.atlassian.com/manage-profile/security ?

Another option would be to remove sub-task issue type from issue type scheme. Need to make sure that the specific scheme is not shared with many projects, if you need to hide sub-task from one specific project. Thanks

I tested similar requirement on my end, I was able to start the issue on one board and complete it on another board. I would recommend you to create a test project and reproduce your requirement, make sure this meets your requirement and then use it in production projects.

Yes, you can create two different boards and share the board with same set of users. In this scenario, issue added to the sprint will start in board1 and issue will be completed in board2?

We don't have direct authentication option in Jira webhook and have a FR for the same. https://jira.atlassian.com/browse/JRACLOUD-31953 To workaround this, you can use automation rule to send webhook.

You can create a sprint in board 1 and this sprint can be used on board 2 as well. To list the issues on the board you need to create the JQL query for the project and specific status. You should be able to use same sprint on multiple boards.…

You have mentioned "We are not using Jira Cloud.". Is this Jira server version ? Please go to Settings >> Issues >> Issue type hierarchy and attach a screen shot for reference, this should help understand your configuration. 

Hello, Good day. There are two different options, you can either move the users or ignore user and group migration with this option.

Hi, If the ticket B is Epic issue type, then Epic issue type will be shown only on Epic panel and not in backlog or Active sprint board. If issue B is story or Task issue type, then you need to check the JQL used to board filter, to check if issue B is excluded in this JQL.

Hello, Please check if the steps suggested in this FR : https://jira.atlassian.com/browse/JRACLOUD-45929 helps you.

Hello, Is this Jira software project or you are using different project template ? By default Jira software projects will have following issue types. * Epic * Story * Task * Bug * Sub-task Please refer to https://support.atlassian.com/jira-cloud-administration/docs/what-are-issue-types/ This could be a customer issue type…

Hello, you could create an API token from https://id.atlassian.com/manage-profile/security/api-tokens. From the REST API client like postman, select Basic auth as authentication method, enter your email used to login into Jira software and then enter the API token created above. This should help. You could also create a…

Hello, have you tried the format : yyyy-MM-dd already ? Please refer to this doc once.

Hi, this option is available in Data Center as well. Thanks!

Hello, We don't have option to trigger a rule when confluence link is created at the moment. Please find the FR link : https://jira.atlassian.com/browse/AUTO-64

Hello, please check if this article helps you : https://confluence.atlassian.com/jirakb/restrict-field-editing-to-specific-user-1189510558.html